980 customer experience specialist jobs at 436 companies in Broadlands, VA
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Customer Experience Specialist
Laurel, Maryland, United States
$24-$26/hrOnsiteFull Time
Bray & Scarff: Family-owned appliance and kitchen retailer serving Maryland, Virginia, and Washington, D.C. with sales, installation, repair, and remodeling.
Customer service, escalation, or complaint resolution experience; strong communication, empathy, attention to detail, CRM and Excel skills; ability to follow procedures and work in a fast-paced office.
Downriver Canoe Company: Family-owned Virginia river outfitter offering canoe, kayak, raft, tube, and mountain-bike trips.
Strong customer service, communication, computer, point-of-sale, multitasking, data-entry, and organizational skills; ability to work independently and lift merchandise up to 25 lbs.
Avis Car RentalNASDAQ: CAR: Global provider of vehicle rental and mobility solutions.
1+ YOERequires 1+ year of customer service experience, valid driver's license, legal US work authorization, strong communication, technology proficiency, multitasking skills, and ability to lift 50 pounds and work outdoors.
Avis Budget GroupNASDAQ: CAR: Global provider of vehicle rental and mobility solutions.
1+ YOEMinimum 1 year customer service experience, valid driver’s license, legally authorized to work in the U.S., tech-savvy with mobile devices/apps, strong communication, ability to lift 50 lbs and work outdoors, flexibility for evenings/weekends/holidays.
Army & Air Force Exchange Service: Providing tax-free retail and services to the military community.
High school diploma or equivalent, retail experience, must be 21 and available to work flexible hours including weekends; potential for additional responsibility.
Best BuyNYSE: BBY: Multinational retailer of technology products and services.
0.25+ YOETeamwork and flexible schedule including holidays, nights, and weekends required. Three months of customer service, sales, or related experience preferred.
U.S. Patent and Trademark Office: Federal agency granting U.S. patents and registering trademarks for inventors and businesses while advising on intellectual-property policy.
1+ YOEOne year of specialized experience equivalent to GS-12 managing customer experience activities, designing surveys, creating dashboards, analyzing feedback, leading research projects, and collaborating with stakeholders.
Department of the Navy: Maritime branch of the United States Armed Forces.
1+ YOERequires one year of customer-focused experience, preferably in retail or business operations, with service, sales, coaching, training, POS operations, safety, and customer problem-solving skills.
Marine Corps Exchange (MCX): Official morale, welfare, and recreation program for the Marine Corps.
1+ YOEOne year of customer-focused experience, preferably in retail or business operations. Requires customer service, sales, coaching, training, POS operations, safety standards, and detailed execution skills.
Signature Aviation: Global network of private aviation terminals and support services.
High school diploma or GED, valid driver's license, legal work authorization, and ability to pass background, drug, airport security, and insurance checks. One year of customer experience is preferred.
Casaplex: Private Maryland smart-building and home-automation integrator designing, installing, and servicing AV, security, lighting, and collaboration systems.
3+ YOE3+ years client/customer service experience (A/V industry preferred); strong communication, empathy, technical problem-solving, client advocacy, and ability to promote upsells and renewals.
Salon Customer Experience Specialist - Francis Scott Key Ml
Frederick, Maryland, United States
$15-$19/hrOnsitePart Time
JCPenney: Iconic American department store retailer of apparel and home goods.
Provide welcoming front-desk service, schedule appointments, recommend and sell retail products, meet retail sales goals, manage front-desk operations, handle payments, and support salon team and inventory.
Entyre Care: Technology for dignified care at home
Entry-level customer success role requiring experience in administrative/customer success/sales or operations, strong communication, organization, proactive problem-solving, familiarity with customer service principles; must live within reasonable commuting distance of Arlington, VA.
IDEMIA: Global leader in biometric and security technologies.
Coordinate customer requests, manage service center operations and inventory, monitor SLAs, handle exceptions and change management, produce reports, and validate test work orders; experience with service center operations, inventory management, SLA monitoring, and customer communication; experience with JIRA, Salesforce, or D365.
Bengaluru or New York City or Washington or Vancouver or London or Galway or Budapest or Munich or Singapore or Sydney
HybridFull Time
Diligent: Private GRC SaaS providing governance, risk, compliance, audit, and ESG software to boards and organizational leaders.
1+ YOERequires 1–3 years of phone-based software application, technical support, customer service, or call center experience; communication, problem-solving, technical aptitude, Windows OS knowledge, and CRM experience.
Reston or Arizona or California or Connecticut or Illinois or Maryland or Massachusetts or Missouri or New York or North Carolina or South Carolina or Tennessee or Texas or Virginia
$60k-$65k/yrRemoteFull Time
Zoomph: The AI-powered platform for measuring sponsorship performance – combining logo detection, social media tracking, and broadcast analytics.
1+ YOEBS degree or equivalent experience, 1-3 years SaaS customer support experience, CRM and ticketing (HubSpot), Microsoft Excel, XML/JSON familiarity, strong communication, analytical and process-optimization skills.
Orkin: Private pest control serving homeowners and businesses with termite, rodent, insect, and wildlife protection.
High school diploma or equivalent required. Customer service or sales experience preferred, plus communication, computer, Microsoft Office, organization, prioritization, and time management skills.
POLITICO: American digital newspaper delivering politics and policy news and intelligence to policymakers, business leaders and the public.
1+ YOERequires 1–2 years of professional experience in customer success, sales, business development, account management, or marketing; excellent communication and client service skills. Bachelor's degree preferred.