103 customer experience program manager jobs at 71 companies in Mooresville, NC
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Director, Customer Experience
Radnor or Charlotte or Fort Wayne or Omaha
$97k-$176k/yr HybridFull Time
7+ YOE3+ Mgmt7+ years in customer engagement/experience,3+ years leadership,BA or equivalent,strong presentation,strategic thinking,and ability to translate customer insights to business value.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1w
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Program Manager
Portage or Gastonia
HybridFull Time
2+ YOE2+ years program management experience in automotive or heavy-duty industry, bachelor\u0002s in engineering or business preferred (or 5 years related experience), strong customer orientation, project coordination, and Microsoft Office/ERP proficiency.
Microsoft Office, ERP, SAP ERP, xSEP
2mo
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PROGRAM MANAGER/PROJECT MANAGER
Charlotte, North Carolina, United States
$110k-$135k/yr HybridFull Time
5+ YOE5+ years in project/program management; experience with large multinational customers; strong stakeholder management; Agile/Scrum experience preferred; Bachelor's degree; AI/tech aptitude.
Copilot, OpenAI, Claude, Automation, Analytics, Workflow optimization
1mo
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Director of Customer Experience – Commercial Banking
Boston or New York City or Philadelphia or Charlotte
$216k-$267k/yr HybridFull Time
10+ YOE10+ years in customer experience, journey or service design with commercial banking experience; proven leadership of cross-functional teams; expertise in service design, journey mapping, process improvement, and CX performance programs; strong communication and executive presence; Bachelor's required, MBA preferred.
JD Power, NPS
4d
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Ambassador Program Administrator
Charlotte, North Carolina, United States
$61k-$87k/yr OnsiteFull Time
2+ YOEBachelor’s degree and two years of program administration, vendor management, contract monitoring, operational oversight, or customer service program coordination experience; equivalent education and experience may qualify.
Microsoft Excel
1d
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Member Experience Manager: Lake Norman YMCA
Cornelius, North Carolina, United States
$40k-$45k/yr OnsiteFull Time
3+ YOE3+ MgmtRequires 3–5 years of supervisory or program management experience, customer service leadership, budget and staff management, and strong communication, planning, problem-solving, and decision-making skills.
Salesforce, TREC
1mo
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Lead Product Manager - Lowes.com Customer Experience
Charlotte, North Carolina, United States
HybridFull Time
7+ YOE7+ years experience across product/project/program roles, 5+ years in product/experience management, bachelor’s degree (or equivalent experience), experience in agile environments, strong cross-functional collaboration, data-driven decision making, and product backlog/roadmap ownership.
Adobe Analytics
2d
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Customer Implementation Manager
Charlotte, North Carolina, United States
$87k-$110k/yr OnsiteFull Time
Experience leading logistics or supply chain implementations in multi-stakeholder environments; knowledge of international supply chains; project management expertise; PMP, PMI-ACP, equivalent certification, or equivalent education and experience; strong communication and problem-solving skills.
Microsoft Project, Microsoft Excel, Microsoft PowerPoint
3w
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2027 Customer Materials Management Development Program (Begins June 2027)
Charlotte or Pittsburgh or United States
$24-$26/hr HybridFull Time
0+ YOEAssociates degree required (Bachelors preferred), 0-2 years experience, desire for careers in sales/supply chain, proficiency in Microsoft Office and Power BI, strong communication and project skills, ability to travel 25-50%.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Teams, Microsoft SharePoint, Power BI
1mo
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Program Delivery Director
Framingham or New Kensington or Rock Hill or Charlotte or Pittsburgh
$179k-$299k/yr OnsiteFull Time
8+ YOEBachelor's in Engineering/Business or equivalent; 8+ years program/operations experience; P&L responsibility ($10M+); product scaling from engineering to production; customer-facing experience; US eligibility per export control; travel up to 25%.
MS Project, Smartsheet, NetSuite, Microsoft Excel, Microsoft PowerPoint, Teams, Slack, SharePoint, SolidWorks, PDM
1w
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Full Time Assistant Customer Service Manager DLT
Belmont, North Carolina, United States
OnsiteFull Time
1+ YOEHigh school diploma/GED or 1–3 years related experience; supervisory skills, strong communication, customer service, and basic math; completion of company training programs.
HT Internet software, E-mail, Inventory software, Spreadsheet software, Word Processing software
2mo
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Customer Facing, Project Manager – North Carolina
Durham or Greensboro or Charlotte or Raleigh
$117k-$183k/yr RemoteFull Time
8+ YOEBachelor’s in a scientific field or equivalent experience; 8+ years in relevant work, including 5+ years customer-facing project management; PMP preferred; travel up to 50%+; strong communication; vendor coordination.
Microsoft Office, MS Project, Smartsheet, Visio, SAP, Maximo
1mo
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Project Manager – Customer Owned Energy Systems
Austin or Nashville or Chicago or Miami or Seattle or Portland or Charlotte or Dallas or Houston or Boston or Philadelphia or Denver
$120k-$160k/yr HybridFull Time
7+ YOEBachelor's in engineering or related, 7+ years as project engineer/manager on energy or utility infrastructure projects, experience managing scope/schedule/budget/risk/quality, EVM/EAC financial experience, strong communication and analytical skills.
Estimate-at-Completion (EAC), Earned Value Management (EVM)
22h
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Associate Project Manager, Customer Facing, Spectrum Business
Charlotte, North Carolina, United States
OnsiteFull Time
0+ YOEBachelor's degree in a related field or equivalent experience, 0–2 years of project management experience, project management certification or recognized curriculum, and professional English communication skills.
computer
2w
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Customer Service Representative
Charlotte, North Carolina, United States
OnsiteFull Time
2+ YOE2+ years program coordination or customer service experience; associate degree or equivalent; strong organization, communication, attention to detail, and ability to manage multiple priorities.
1mo
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Healthcare Customer Project Management - Field based in Charlotte, NC area
Charlotte or North Carolina or South Carolina or United States
$90k-$143k/yr FieldFull Time
5+ YOEMinimum 5 years project management/IT integration experience in healthcare, bachelor’s degree in clinical/CS/IT/PM or equivalent, PMI certification required, up to 75% travel in market, must reside in Charlotte, NC area, US work authorization required.
2w
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Full Time Assistant Customer Service Manager in CHARLOTTE, NORTH CAROLINA, STORE 003 - BEREWICK
Charlotte, North Carolina, United States
OnsiteFull Time
1+ YOESupervisory experience managing front-end teams, high school diploma or GED or 1–3 years related experience, strong communication, math and computer skills, completion of company training programs.
HT Internet software, E-mail, Inventory software, Spreadsheet software, Word Processing software
3w
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Project Manager - Overhaul - Mobility Customer Services
Lexington, North Carolina, United States
$91k-$123k/yr HybridFull Time
Bachelor’s degree or equivalent experience, experience leading contract negotiations, rolling stock maintenance knowledge, SAP or Maximo experience, Lean/continuous improvement, strong communication, willingness to travel ~25% and work in non-climate-controlled environments.
SAP, Maximo
1d
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Management Training Program
Concord, North Carolina, United States
OnsiteFull Time
Motivated management candidates with hands-on management skills, strong customer service, communication, and interpersonal abilities; automotive experience is helpful but not required.
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