615 customer experience program manager jobs at 398 companies in Texas
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Customer Experience Program Manager
New Orleans or The Woodlands or Little Rock
HybridFull Time
EntergyNYSE: ETR: Electric and natural gas utility provider.
5+ YOEBachelor's in business/marketing, 5+ years in customer experience or program management, strong stakeholder communication, program roadmap and business case development, proficiency with CX analytics and project management practices.
StandardAeroNYSE: SARO: Provides maintenance, repair, and overhaul services for aircraft engines.
5+ YOE5+ years in aerospace/MRO or related technical industry and 5+ years in program or customer/account management; experience with program financials, cross-functional coordination, contracts, and customer-facing reviews; bachelor's degree or equivalent.
Dallas or Murray Hill or Naperville or Washington D.C.
HybridFull Time
NokiaNYSE: NOK: Sells telecommunications infrastructure and software for global network operators.
5+ YOEPMP or equivalent, 5+ years project/program experience, change management experience, financial forecasting and budget management knowledge, ability to lead customer projects and teams.
MongoDBNASDAQ: MDB: Cloud-based document database platform for software application development.
6+ YOE6+ years in CX/insights with experience designing listening programs, synthesizing quantitative and qualitative feedback, managing closed-loop processes, and influencing cross-functional stakeholders.
Medallia, Qualtrics, GenAI, natural language processing, sentiment analysis
New Hampshire or Massachusetts or Pennsylvania or Minnesota or Texas or Arizona or Oregon or California or United States
RemoteFull Time
CelesticaNYSE: CLS: Provides design, manufacturing, and supply chain solutions for electronics.
8+ YOE8+ years relevant experience, bachelor's or equivalent preferred, strong customer-facing, negotiation, project/program and supply chain knowledge, ability to manage complex manufacturing and delivery projects.
Arkansas or Arizona or Colorado or Delaware or Florida or Georgia or Illinois or Kentucky or Louisiana or Massachusetts or Maryland or Minnesota or Missouri or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or South Carolina or Tennessee or Texas or Virginia or Washington or Wisconsin
RemoteFull Time
Humankind: Provides proactive mental health support for employee wellbeing.
3+ YOEBachelor's degree or equivalent,3-5+ years in customer success/program or project management,healthcare experience preferred,proficiency with CRM,project management and reporting systems,strong analytical and problem-solving skills.
Cirrus LogicNASDAQ: CRUS: Designs mixed-signal integrated circuits for consumer electronics.
10+ YOEBachelor's in Engineering or related field; 10+ years PC/server program experience; PMP; 5+ years leading large cross-functional programs; strong PM and cross-functional leadership; knowledge of PC markets.
Indianapolis or Alabama or Georgia or Iowa or Idaho or Indiana or Kansas or Kentucky or Louisiana or Mississippi or North Carolina or North Dakota or New Hampshire or Oklahoma or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Wisconsin or Wyoming
$8/hrHybridInternship
New York Jets: Professional American football team in the NFL.
Must be enrolled/recent graduate, able to lift 50 lbs, stand long periods, proficient in Microsoft Excel and Word, strong oral/written communication, customer-service and event operations experience preferred.
Alabama or Georgia or Iowa or Idaho or Indiana or Kansas or Kentucky or Louisiana or Mississippi or North Carolina or North Dakota or New Hampshire or Oklahoma or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Wisconsin or Wyoming
RemoteInternship
USA Football: National governing body for American football in the US.
Must be enrolled/recent graduate, event/customer-service experience preferred, able to lift 50 lbs, strong oral/written communication, Microsoft Excel and Word proficiency, organized and able to meet tight deadlines.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Ralliant CorporationNYSE: RAL: Global provider of precision instruments, sensors, and monitoring solutions.
5+ YOEBachelor's degree or equivalent, 5+ years program or operations experience, strong analytical and communication skills, KPI management, customer-facing experience, familiarity with Microsoft Dynamics and Ralliant Business System (RBS).
Microsoft Dynamics, Ralliant Business System (RBS)
CesiumAstro: Develops phased array communication systems for satellites and aircraft.
12+ YOE12+ years program/subcontract management experience, BS/MS in engineering, aerospace/system engineering background, familiarity with RF/satellite systems, EVMS/CAM/risk management experience, ability to manage cross-functional teams and government customers.
Recaro Aircraft Seating: Manufacturer of premium seating solutions for the aviation industry.
5+ YOEBachelor's degree required (engineering preferred), 5+ years program management experience, strong customer relations, FAA certification knowledge, Microsoft Project experience, ability to travel up to 25%.
Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Illinois or Indiana or Kansas or Massachusetts or Maryland or Michigan or Minnesota or Missouri or North Carolina or Nevada or New Hampshire or New Jersey or New York or Ohio or Oregon or South Carolina or Texas or Tennessee or Utah or Virginia or Washington or West Virginia or Wisconsin or Wyoming
$105k-$150k/yrRemoteFull Time
Fictiv: On-demand manufacturing platform for custom mechanical components.
5+ YOE5+ years managing programs in engineering or manufacturing, experience with NPD/NPI and high-volume manufacturing, bachelor's in engineering preferred, strong program/risk management and customer-facing skills.
CNC Machining, 3D Printing, Injection Molding, Sheet Metal Fabrication, Die Casting, Assembly
Renesas ElectronicsTokyo Stock Exchange: 6723: Designs and manufactures semiconductors for automotive and industrial systems.
8+ YOEBachelor's in Engineering or Business,8+ years in program/product/operations in semiconductors or power electronics,experience with NPI/supply chain and volume ramps,cross-functional leadership,communication and analytical skills.
SanminaNASDAQ: SANM: Designs and manufactures complex electronics and mechanical systems.
0+ YOEBachelor's in business/accounting/finance required, 0-2 years experience, strong Microsoft Excel (VLOOKUP) skills, excellent communication, ability to manage multiple projects, negotiate contracts, and liaise with customers.
OmniOn Power: Designs and manufactures power conversion and backup power solutions.
3+ YOEBachelor's in engineering or related field; 3+ years in program management; experience with large, complex customers; cross-functional coordination; PM tools.
Engineering Program Manager, Quality Assurance - Customer Systems
Austin, Texas, United States
OnsiteFull Time
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Experience in quality assurance, test automation, release management, coordinating testing, risk and dependency management, and practical use of GenAI to improve QA workflows.