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Enterprise Customer Experience Program Manager
Milwaukee or Mayfield Heights
HybridFull Time
Bachelor's degree; legal authorization to work in the U.S.; program/program management experience in complex cross-functional environments; experience with capacity modeling, change management, and applied AI preferred.
Jira, Jira Align, Microsoft Project, Power BI
1mo
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Customer Program Manager
Westlake, Ohio, United States
OnsiteFull Time
5+ YOEBachelor's or equivalent experience; 5+ years project management in technology deployments/field services; experience with NetSuite/ServiceNow/Salesforce/SAP/Oracle; advanced Microsoft Excel and Microsoft Project; strong communication and stakeholder management.
ERP, CRM, NetSuite, ServiceNow, Salesforce, SAP, Oracle, Microsoft Excel, Microsoft Project, SharePoint, Power BI
1w
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Customer Success Program Manager
Arkansas or Arizona or Colorado or Delaware or Florida or Georgia or Illinois or Kentucky or Louisiana or Massachusetts or Maryland or Minnesota or Missouri or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or South Carolina or Tennessee or Texas or Virginia or Washington or Wisconsin
RemoteFull Time
3+ YOEBachelor's degree or equivalent,3-5+ years in customer success/program or project management,healthcare experience preferred,proficiency with CRM,project management and reporting systems,strong analytical and problem-solving skills.
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2mo
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Customer Experience Supervisor
Cincinnati, Ohio, United States
$15-$15/hr OnsiteFull Time
1+ YOE0.5+ MgmtLead front-of-store team to deliver excellent customer service, train associates, manage POS coverage, and promote loyalty programs.
POS, Point of Sale
2mo
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SAP Program Manager/ Customer Delivery Manager
Cincinnati, Ohio, United States
$160k/yr HybridFull Time
15+ YOE15+ years SAP experience, managed 3+ end-to-end implementations, led 30+ consultants, S/4 HANA greenfield experience, Agile delivery, project planning, Microsoft Project experience; PMP and SAP Activate preferred.
SAP S/4 HANA, Microsoft Project
3w
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Strategic Program Manager
Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Illinois or Indiana or Kansas or Massachusetts or Maryland or Michigan or Minnesota or Missouri or North Carolina or Nevada or New Hampshire or New Jersey or New York or Ohio or Oregon or South Carolina or Texas or Tennessee or Utah or Virginia or Washington or West Virginia or Wisconsin or Wyoming
$105k-$150k/yr RemoteFull Time
Fictiv: On-demand manufacturing platform for custom mechanical components.
5+ YOE5+ years managing programs in engineering or manufacturing, experience with NPD/NPI and high-volume manufacturing, bachelor's in engineering preferred, strong program/risk management and customer-facing skills.
CNC Machining, 3D Printing, Injection Molding, Sheet Metal Fabrication, Die Casting, Assembly
2w
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Lead Technical Program Manager - Global Customer Platform
Columbus, Ohio, United States
OnsiteFull Time
5+ YOE5+ years technical program management experience, proficiency with enterprise AI capabilities, stakeholder and vendor management, resource and budget oversight, agile delivery and strong analytical reasoning.
AI
2w
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Customer Program Manager
Mentor, Ohio, United States
OnsiteFull Time
1+ YOEAssociate degree or equivalent,1-2 years manufacturing experience,ability to direct projects,read technical drawings,strong organizational and problem-solving skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2w
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Senior Program Manager
Cincinnati, Ohio, United States
$110k-$135k/yr OnsiteFull Time
7+ YOE7-15 years engineering experience with personnel and project management; bachelor's degree; experience with account management, financial oversight, metrics tracking, and customer relationship building; US citizenship and ability to obtain Secret clearance.
3d
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Client Experience Manager
Kent or Memphis or Austin or Parsippany-Troy Hills or Marietta or Houston or McKinney or United States
$85k-$100k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years managing customer relations, operations and procurement; high school diploma required; valid driver’s license; pass drug screen and background check; ability to read contracts and technical documents; strong verbal and written English.
1w
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Technical Program Manager, Battery
Irvine or Fremont or Manteno or Ohio or China or Japan or Europe
$200k-$240k/yr OnsiteFull Time
3+ YOE5+ MgmtBachelor's in engineering,5+ years technical program management,3+ years automotive/EV product development experience,knowledge of battery cell/pack systems,DV/PV APQP PPAP experience,ability to travel and communicate with OEM customers.
1w
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SUPV IT PROGRAM MANAGER (PROJMGT)
Indianapolis or Cleveland or Whitehall
$127k-$171k/yr OnsiteFull Time
1+ YOEExperience leading lifecycle management of major AIS, program and budget development, technical oversight of databases/web/software, and demonstrated competencies in accountability, customer service, oral communication, and problem solving.
1mo
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Senior Program Manager 007-26-Columbus, OH
Columbus, Ohio, United States
HybridFull Time
10+ YOELead program management for customer projects, oversee SOW/cost/timelines, manage teams and budgets, generate follow-on business, DoD/manufacturing experience, master’s (10 yrs) or bachelor’s (15 yrs), strong leadership and communication.
E-Verify
1w
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Program Manager
Perry, Ohio, United States
OnsiteFull Time
2+ YOEServe as primary customer interface managing programs, account performance, profitability, scheduling, and cross-functional communication; travel 10-20%; proficiency with Microsoft Office, Salesforce, and ERP; bachelor’s or 2+ years related experience.
Microsoft Office, Salesforce, ERP
2w
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Program Analyst
Cleveland or Columbus or New York City or Scottsdale
RemoteFull Time
1+ YOE1–4 years experience in aviation, sustainability, data/analytics, or customer support; proficiency with Microsoft Excel and PowerPoint; strong attention to detail, communication, and ability to manage multiple tasks in a remote team.
Microsoft Excel, Microsoft PowerPoint, Microsoft 365, VBA
1mo
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Principal Journey Experience Owner
Durham or Alabama or Arizona or Arkansas or Colorado or Florida or Georgia or Idaho or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maryland or Michigan or Mississippi or Missouri or North Carolina or Ohio or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Wisconsin or Wyoming
$119k-$190k/yr HybridFull Time
8+ YOEBachelor's degree or equivalent, 8+ years experience in customer experience/process/experience design (10+ years in lieu of degree). Lean Six Sigma Green Belt required; Black Belt preferred. Experience leading process transformation and value stream management.
Lean Six Sigma (LSS), Six Sigma, Value Stream Mapping (VSM), Value Stream Management, Waterfall Model, Root Cause Analysis (RCA)
3w
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Customer Success Utilization Manager
United States or Columbus
$82k-$107k/yr FieldFull Time
2+ YOE2+ years relevant OR sales/service or technical experience (2–3 years preferred), Bachelor's degree preferred or equivalent experience, willingness to travel 50–80%+, strong communication and project management, hospital credentialing and good driving record.
Salesforce, OR1
1mo
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Operations Management Program (Cleveland, OH, US)
Cleveland or Morristown
FieldFull Time
12-month development program; bachelor’s degree preferred; open to relocation (company-assisted); leadership or military experience desirable; prior construction/service internships a plus; strong communication and customer-service skills.
1mo
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Program Administrator 2 - IT (PN 20036289)
Columbus, Ohio, United States
$33/hr OnsiteFull Time
1+ YOERequires relevant training/experience in business administration or public administration (various combinations of education and 1–4 years experience). Skills: program management, budgeting, computer literacy, customer service, operational and administrative support, attention to detail, adaptability, continuous improvement. Background check and dr...
ServiceNow, OhioBuys, OnBase, Vector VMS, DODD Insider, Microsoft Office
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