59 customer experience program manager jobs at 50 companies in West Warwick, RI
2w
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Customer Program Owner - Health 100
Woonsocket or Connecticut or New York or Massachusetts
$100k-$232k/yr RemoteFull Time
10+ YOE10+ years enterprise customer-facing program management or customer success experience, enterprise software implementation fluency, cross-functional coordination, structured communication and long-horizon program management.
1w
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Principal Customer Experience Partner
Johnston, Rhode Island, United States
HybridFull Time
Enterprise experience in customer experience, transformation, service design, and stakeholder influence; bachelor\u0002s degree required, master\u0002s preferred; strong analytical and storytelling skills.
2d
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Managed Services Program Manager
Waltham, Massachusetts, United States
$123k-$133k/yr HybridFull Time
6+ YOEBachelor's degree required; 6+ years in software, 4+ years project/program management, 3+ years serving healthcare customers; PMI/Agile certifications a plus; experience with Imprivata products and Salesforce preferred; strong communication and planning skills.
Salesforce
1w
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Resident Experience Manager - Girard
Boston, Massachusetts, United States
$69k-$84k/yr OnsiteFull Time
Experience in property management, hospitality, or retail; customer service and sales skills; high school diploma or equivalent; valid driver’s license if role requires vehicle use; computer literacy and strong communication.
1d
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Senior Program Manager, MA Energy Efficiency
Waltham or Boston
$111k-$130k/yr HybridFull Time
2+ YOEBachelor's degree required, 2+ years managing customer-focused programs, analytical and communication skills, Microsoft Office proficiency, valid driver's license, and willingness to travel.
Microsoft Office Suite, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft SharePoint, Salesforce, Power BI, SAP
1mo
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Full Time Customer Experience Coordinator
Middletown, Rhode Island, United States
$17-$18/hr OnsiteFull Time
1+ YOE0.5+ MgmtSupervise front-end associates, promote excellent customer service and loyalty programs, train/coaching associates, handle POS/register coverage. Requires 1 year retail experience and 6 months leadership; flexible schedule including nights and weekends.
2mo
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Program Director
Seekonk, Massachusetts, United States
$55k-$65k/yr OnsiteFull Time
Leadership experience in youth programs, customer service skills, strong communication, organized, able to train and oversee staff
3w
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Senior Manager, Customer Education & Enablement
Waltham, Massachusetts, United States
$130k-$160k/yr HybridFull Time
Experience building and scaling customer education and enablement programs for SaaS, familiarity with Allego and enablement/learning technologies, strong instructional design and program management, and excellent written and verbal communication.
Allego
3w
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Medicare Enrollment Support Program Coordinator
Westborough, Massachusetts, United States
$45k-$54k/yr OnsiteFull Time
2+ YOECoordinate Medicare enrollment activities, provide customer service to Medicaid clients, manage outreach and records, analyze program data, ensure regulatory compliance; bachelor's degree and 2 years related experience required.
Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Access, SQL
1mo
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Program Delivery Director
Framingham or New Kensington or Rock Hill or Charlotte or Pittsburgh
$179k-$299k/yr OnsiteFull Time
8+ YOEBachelor's in Engineering/Business or equivalent; 8+ years program/operations experience; P&L responsibility ($10M+); product scaling from engineering to production; customer-facing experience; US eligibility per export control; travel up to 25%.
MS Project, Smartsheet, NetSuite, Microsoft Excel, Microsoft PowerPoint, Teams, Slack, SharePoint, SolidWorks, PDM
1mo
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Senior Team Lead, Customer Onboarding
Bethesda or Vancouver or Waltham
$78k-$123k/yr HybridFull Time
5+ YOE5+ years relevant experience with 2+ years supporting Enterprise accounts, people leadership experience preferred, Bachelor's degree preferred, Salesforce and project management tool knowledge, strong communication and data-driven program leadership.
Salesforce, ZoomInfo
1mo
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Customer Relationship Management Lead - U.S. Office Lab Plant
Waltham, Massachusetts, United States
HybridFull Time
10+ YOEBachelor's degree required (advanced preferred), 10+ years experience in business partnering/program management/real estate, proven executive influencing, multi-asset experience, strong communication and prioritization skills.
Smartsheet
6d
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Director of Customer Success
Newport, Rhode Island, United States
OnsiteFull Time
7+ YOE4+ Mgmt7+ years in customer success/account management with 4+ years leading teams; experience owning retention/NRR, segmentation, 1:many programs, and stakeholder alignment; hands-on with HubSpot and Salesforce; strong communication and systems thinking.
HubSpot, Salesforce
1mo
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Project Manager
Auburn, Massachusetts, United States
OnsiteFull Time
10+ YOEBS in relevant engineering or 10 years related experience; experience costing and managing capital projects, strong judgment, initiative, customer focus, teamwork, and frequent travel required.
2w
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Program Safety Guide
Weymouth, Massachusetts, United States
$20-$23/hr OnsiteFull Time
High school diploma/GED required; customer service/security or substance-use disorder experience preferred; computer familiarity; trauma-informed de-escalation and crowd-management skills.
Windows 2000, Microsoft Outlook, Microsoft Word
1d
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Project Manager
Shrewsbury, Massachusetts, United States
$80k-$108k/yr OnsiteFull Time
4+ YOEBachelor's degree in business, marketing, engineering, or related field, or four years equivalent experience; 4+ years in order management with challenging customers; cross-functional coordination and conflict resolution skills.
PC, mobile phone, pager
1w
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Reservations Manager
Mystic, Connecticut, United States
$45k/yr HybridFull Time
2+ YOESupervise reservations operations using Tessitura, build reports and analytics, manage bookings/payments, collaborate across departments, 2+ years office experience or BA/BS in related field, strong customer-service and communication skills.
Tessitura, Microsoft Excel, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint
1mo
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Regional Service Manager
Lincoln, Rhode Island, United States
FieldFull Time
Experience managing technical service projects for industrial machinery, strong customer relationship and project management skills, ability to prepare proposals and control service finances, Microsoft Office proficiency, willingness to travel within territory.
Microsoft Office
3w
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Project Manager - Wireless Telecom
Raynham, Massachusetts, United States
$85k-$110k/yr HybridFull Time
5+ YOEBachelor's or equivalent experience, 5 years project management (3+ in wireless), Microsoft Office proficiency, QuickBase and Sage experience desired, blueprint reading, customer-facing and strong communication skills.
Microsoft Office, QuickBase, Sage
1mo
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Implementation Manager
Cambridge or Newton
$120k-$145k/yr HybridFull Time
4+ YOE4+ years in customer success/implementation or professional services at a SaaS or AI-native company; strong communication, project discipline, customer obsession, experience leveraging AI tools, and ability to design and lead implementations.
Agent OS
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