212 customer support specialist jobs at 139 companies in Broadlands, VA
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CUSTOMER SUPPORT SPECIALIST
Hagerstown, Maryland, United States
OnsiteFull Time
Providing customer support for municipal services, answering inquiries, resolving issues, and documenting interactions.
6d
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Customer Support Specialist
Bengaluru or New York City or Washington or Vancouver or London or Galway or Budapest or Munich or Singapore or Sydney
HybridFull Time
1+ YOERequires 1–3 years of phone-based software application, technical support, customer service, or call center experience; communication, problem-solving, technical aptitude, Windows OS knowledge, and CRM experience.
Windows OS, CRM software
2mo
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Customer Support Specialist
Centreville, Virginia, United States
HybridFull Time
2+ YOEHigh school diploma, 2+ years customer service (call center preferred), strong written/verbal communication, proficiency in Microsoft Excel/PowerPoint/Word; familiarity with Salesforce or CRM.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Salesforce, CRM
2w
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Customer Support Specialist (Remote)
New Mexico or Utah or West Jordan or Washington or Centreville or Texas or United States
RemoteFull Time
3+ YOERequires 3 years of related SaaS support experience or 1 year supporting Neumo products, plus a bachelor's degree or equivalent experience; troubleshooting, communication, ticketing, and system administration skills required.
Anti-Virus Software, Microsoft Active Directory, Microsoft Domain Name Services, Microsoft Dynamic Host Configuration Protocol, Microsoft Windows, Network Printers, Microsoft Office Suite, Salesforce, Zendesk, Customer Relationship Management (CRM)
4w
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Technical Customer Support Specialist
Washington or San Francisco
$78k-$90k/yr HybridFull Time
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Ruby on Rails
2w
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Customer Support Specialist 1 - 2
Columbia, Maryland, United States
$102k-$173k/yr OnsiteFull Time
3+ YOECustomer service and IT support experience; Security+ CE and active security clearance with appropriate polygraph required. CSS2 requires 3–7 years of experience; able to prioritize tasks under pressure.
telephone, email, chat, Udemy
2d
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Level 2 Customer Support Specialist
Philadelphia or Pittsburgh or York or Princeton or New York City or Atlanta or Washington, D.C.
$65k-$70k/yr RemoteFull Time
Requires strong problem-solving, organization, prioritization, multitasking, customer service, teamwork, and English communication skills, plus proficiency in Microsoft Office and web conferencing tools.
GlobalLink Vasont Inspire, GlobalLink Astoria, GlobalLink CCMS, XML, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
3mo
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Customer Support Specialist I
Silver Spring, Maryland, United States
$18-$19/hr OnsiteFull Time
High school diploma or GED; associate degree preferred. Experience in consumer support or call center settings is beneficial.
DocuSign, Database software
2mo
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Customer Service Support Specialist
Washington, District of Columbia, United States
OnsiteFull Time
Provide Tier 2 help desk support (24/7) answering emails/hotline/tickets, troubleshooting software/hardware, performing diagnostics/repairs, maintaining logs, and escalating incidents. US citizenship and Top Secret with Full Scope Polygraph required.
3w
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Data Operations Customer Support Specialist Senior
Arlington, Virginia, United States
$28-$40/hr HybridFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
5+ YOE5+ years data operations/technical support experience; proficiency with ticketing platforms and SQL; understanding of data security; bachelor\u0002s degree or equivalent; ability to obtain Secret clearance and U.S. citizenship required.
ServiceNow, Zendesk, Jira Service Management, SQL, AWS, Azure, GCP
2d
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Customer & Office Support Specialist (Columbia, MD)
Columbia, Maryland, United States
$20-$24/hr OnsiteFull Time
2+ YOEHigh school diploma and 2+ years of administrative assistant experience in a sales office. Requires customer service, MS Office, Pipeline, ERP, barcode, reporting, communication, and product knowledge skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Pipeline, ERP
6d
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Client Support Specialist
United States or San Francisco or New York City or Los Angeles or Boston or Seattle or Washington or San Diego or Chicago or Austin or Dallas or Portland or Denver or Philadelphia or Baltimore or Sacramento or Minneapolis or Miami or Atlanta or Phoenix or Orlando or Las Vegas or Salt Lake City or Madison or Birmingham or San Antonio or Spokane or Toronto
$18-$28/hr RemoteFull Time
2+ YOE2+ years in client or customer support; strong communication, organization, accuracy, troubleshooting, flexibility, process improvement, and familiarity with customer support tools.
LiveChat, HubSpot
3mo
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Specialist, Customer Service - Chapter Support
Washington, District of Columbia, United States
$65k-$75k/yr OnsiteFull Time
5+ YOEFive years in customer service; bachelor’s in business, liberal arts, or related field; excellent communication; ability to research and multi-task; travel as needed.
1mo
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Management Support Specialist
Dahlgren, Virginia, United States
$85k-$92k/yr OnsiteFull Time
3+ YOE3+ years providing training program and administrative support, facilities/logistics coordination, AV/classroom setup, ERP and LMS use, customer service, and event coordination for workforce development.
Navy Enterprise Resource Planning (ERP), Waypoints Learning Management System, Total Workforce Management Services, Human Resources Port, Microsoft Excel
3mo
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Data Operations Customer Support Specialist
Arlington, Virginia, United States
$86k-$176k/yr OnsiteFull Time
4+ YOE4 years of data operations tech support; troubleshooting data issues; DoD 8140; Bachelor's degree or 4 years of experience.
6d
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Registrar Assistant and Customer Support Specialist
Washington, District of Columbia, United States
$48k-$88k/yr OnsiteFull Time
2+ YOEBachelor’s degree and 2–4 years of professional office experience; advanced Microsoft Office proficiency, Excel mastery, PC operations, strong communication, data accuracy, multitasking, and collaboration skills.
Microsoft Office Suite, Microsoft Excel, PC, ticketing system
1d
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Part-Time Temporary Customer Support Specialist (Bilingual English & Spanish)
Arlington, Virginia, United States
$20/hr RemoteMultiple Commitments Available
4+ YOEFluent written and spoken English and Spanish, high school diploma or equivalent, 4 years of professional office experience, strong communication skills, and availability for a daily 4-hour shift.
1w
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Retail Support Specialist
Brandywine, Maryland, United States
$26/hr OnsiteFull Time
Requires strong customer service, communication, multitasking, problem-solving, technology navigation, and professionalism in high-stress situations; retail, wireless, technical support, or call center experience preferred.
AT&T
1mo
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Network Dedicated Customer Support Specialist
Fort Meade, Maryland, United States
OnsiteFull Time
2+ YOEActive Top Secret clearance with SCI eligibility, high school diploma, 2+ years of communications/technical experience (military or civilian), DISN/DISA knowledge, network management and troubleshooting skills.
DISN, DISA, QoS, OSI, IEEE
1mo
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Network Dedicated Customer Support Specialist
Fort Meade, Maryland, United States
OnsiteFull Time
2+ YOEActive Top Secret clearance with SCI eligibility, high school diploma, 2+ years communications/technical experience, DISA and large-scale network (CAN/MAN/WAN) knowledge, QoS, server configuration, troubleshooting, documentation skills.
DISA, QoS, OSI, IEEE, CAN, MAN, WAN
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