212 customer experience research jobs at 162 companies in Texas
21h
Save
Mark Applied
Hide
Customer Experience Representative
Dallas or Louisville
HybridFull Time
Bachelor's degree or equivalent combination of some college and significant work experience; strong problem-solving, communication, research, documentation, and customer service skills required.
4d
Save
Mark Applied
Hide
Customer Experience Specialist
Carrollton or United States
HybridFull Time
1+ YOERequires at least one year each of related professional, customer service, and mortgage servicing experience, plus research, problem-solving, communication, organization, and mortgage servicing knowledge.
Encompass, MSP, FICS
1mo
Save
Mark Applied
Hide
Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr HybridFull Time
Experience in customer experience, journey mapping or UX research; AI and CX platform familiarity; proven project leadership, analytics with CX metrics, and stakeholder communication.
Qualtrics, Medallia, Salesforce, Zendesk, LLMs
1mo
Save
Mark Applied
Hide
Customer Experience Manager
Dayton or Ontario or Florida or Georgia or Illinois or Michigan or North Carolina or Ohio or Pennsylvania or Texas
$87k-$144k/yr HybridFull Time
Experience in customer experience or related field; journey mapping, service design, or UX research; familiarity with conversational AI/LLMs; proven CX project execution and metric analysis; strong communication and stakeholder influence.
Qualtrics, Medallia, Salesforce, Zendesk
2mo
Save
Mark Applied
Hide
Customer Experience Analyst
Dallas or Fort Worth
$22-$24/hr OnsiteFull Time
2+ YOE2+ years office/call center or QA experience; strong attention to detail, oral/written communication, knowledge of federal/state debt collection laws, and proficiency with Microsoft Word/Excel/PowerPoint and internet research.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
4d
Save
Mark Applied
Hide
Customer Experience Designer
New Orleans or Little Rock or Baton Rouge or Jackson or Beaumont or The Woodlands
HybridFull Time
0+ YOEBachelor's degree in UX, interaction design, or HCI, or equivalent utility operations experience; 0–6+ years depending on level. Requires user research, journey mapping, design thinking, prototyping, workshops, and cross-functional collaboration.
Figma, Adobe Creative Suite, Sketch, Agile
2w
Save
Mark Applied
Hide
Senior Analyst, Customer Experience & Insights
Houston or Lehi or Philadelphia
HybridFull Time
3+ YOERequires 3–5 years in customer experience insights or research, quantitative and qualitative research, BI tools, advanced Microsoft Excel and PowerPoint, Microsoft Copilot, communication, collaboration, and project management skills.
Power BI, Tableau, Looker, Microsoft Excel, Microsoft PowerPoint, Microsoft Copilot, Qualtrics, Medallia, Forsta, InMoment, Oracle, SAP, Salesforce, Snowflake, AI tools
3mo
Save
Mark Applied
Hide
Research Assistant
Cyfair, Texas, United States
OnsiteFull Time
0+ YOEHigh school diploma required; clinical research experience preferred; phlebotomy and medical assisting certifications preferred; strong medical terminology and computer skills; detail-oriented with good customer service.
Electronic Data Capture (EDC), Microsoft Office
3w
Save
Mark Applied
Hide
Legal Research Analyst
Mandeville or Birmingham or Knoxville or Atlanta or Baton Rouge or Raleigh or Memphis or Nashville or Charleston or Orlando or New Orleans or Johnson City or Macon or Houston or Tallahassee or Winston-Salem or Fort Lauderdale or Columbia or Charlotte or Jackson
OnsiteFull Time
5+ YOEHigh school diploma required; BA, MLS, or JD preferred. Requires 5+ years of progressive legal reference and research experience, legal databases expertise, strong communication, organization, and customer service skills.
Westlaw Precision, Lexis+ with Protégé, Wolters Kluwer-VitalLaw, Bloomberg Law, PACER, CasePortal, Checkpoint RIA, HeinOnline, Drafting Assistant, Quest, TLO, Microsoft SharePoint
1w
Save
Mark Applied
Hide
Research Assistant I (Lab) (4170)
Tomball, Texas, United States
OnsiteFull Time
High school diploma or equivalent required. Medical terminology knowledge, attention to detail, customer service, and computer skills required. Clinical research experience and phlebotomy or medical assistant credentials preferred.
Good Clinical Practice (GCP), International Air Transport Association (IATA), FDA, GCP/ICH, SOPs, Electronic Data Capture (EDC), Institutional Review Board (IRB), Investigator Brochure, Interactive Voice Response System (IVRS)
1w
Save
Mark Applied
Hide
Research Program Assistant I - Children's Learning Institute
Houston or Texas
HybridFull Time
Bachelor's degree in psychology, human development, biology, or a relevant field required; master's preferred. Research, behavioral analysis, or customer service experience preferred. Requires CITI human subjects research training and English proficiency.
3d
Save
Mark Applied
Hide
Research Specialist IV (20704)
Austin, Texas, United States
$5k-$6k/mo HybridFull Time
Experience analyzing data with SAS, SQL, SPSS, R, Python, or query languages; customer service experience; and experience handling confidential or protected health information.
