38 customer experience program manager jobs at 34 companies in Portsmouth, RI
3w
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Customer Program Owner - Health 100
Woonsocket or Connecticut or New York or Massachusetts
$100k-$232k/yr RemoteFull Time
10+ YOE10+ years enterprise customer-facing program management or customer success experience, enterprise software implementation fluency, cross-functional coordination, structured communication and long-horizon program management.
3w
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Principal Customer Experience Partner
Johnston, Rhode Island, United States
HybridFull Time
Enterprise experience in customer experience, transformation, service design, and stakeholder influence; bachelor\u0002s degree required, master\u0002s preferred; strong analytical and storytelling skills.
1mo
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Full Time Customer Experience Coordinator
Middletown, Rhode Island, United States
$17-$18/hr OnsiteFull Time
1+ YOE0.5+ MgmtSupervise front-end associates, promote excellent customer service and loyalty programs, train/coaching associates, handle POS/register coverage. Requires 1 year retail experience and 6 months leadership; flexible schedule including nights and weekends.
2mo
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Program Director
Seekonk, Massachusetts, United States
$55k-$65k/yr OnsiteFull Time
Leadership experience in youth programs, customer service skills, strong communication, organized, able to train and oversee staff
1mo
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Medicare Enrollment Support Program Coordinator
Westborough, Massachusetts, United States
$45k-$54k/yr OnsiteFull Time
2+ YOECoordinate Medicare enrollment activities, provide customer service to Medicaid clients, manage outreach and records, analyze program data, ensure regulatory compliance; bachelor's degree and 2 years related experience required.
Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Access, SQL
1mo
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Program Delivery Director
Framingham or New Kensington or Rock Hill or Charlotte or Pittsburgh
$179k-$299k/yr OnsiteFull Time
8+ YOEBachelor's in Engineering/Business or equivalent; 8+ years program/operations experience; P&L responsibility ($10M+); product scaling from engineering to production; customer-facing experience; US eligibility per export control; travel up to 25%.
MS Project, Smartsheet, NetSuite, Microsoft Excel, Microsoft PowerPoint, Teams, Slack, SharePoint, SolidWorks, PDM
4d
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Project Manager
Murfreesboro or Quincy or United States or Canada
OnsiteFull Time
5+ YOERequires 5–10 years managing telecommunications and infrastructure projects, structured cabling knowledge, MS Office and project-system proficiency, national multisite deployment experience, customer issue management, and 10% travel.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft SharePoint, Microsoft Project, PPM, ERP, SAD, Visio, Adobe Acrobat, Smart Sheets, Microsoft Teams, CAD, CCTV, WiFi
2w
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Director of Customer Success
Newport, Rhode Island, United States
OnsiteFull Time
7+ YOE4+ Mgmt7+ years in customer success/account management with 4+ years leading teams; experience owning retention/NRR, segmentation, 1:many programs, and stakeholder alignment; hands-on with HubSpot and Salesforce; strong communication and systems thinking.
HubSpot, Salesforce
3w
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Program Safety Guide
Weymouth, Massachusetts, United States
$20-$23/hr OnsiteFull Time
High school diploma/GED required; customer service/security or substance-use disorder experience preferred; computer familiarity; trauma-informed de-escalation and crowd-management skills.
Windows 2000, Microsoft Outlook, Microsoft Word
2w
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Reservations Manager
Mystic, Connecticut, United States
$45k/yr HybridFull Time
2+ YOESupervise reservations operations using Tessitura, build reports and analytics, manage bookings/payments, collaborate across departments, 2+ years office experience or BA/BS in related field, strong customer-service and communication skills.
Tessitura, Microsoft Excel, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint
2mo
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Regional Service Manager
Lincoln, Rhode Island, United States
FieldFull Time
Experience managing technical service projects for industrial machinery, strong customer relationship and project management skills, ability to prepare proposals and control service finances, Microsoft Office proficiency, willingness to travel within territory.
Microsoft Office
4d
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Customer Project Specialist
Dallas or Nashville or Chicago or Foxboro or Andover or Boston or Houston
$68k-$102k/yr HybridFull Time
Working knowledge of electrical fundamentals and one-line drawings; project coordination, budgeting, risk management, communication, problem-solving, analytical thinking, and digital literacy skills.
Coursera
3w
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Store Manager Trainee - bench
West Roxbury, Massachusetts, United States
OnsiteFull Time
Participate in a store manager training program to learn store operations, customer service, merchandising, and team supervision.
5d
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Hotel Night Manager 3PM -11 PM Hilton Garden Inn , Brookline, MA
Brookline or Bridgewater
OnsiteFull Time
1+ YOERequires 1–3 years of related experience or equivalent education and experience, strong communication and organization skills, Windows programs proficiency, and ability to manage simultaneous demands.
Microsoft Word, Microsoft Excel
2mo
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Assistant Service Manager - Needham MA
Needham, Massachusetts, United States
OnsiteFull Time
2+ YOE1+ MgmtAutomotive service management experience; strong leadership; focus on safety and customers; ability to drive VIP program execution.
2mo
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Coordinator II, Resource Planning (Fall River, MA, US, 02720)
Fall River, Massachusetts, United States
$29-$43/hr OnsiteFull Time
3+ YOE3–5 years experience; proficient in Microsoft Office; valid driver’s license; strong customer service and communication skills; ability to travel; college program of 3 years or less.
Microsoft Office, SAP
3d
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Print Implementation Specialist
Framingham or United States
$55k-$65k/yr RemoteFull Time
2+ YOEHigh school diploma or GED and 2+ years of relevant print or digital copy experience in customer service, sales, or project management; strong communication, organization, and computer skills required.
XMPie uStore, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook
3w
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RTSM Study Project Lead - Level 1
Wellesley or United States
RemoteFull Time
3+ YOE3+ years software application support experience in clinical trial support or equivalent; skills in customer service, troubleshooting, issue management, and problem resolution; bachelor's degree or relevant experience.
Prancer RTSM, JIRA, Natural language processing (NLP)
1w
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Service Delivery Specialist
New York or Norton
$53k-$95k/yr OnsiteFull Time
0+ YOE0-3 years managing B2B service delivery for public-sector or regulated customers; knowledge of telecommunications, governance and compliance; strong documentation, communication, and cross-functional coordination skills.
1w
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Project Leader
Woonsocket or North America
OnsiteFull Time
4+ YOE6+ MgmtRequires 6 years of leadership experience, including 4 years leading project teams, plus project management, budgeting, P&L, customer relations, safety, compliance, and strong PC skills.
PC, word processing, spreadsheet software, database software
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