133 customer experience program manager jobs at 94 companies in Wisconsin
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Enterprise Customer Experience Program Manager
Milwaukee or Mayfield Heights
HybridFull Time
Bachelor's degree; legal authorization to work in the U.S.; program/program management experience in complex cross-functional environments; experience with capacity modeling, change management, and applied AI preferred.
Jira, Jira Align, Microsoft Project, Power BI
1w
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Customer Success Program Manager
Arkansas or Arizona or Colorado or Delaware or Florida or Georgia or Illinois or Kentucky or Louisiana or Massachusetts or Maryland or Minnesota or Missouri or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or South Carolina or Tennessee or Texas or Virginia or Washington or Wisconsin
RemoteFull Time
3+ YOEBachelor's degree or equivalent,3-5+ years in customer success/program or project management,healthcare experience preferred,proficiency with CRM,project management and reporting systems,strong analytical and problem-solving skills.
4w
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Events and Program Experience Intern
Indianapolis or Alabama or Georgia or Iowa or Idaho or Indiana or Kansas or Kentucky or Louisiana or Mississippi or North Carolina or North Dakota or New Hampshire or Oklahoma or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Wisconsin or Wyoming
$8/hr HybridInternship
Must be enrolled/recent graduate, able to lift 50 lbs, stand long periods, proficient in Microsoft Excel and Word, strong oral/written communication, customer-service and event operations experience preferred.
Microsoft Excel, Microsoft Word, Microsoft Office
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
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Events & Program Experience Intern
Alabama or Georgia or Iowa or Idaho or Indiana or Kansas or Kentucky or Louisiana or Mississippi or North Carolina or North Dakota or New Hampshire or Oklahoma or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Wisconsin or Wyoming
RemoteInternship
Must be enrolled/recent graduate, event/customer-service experience preferred, able to lift 50 lbs, strong oral/written communication, Microsoft Excel and Word proficiency, organized and able to meet tight deadlines.
Microsoft Excel, Microsoft Word
3w
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Program Manager
Neenah, Wisconsin, United States
$85k-$128k/yr OnsiteFull Time
5+ YOEBachelor's degree preferred with 5+ years related experience; customer-facing program management, financial metric awareness, leadership and improvement skills.
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Program Manager II
Oak Creek, Wisconsin, United States
HybridFull Time
2+ YOEBachelor's degree required; 2+ years program management leading complex technical engineering development programs; aerospace risk management; lead cross-functional teams; customer-facing; willing to travel internationally.
3w
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Program Manager
Neenah, Wisconsin, United States
$85k-$128k/yr OnsiteFull Time
5+ YOEBachelor's degree preferred with 5+ years related experience; customer-facing program leadership, financial metric literacy, team leadership, and continuous improvement experience.
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Part Time Customer Experience Manager
Monona, Wisconsin, United States
OnsitePart Time
Lead front-end operations and omnichannel processes, manage shrink and safety programs, coach and train sales/cashier teams, assist with inventory and cash reconciliation; retail management experience preferred.
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Strategic Program Manager
Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Illinois or Indiana or Kansas or Massachusetts or Maryland or Michigan or Minnesota or Missouri or North Carolina or Nevada or New Hampshire or New Jersey or New York or Ohio or Oregon or South Carolina or Texas or Tennessee or Utah or Virginia or Washington or West Virginia or Wisconsin or Wyoming
$105k-$150k/yr RemoteFull Time
Fictiv: On-demand manufacturing platform for custom mechanical components.
5+ YOE5+ years managing programs in engineering or manufacturing, experience with NPD/NPI and high-volume manufacturing, bachelor's in engineering preferred, strong program/risk management and customer-facing skills.
CNC Machining, 3D Printing, Injection Molding, Sheet Metal Fabrication, Die Casting, Assembly
2w
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4-Square Ranch Customer & VIP Experience Lead
River Falls, Wisconsin, United States
$81k-$122k/yr OnsiteFull Time
5+ YOEBachelor's or equivalent,5+ years event/site operations or program management experience,proficiency with Microsoft Office,strong communication,organization,and real-time decision-making skills.