SAS, SQL Server Management Studio (SMSS), SQL, SPSS, R, Python
1w
Save
Mark Applied
Hide
Customer Service Rep(09274) - 13764 Research Blvd
Austin, Texas, United States
OnsitePart Time
Requires a positive attitude and strong customer focus. Training is provided on the store computer system; no prior experience is required.
3w
Save
Mark Applied
Hide
Clinical Research Administrative Coordinator
Dallas, Texas, United States
$20-$23/hr HybridFull Time
Bachelor's degree required, fluent English, strong interpersonal, customer service and organizational skills; liaise with participants, clinicians, and coordinators.
UberHealth, Lyft Concierge
2w
Save
Mark Applied
Hide
Customer Advocate
Addison, Texas, United States
$18-$22/hr HybridFull Time
1+ YOEHigh school diploma or equivalent and 1 year of experience. Requires GAAP and regulatory knowledge, Microsoft Excel proficiency, customer communication, order processing, claims research, and computer-based data entry.
Microsoft Excel
2w
Save
Mark Applied
Hide
Senior Manager, User Experience
United States or Melville or Arizona or Delaware or Florida or Georgia or Kentucky or Nevada or New Jersey or New York or North Carolina or Ohio or Rhode Island or South Carolina or Tennessee or Texas or Virginia or Washington
$156k-$195k/yr RemoteFull Time
10+ YOE2+ MgmtBachelor's degree in marketing or related field; 10+ years of UX leadership experience, including 2+ years managing designers; customer research, executive presentation, portfolio, Figma, and analytics experience.
Figma, Amplitude, AI
3mo
Save
Mark Applied
Hide
CRI Manager
Plano, Texas, United States
HybridFull Time
5+ YOE5+ years in retail/agency/CPG research or marketing; Bachelor's in business, marketing, statistics, engineering, economics, research, sociology, psychology, or communications; experience designing primary research and using syndicated data.
Circana, Nielsen POS, Panel, Shopper datasets
2w
Save
Mark Applied
Hide
Customer Service Representative
San Antonio, Texas, United States
$19-$22/hr OnsiteFull Time
Associate's degree, one year of college, or equivalent experience; one year of customer service experience preferred. Requires strong communication, time management, computer, research, and multitasking skills.
Windows, internet applications, web browsers, e-mail, A.I.
4d
Save
Mark Applied
Hide
Claims Research & Resolution Representative
Indiana or Oklahoma or Ohio or North Dakota or North Carolina or New York or New Mexico or New Jersey or New Hampshire or Nevada or Nebraska or Montana or Missouri or Mississippi or Minnesota or Michigan or Massachusetts or Maryland or Maine or Louisiana or Kentucky or Kansas or Iowa or Illinois or Idaho or Georgia or Florida or Delaware or Connecticut or Colorado or Arkansas or Arizona or Alaska or Alabama or Wyoming or Wisconsin or West Virginia or Washington or Virginia or Vermont or Utah or Texas or Tennessee or South Dakota or South Carolina or Rhode Island or Pennsylvania or Oregon
$40k-$52k/yr RemoteFull Time
1+ YOERequires 1+ year call center or telephonic customer service experience, healthcare experience or education, Microsoft Office skills, technical proficiency across multiple systems, confidentiality, and strong prioritization.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Teams, Mentor, CAS, CIS, CISPRO, CRM
3d
Save
Mark Applied
Hide
Customer Support Specialist
San Antonio, Texas, United States
$20-$25/yr RemoteFull Time
2+ YOERequires 2+ years of customer service or technical support experience in SaaS/software, clinical research workflow familiarity, web application troubleshooting, strong communication, organizational skills, and a high school diploma.
Salesforce, SOMS, Complion, JIRA
Explore Jobs
Expand Your Job Search
Top Cities in Texas for Customer Experience Research
- Customer Experience Research jobs in Houston, TX
- Customer Experience Research jobs in San Antonio, TX
- Customer Experience Research jobs in Dallas, TX
- Customer Experience Research jobs in Austin, TX
- Customer Experience Research jobs in Fort Worth, TX
- Customer Experience Research jobs in El Paso, TX
- Customer Experience Research jobs in Arlington, TX
- Customer Experience Research jobs in Corpus Christi, TX
- Customer Experience Research jobs in Plano, TX
- Customer Experience Research jobs in Laredo, TX
- Customer Experience Research jobs in Lubbock, TX
- Customer Experience Research jobs in Garland, TX
- Customer Experience Research jobs in Irving, TX
- Customer Experience Research jobs in Amarillo, TX
- Customer Experience Research jobs in Grand Prairie, TX
- Customer Experience Research jobs in Brownsville, TX
- Customer Experience Research jobs in McKinney, TX
- Customer Experience Research jobs in Frisco, TX
- Customer Experience Research jobs in Pasadena, TX
- Customer Experience Research jobs in Mesquite, TX