20 customer experience program manager jobs at 13 companies in Mansfield, OH
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Lead Technical Program Manager - Global Customer Platform
Columbus, Ohio, United States
OnsiteFull Time
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
5+ YOE5+ years technical program management experience, proficiency with enterprise AI capabilities, stakeholder and vendor management, resource and budget oversight, agile delivery and strong analytical reasoning.
5+ YOEBachelor’s degree in a related field; 5–7 years in environmental services; leadership experience; regulatory familiarity; P&L awareness; customer service oriented; multitasking; proficient with Windows tools.
VertivNYSE: VRT: Provides critical power and cooling for data centers.
8+ YOE8+ years program/project management experience in customer-facing roles; proven leadership and people-management; bachelor's in engineering/operations or related; proficiency with project management methodologies; knowledge of data center power and thermal products; strong communication and strategic thinking.
Ideal Electric: Designs and manufactures high-power electric motors and generators.
3+ YOEManage orders and projects through manufacturing phases, communicate with customers and internal teams, schedule logistics, inspect orders, lead kickoffs; 3+ years project management experience preferred and technical Microsoft Office 365 proficiency.
Pleasant Valley Corporation: Provides commercial construction and facility management services nationwide.
3+ YOE3–5 years facilities/property management experience, phone-based customer service skills, strong computer/CRM proficiency, Bachelor\u0002s in Business preferred or 5–7 years equivalent, PMP a plus.
School Specialty: Distributor of educational supplies and learning environment solutions.
1+ YOEAssociates degree or equivalent experience, 1+ year field construction/project management experience, OSHA 30-hour, ability to read architectural blueprints, strong Microsoft Office skills, customer-facing communication, and ability to manage multiple installation projects.
Menards: Operates a chain of big-box home improvement retail stores.
Entry-level paid full-time training program for retail management; requires customer service skills and ability to lead a team; leadership experience or business degree preferred.
S&G Stores: Retail chain focused on customer service and store operations.
High School Diploma or GED; retail/customer service experience; supervisory experience preferred; completed Assistant Store Manager training and related programs; strong communication and knowledge of store systems.
BPLondon Stock Exchange: BP: BP explores, refines, and distributes global energy products.
5+ YOEBachelor's degree, 5+ years in relationship management/process improvement, 2+ years Salesforce experience, strong Excel and Power BI skills, Agile experience, SAP/Salesforce/DocuSign familiarity, proven program delivery and customer-centric process improvement.
Salesforce, Microsoft Excel, Power BI, Azure Dev Ops (ADO), DocuSign, bp Connection, SAP, PowerPoint, Tableau, Big Data Analytics
Syneos Health: Global biopharmaceutical services for clinical development and commercialization.
2+ YOE2 years’ relevant customer experience in marketing or healthcare, or 1+ year agency side or 1+ year project management; proficient in Microsoft Office.
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
1+ YOE1+ years computer networking experience, Bachelor's in IT/Computer Science or related required, hardware troubleshooting and cabling/data center experience preferred, customer-facing problem resolution and ticketing system experience preferred.
Provide excellent customer service, process transactions accurately, follow cash management and return policies, engage customers with loyalty and credit programs, and perform light stocking and store upkeep.