939 customer experience specialist jobs at 371 companies in Somerville, MA

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Customer Experience Specialist - PT
East Boston, Massachusetts, United States
$21/hr OnsitePart Time
Avis Budget Group
Avis Budget GroupNASDAQ: CAR: Global provider of vehicle rental and mobility solutions.
1+ YOEMinimum 1 year customer service experience, valid Driver’s License, ability to lift 50 lbs, comfortable driving and working outdoors, strong communication and mobile device proficiency.
1mo
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Customer Experience Specialist - Proactive Hiring
Boston, Massachusetts, United States
$23/hr OnsiteFull Time
Air Canada
Air CanadaToronto Stock Exchange: AC: Canada’s publicly traded flag-carrier airline serves Canadian travelers with scheduled passenger, cargo, and vacation services worldwide.
Provide customer service across travel journey, assist special-needs passengers, perform check-in and boarding duties, operate PSS, lift 70 lbs, stand for long periods; must meet USCBP Customs Seal and Airport ID Badge requirements.
PSS, Internet Explorer, Firefox, Chrome, Safari
1mo
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Customer Experience Specialist (Sales Associate) - Boston
Boston, Massachusetts, United States
$21-$25/hr OnsiteFull Time, Part Time
The RealReal
The RealRealNASDAQ: REAL: The world's largest online marketplace for authenticated, resale luxury goods.
1+ YOE1+ year retail/customer-facing experience; ability to work flexible hours including evenings, weekends, and holidays; strong sales, problem-solving, organizational, and communication skills.
Google Suite, Salesforce, Mac iOS
3d
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Customer Experience Marketing Specialist
Nashville or Boston or Dallas or Chicago or Raleigh
$68k-$102k/yr HybridFull Time
Schneider Electric
Schneider ElectricEuronext Paris: SU: Global energy technology leader in management and automation.
Bachelor’s degree and experience managing customer experience, demonstration, sales-enablement, event, product, or cross-functional corporate programs. Requires strong project, stakeholder, communication, and organizational skills.
EcoStruxure Power Mobile Lab, Coursera
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Experience Specialist
Boston, Massachusetts, United States
HybridFull Time
International Highlight
International Highlight: Boston-based online beauty and lifestyle brand selling beauty products, fashion items, and styling services worldwide.
Guide clients through personalized product interactions, support brand activations and virtual consultations, and provide customer feedback and trend insights.
3w
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Customer Account Specialist
Hopkinton, Massachusetts, United States
OnsiteFull Time
Hutchinson
Hutchinson: Global leader in vibration, fluid, and sealing solutions.
3+ YOEMinimum three years of experience required for a customer account specialist role in an international energy company.
2w
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Airside Experience Specialist
Manchester, New Hampshire, United States
OnsiteFull Time
Signature Aviation
Signature Aviation: Global network of private aviation terminals and support services.
High school diploma or GED, valid driver's license, English communication, physical ability to operate ground equipment, and eligibility for airport security clearance. Aviation or customer service experience preferred.
Standard Operating Procedures (SOPs), email
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Member Experience Specialist I (Universal Banker)
Somerville, Massachusetts, United States
$20-$22/hr OnsitePart Time
Arise Financial
Arise Financial: Member-owned federal credit union providing personal, business, lending, mortgage, wealth-management, and digital-banking services in Massachusetts.
1+ YOE1+ year banking/financial services/retail or cash-handling experience; attention to detail, multitasking, communication skills; notary experience a plus.
2w
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Customer Support Specialist
Holliston, Massachusetts, United States
$20-$30/hr HybridFull Time
Pure Hockey
Pure Hockey: The #1 Hockey Retailer In The U.S.
1+ YOERequires 1+ year of customer service or support experience, strong phone and written communication, active listening, integrity, patience, and customer satisfaction focus.
CRM, live chat
1w
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Customer Onboarding Specialist
Newton, Massachusetts, United States
$60k-$66k/yr HybridFull Time
TechTarget
TechTargetNasdaq Global Select Market: TTGT: Public B2B technology intelligence, media, and marketing serving technology vendors and buyers worldwide.
1+ YOEBachelor’s degree and 1–3 years of customer-facing experience in customer success or support, preferably with SaaS, B2B digital marketing, marketing automation, lead generation, or content marketing.