Microsoft Office
4d
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SUPERVISOR- PATIENT EXPERIENCE - PATIENT EXPERIENCE
Wausau, Wisconsin, United States
OnsiteFull Time
2+ YOESupervise patient experience operations, manage complaints/grievances, support service recovery and quality improvement; 2+ years healthcare or customer service experience; associate's/bachelor's preferred.
2w
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Program Coordinator
Madison, Wisconsin, United States
$18-$20/hr OnsiteFull Time
2+ YOE2+ years relevant experience; bachelor’s degree preferred; strong customer service, communication, and organization; ability to process rebate applications and apply program procedures; Microsoft Outlook/Word/Excel proficiency; Wisconsin resident required.
Microsoft Outlook, Microsoft Word, Microsoft Excel
5d
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Programs Manager
Waukesha, Wisconsin, United States
OnsiteFull Time
Husco: Manufacturer of hydraulic and electro-mechanical control systems.
12+ YOEBachelor's in engineering (mechanical preferred), 12+ years engineering experience leading complex customer programs, knowledge of APQP and GD&T, ability to travel internationally, and U.S. work authorization.
APQP, GD&T
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Customer Project Manager
Milwaukee or Wisconsin
$118k-$176k/yr OnsiteFull Time
5+ YOEOn-site in Wisconsin. 4-year degree or equivalent; 5+ years project management/engineering or field/technical experience; familiarity with data center commissioning, drawings/SLD/LVS; PMI or CAPM a plus; able to work on construction sites and lead teams.
3w
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Program Manager - Onsite Dresser/Osceola WI
Osceola, Wisconsin, United States
$127k-$160k/yr OnsiteFull Time
7+ YOE7+ years project/program management experience, phase-gate and integrated master scheduling experience, bachelor’s degree, US work authorization required, ability to manage customer programs and teams.
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Principal Journey Experience Owner
Durham or Alabama or Arizona or Arkansas or Colorado or Florida or Georgia or Idaho or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maryland or Michigan or Mississippi or Missouri or North Carolina or Ohio or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Wisconsin or Wyoming
$119k-$190k/yr HybridFull Time
8+ YOEBachelor's degree or equivalent, 8+ years experience in customer experience/process/experience design (10+ years in lieu of degree). Lean Six Sigma Green Belt required; Black Belt preferred. Experience leading process transformation and value stream management.
Lean Six Sigma (LSS), Six Sigma, Value Stream Mapping (VSM), Value Stream Management, Waterfall Model, Root Cause Analysis (RCA)
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Manager, Customer Care Applications
Madison, Wisconsin, United States
$112k-$190k/yr OnsiteFull Time
8+ YOE1+ Mgmt8+ years IT/business experience, 4+ years in technology roles, 1+ year management; Bachelor's degree or HS+4yrs experience; SDLC/ITIL knowledge; vendor, budget, and platform management; proficient in Microsoft Office; US work authorization required.
Microsoft Office, Five9, Calabrio, Qualtrics, SDLC, ITIL
1w
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Senior Integration Manager - Customer Implementation
Madison, Wisconsin, United States
$78k-$156k/yr OnsiteFull Time
5+ YOE5+ years EHR integration or healthcare IT/project experience, Epic Bridges certification (or ability to reactivate), knowledge of HL7/FHIR, Epic/Cerner, strong project management and communication skills, US work authorization without sponsorship.
Epic, Cerner, HL7, FHIR, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, OneNote
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Customer Success Lead (Remote)
Alabama or Arizona or Florida or Georgia or Idaho or Indiana or Kansas or Kentucky or Louisiana or Minnesota or Missouri or Montana or New Jersey or New Mexico or North Carolina or Ohio or Oklahoma or Pennsylvania or South Carolina or Tennessee or Texas or Vermont or Virginia or Wisconsin or Caledonia or United Kingdom or China or Brazil or Asia or South America
RemoteFull Time
3+ YOE3+ years meetings/events experience in the travel industry; knowledge of virtual/hybrid events; Cvent preferred; proficiency in Word, Excel, and Outlook; ability to travel ~35% including international; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Cvent, Microsoft Outlook
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