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Customer Experience Program Lead
Tempe, Arizona, United States
OnsiteFull Time
4+ YOEBachelor's preferred; 4+ years experience in CX, program management, operations or related; VOC and CX metrics experience; strong analytical, communication, and cross-functional collaboration skills.
1mo
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Manager Customer Experience
Phoenix, Arizona, United States
HybridFull Time
5+ YOESenior leader with 5+ years in sales/customer experience/service or manufacturing (window/door/building products); proven leadership, CRM and customer-journey experience; strong communication, coaching, and program design skills; bachelor’s degree preferred.
CRM systems
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2mo
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Program Manager
Chandler, Arizona, United States
OnsiteFull Time
3+ YOEStrong project/program management experience; ability to lead cross-functional teams; manage scope, schedule, cost and risk; customer/vendor liaison.
3w
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Customer Program Manager, International Packaging
Chandler, Arizona, United States
OnsiteFull Time
3+ YOE3+ years program management experience, NPI/project planning in manufacturing preferred, international sourcing experience preferred, PMP/CAPM/PMI-ACP preferred, college degree in supply chain/packaging/business or equivalent, Salesforce/ERP/CRM experience preferred.
Salesforce.com, CRM, ERP
1w
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Sr Program Manager
Torrance or Phoenix
$219k-$274k/yr HybridFull Time
8+ YOEMust be US citizen; minimum 8 years program management experience; strong leadership, strategic thinking, stakeholder management, and risk mitigation skills; experience with complex customer programs.
2mo
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Sr Program Manager
Chandler, Arizona, United States
$104k-$194k/yr OnsiteFull Time
6+ YOE6+ years program management experience in aerospace/defense or complex technical manufacturing; bachelor’s in business or engineering; strong financial acumen, customer-facing experience, proposal and contract support; US work authorization (ITAR).
ERP, Oracle, SAP
2w
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Transportation Consumer Relations Program Manager, Customer Delivery Excellence (CDE)
Tempe or Nashville or Bellevue or Atlanta
$50k-$97k/yr OnsiteFull Time
2+ YOEBachelor's degree or equivalent, 2+ years program/project management, intermediate Excel, SQL preferred, 3+ years operations/customer-facing experience, strong communication and critical thinking.
Microsoft Excel, SQL
4w
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Senior Product Program Manager
Mesa, Arizona, United States
OnsiteFull Time
15+ YOE15+ years program/project management in manufacturing or industrial environments; experience managing complex multi-project customer programs and driving cross-functional execution and governance.
2w
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Principal Program Manager
Phoenix or Chantilly
$87k-$216k/yr OnsiteFull Time
6+ YOEBachelor's degree, 6+ years program/project management in defense hardware, experience with government contracting, EVMS, MS Project; security clearance required or obtainable; PMP preferred; strong customer communication.
Microsoft Project, Confluence, SharePoint
2d
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Aerospace Program Manager (PROGR006531)
Tucson, Arizona, United States
OnsiteFull Time
3+ YOEAssociate's degree plus 3 years related experience (or Bachelor's plus 1 year). Program/project management, contract oversight (FAR/DFAR/ITAR/NNPI), customer relationship skills, MS Office Project proficiency, US citizenship required.
Microsoft Project, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
2mo
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Sr Program Manager
Chandler, Arizona, United States
OnsiteFull Time
6+ YOE6–10+ years in program management within aerospace/defense or complex technical manufacturing; strong customer-facing and cross-functional leadership; financial forecasting and contract negotiation; ERP experience; travel ~25%; US work authorized.
Oracle ERP, SAP ERP
2w
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Program Manager (Client Delivery & Operations) (AZ, Scottsdale)
Scottsdale, Arizona, United States
OnsiteFull Time
GMI: Provides security-focused managed IT and cybersecurity services for businesses.
2+ YOE2+ years in project/program coordination, account management, or customer success; PM fundamentals, strong communication, organization, and problem-solving skills.
1mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
2w
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Program Proposal Manager
Scottsdale, Arizona, United States
$204k-$221k/yr HybridFull Time
8+ YOEBachelor's degree or equivalent plus 10 years (or Master's plus 8 years), ability to obtain TS/SCI clearance, proposal management experience developing ECPs and ROMs, FAR/DFARS familiarity, schedule and budget integration, leadership and customer negotiation skills.
Artificial Intelligence, Blockchain, AR/VR, Cloud Native, Quantum Physics
1mo
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Director of Customer Experience
Phoenix, Arizona, United States
OnsiteFull Time
7+ YOE4+ MgmtBachelor's degree required, 7+ years leading customer experience programs, 4+ years managing direct reports, strong data/analytics and budget management skills, experience with service operations and customer metrics, excellent communication.
1w
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Program Analyst
Cleveland or Columbus or New York City or Scottsdale
RemoteFull Time
1+ YOE1–4 years experience in aviation, sustainability, data/analytics, or customer support; proficiency with Microsoft Excel and PowerPoint; strong attention to detail, communication, and ability to manage multiple tasks in a remote team.
Microsoft Excel, Microsoft PowerPoint, Microsoft 365, VBA
1d
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Senior Specialist, Program Management (1st Shift) - Remote
Scottsdale, Arizona, United States
$85k-$97k/yr RemoteFull Time
Initial logistics/program management experience preferred (1-3 years). Must be within 250 miles of an APL Logistics facility. Responsible for meeting KPIs/SLAs and supporting reporting for assigned customer programs.
6d
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Customer Service Manager – Home Care
Mesa, Arizona, United States
$18-$20/hr FieldFull Time
Supervisory experience, valid driver’s license and auto insurance, strong communication and customer-service skills; associate or bachelor’s in business, nursing, social services preferred.
3mo
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Rapid Prototyping Program Manager (Mitsubishi Chemical Advanced Materials)
Mesa, Arizona, United States
$103k-$129k/yr OnsiteFull Time
10+ YOE7+ MgmtBachelor's degree or equivalent; 10+ years manufacturing; 7+ years leadership; CNC machining and plastics; ISO 9001, AS9100, ISO 13485; ERP/MRP experience; strong customer-facing skills.
CNC machining, plastsics manufacturing, ERP/MRP
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