5d
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Customer Relations Specialist
Spencer, Massachusetts, United States
$21/yr OnsiteFull Time
PeoplesBank
PeoplesBank: Wisconsin community bank serving individuals and businesses with personal, business, lending, and wealth-management services.
0.5+ YOEHigh school diploma or equivalent, strong customer service and communication skills, basic math, attention to detail, multitasking ability, and six months of banking, retail cash handling, or customer service experience preferred.
1mo
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Customer Service Specialist
North Andover, Massachusetts, United States
$50k-$65k/yr OnsiteFull Time
TSD Mobility Solutions
TSD Mobility Solutions: Provider of automotive dealership software and business solutions.
1+ YOE1+ year customer service experience; troubleshooting and training on software products; proficient with Microsoft Office; strong communication and problem-solving skills.
Microsoft Office
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Customer Success Specialist
Boston, Massachusetts, United States
$35/hr HybridFull Time
Entyre Care
Entyre Care: Technology for dignified care at home
Experience in customer success, sales, or operations; strong communication, organization, proactive problem-solving, persistence in outreach, and empathy. Familiarity with Medicaid and homecare is a plus.
2mo
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Customer Support Specialist
Worcester or Massachusetts or Illinois or Georgia or Alabama
RemoteFull Time
Covenir
Covenir: Covenir is a private, onshore insurance BPO provider serving insurers with claims, policy servicing, billing, underwriting, and customer support.
2+ YOE2+ years call center/customer service experience, intermediate Microsoft Office proficiency, strong communication and problem-solving skills; insurance experience and bilingual Spanish/English preferred.
Microsoft Office
3w
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Customer Onboarding Specialist
Westborough or Massachusetts
RemoteFull Time
Ameresco
AmerescoNew York Stock Exchange: AMRC: Publicly traded energy infrastructure and cleantech firm serving governments, utilities, institutions, and commercial and industrial customers.
2+ YOEBachelor's degree or equivalent experience, 2+ years in account management or customer-facing roles, strong communication and organization, project management, Excel expertise, and ability to learn new software.
Microsoft Excel, Microsoft Office, Smartsheet, AssetPlanner
1mo
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Customer Success Specialist
Boston, Massachusetts, United States
OnsiteFull Time
Entyre Care
Entyre Care: Technology for dignified care at home
Experience in administrative support, customer success, or operations; strong organization, multitasking, reporting skills; excellent written and verbal communication; proactive problem-solving; English required; Spanish a plus.
3mo
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Customer Success Specialist
Miami or Quincy or United States
$65k-$77k/yr HybridFull Time
ALTO
ALTO: ALTO is a privately held retail safety helping businesses, law enforcement, and prosecutors reduce crime and recidivism.
1+ YOEAssociate degree or 1 year retail customer service; valid driver license; strong communication; detail-oriented; LPQ certification within 1 year.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
3w
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Customer Service Specialist
Tallman or Ashburn or Tewksbury
$26-$34/hr OnsiteFull Time
Curtiss-Wright Corporation
Curtiss-Wright CorporationNYSE: CW: Provider of highly engineered products, solutions, and services.
Order management and customer liaison experience; strong communication, organization, and computer skills; familiarity with export controls (ITAR); bachelor's degree or equivalent preferred.
Microsoft Office, Microsoft SharePoint, SAP, Microsoft Dynamics, MRP, CRM, Exostar, Arriba
4d
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Customer Support Specialist
Manchester, New Hampshire, United States
OnsiteFull Time
Bearing Distributors Inc.
Bearing Distributors Inc.: Private industrial MRO distributor supplying bearings, power-transmission parts, and maintenance services to manufacturers worldwide.
High school diploma or GED required; 1+ year in customer service or sales preferred. Requires communication, math, computer, multitasking, teamwork, and ability to lift 50 pounds.
Microsoft Outlook
1mo
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CUSTOMER RELATIONS SPECIALIST
Natick, Massachusetts, United States
$17-$19/hr OnsiteFull Time
Bernie & Phyl's Furniture
Bernie & Phyl's Furniture: Family-owned Massachusetts furniture retailer serving New England shoppers with furniture, mattresses, delivery, design services, and recycling.
High school diploma, comfortable with computers and data entry, handle cash/checks/credit cards, interact professionally with customers, attention to detail, evening and weekend availability required.

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