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15 customer experience research jobs at 12 companies in San Antonio, TX

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Customer Service Representative
San Antonio, Texas, United States
$19-$22/hr OnsiteFull Time
PenFed Credit Union
PenFed Credit Union: Member-owned, not-for-profit federal credit union providing banking, lending, and investment services to members worldwide.
Associate's degree, one year of college, or equivalent experience; one year of customer service experience preferred. Requires strong communication, time management, computer, research, and multitasking skills.
Windows, internet applications, web browsers, e-mail, A.I.
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2d
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Customer Support Specialist
San Antonio, Texas, United States
$20-$25/yr RemoteFull Time
RealTime Solutions
RealTime Solutions: Foodservice marketing and data agency serving manufacturers and operators with loyalty, sales, and fulfillment services.
2+ YOERequires 2+ years of customer service or technical support experience in SaaS/software, clinical research workflow familiarity, web application troubleshooting, strong communication, organizational skills, and a high school diploma.
Salesforce, SOMS, Complion, JIRA
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1mo
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Member Services Specialist - MH Lending
San Antonio, Texas, United States
OnsiteFull Time
Manufactured Home Lending Division
Manufactured Home Lending Division: Not-for-profit, member-owned U.S. credit union serving members with deposits, loans, and financial-health services.
2+ YOE2+ years customer service experience, high school diploma, loan servicing knowledge, strong communication, research, and organizational skills; proficiency with Word, Excel, and Outlook.
Microsoft Word, Microsoft Excel, Microsoft Outlook
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Elevance Brokerage Support - Member Care Agent
San Antonio, Texas, United States
OnsiteFull Time
MarketSource
MarketSource: Sales acceleration and managed-services for brands.
2+ YOE2 years call center/customer service experience preferred; strong verbal/written communication, customer engagement, multitasking, research and problem-solving; familiarity with Windows and Microsoft Office; ability to work flexible schedule including weekends/holidays.
Windows, Microsoft Word, Microsoft Excel, Microsoft Outlook
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Elevance Brokerage Support - Member Care Agent
San Antonio, Texas, United States
OnsiteFull Time
MarketSource
MarketSource: Sales acceleration and managed-services for brands.
Customer service/call center skills, strong verbal/written communication, ability to multi-task, research and resolve member issues, familiarity with Medicare programs, experience with internet-based systems and Windows applications.
Windows, Microsoft Word, Microsoft Excel, Microsoft Outlook
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Technician - Service Center I FT (RAFB) (34440)
Randolph AFB, Texas, United States
OnsiteFull Time
Goodwill Industries of San Antonio
Goodwill Industries of San Antonio: Nonprofit Goodwill organization serving San Antonio with thrift retail, job training, career placement, and contracted business services.
0.5+ YOERequires U.S. citizenship, eligibility for government clearance, high school diploma/GED, 6–12 months customer service experience, Air Force and personnel systems familiarity, research skills, and strong written and telephone communication.
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Referral Support Advocate (Temp)
United States or Phoenix or San Antonio or Columbus or Charlotte or Chicago or Denver or San Diego or Houston or Los Angeles or Seattle or Washington or Boston or San Francisco or New York City or San Jose
$21/hr RemoteFull Time, Contract
Included Health
Included Health: Integrated virtual care and navigation platform.
Strong written and verbal communication, accurate data entry, organizational skills, adaptability, internet research, basic technical troubleshooting, and proficiency with Google Apps and CRM systems.
Google Apps, CRM systems
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4d
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Become a Luxury Brand Evaluator in San Antonio, US
San Antonio, Texas, United States
HybridPart Time
CXG
CXG: Global customer experience agency for premium and luxury brands.
Must be at least 21 in the United States, a current premium or luxury brand customer, impartial, organized, reliable, observant, and passionate about customer experience. No prior experience required.
CXG Live
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1mo
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Manager, Voice of the Member Insights
San Antonio or Omaha or Eugene or McLean
$79k-$145k/yr HybridFull Time
PenFed Credit Union
PenFed Credit Union: Member-owned, not-for-profit federal credit union providing banking, lending, and investment services to members worldwide.
6+ YOE2+ MgmtBachelor's degree; 6+ years professional experience in CX/VoC/research; 3+ years applied data analysis experience; 2+ years leading work or peers; strong communication, analytics, and survey/tool proficiency.
Medallia Experience Cloud, Qualtrics XM Platform, Microsoft Excel, Microsoft PowerPoint, Microsoft Office, Salesforce Service Cloud, Sales Cloud, Financial Services Cloud
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Telephone Interviewer
San Marcos, Texas, United States
$12/hr OnsitePart Time
ReconMR
ReconMR: Private U.S. market research firm providing multimodal survey collection, analytics, and polling for commercial and public-sector clients.
No experience required; paid training provided. Requires communication, telephone, reading, computer, typing, and customer service skills.
computer
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Associate - Freedom Information and Privacy FT (34316)
Randolph Air Force Base, Texas, United States
$19/hr OnsiteFull Time
Goodwill Industries of San Antonio
Goodwill Industries of San Antonio: Nonprofit Goodwill organization serving San Antonio with thrift retail, job training, career placement, and contracted business services.
High school diploma or GED required. Preferred experience includes 6–12 months of clerical, customer service, computer, research, and written response work; requires strong communication, analytical, and research skills.
AF eFOIA, Microsoft Office Suite, Military Personnel Data System
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6d
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Inbound Payment Specialist
San Antonio, Texas, United States
OnsiteFull Time
UniFirst
UniFirstNYSE: UNF: Provider of uniform rental and facility service solutions.
2+ YOEHigh school diploma and at least 2 years of relevant experience, preferably in high-volume settings. Requires strong communication, organization, customer service, research, resolution, and computer skills.
Microsoft Excel
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Workers Compensation Specialist
San Antonio, Texas, United States
$17/hr OnsiteFull Time
TSAOG Orthopaedics & Spine
TSAOG Orthopaedics & Spine: Private physician-owned orthopaedic practice providing surgery, rehabilitation, imaging, and musculoskeletal care across San Antonio and South Texas.
High school diploma or equivalent; workers compensation program knowledge; Microsoft program proficiency; accurate data entry, customer service, communication, research, documentation, multitasking, and consistent attendance.
Microsoft Excel, Microsoft Word
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1mo
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Product Manager - Grazing Systems & Emerging Technologies
San Antonio, Texas, United States
OnsiteFull Time
Powerflex Supply
Powerflex Supply: Private retailer and manufacturer of electric fencing, grazing equipment, and livestock water systems for ranchers.
5+ YOE5+ years product/category management with hardware/IoT, GPS/telematics experience, customer research, partner/manufacturer collaboration, competitive analysis, strong analytical and communication skills.
IoT, GPS, telematics
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Right of Way Agent I
San Antonio or Laredo or El Paso
FieldFull Time
Bowman
BowmanNASDAQ: BWMN: National engineering services and infrastructure consulting firm.
1+ YOEHigh school diploma or GED; minimum 1 year customer service or related experience; ability to research titles, negotiate property interests, obtain state real estate license and notary, maintain records, valid driver’s license, satisfactory driving record.
Microsoft Office, Google Earth, ArcGIS
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