939 customer experience specialist jobs at 371 companies in Somerville, MA
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Customer Experience Specialist - PT
East Boston, Massachusetts, United States
$21/hrOnsitePart Time
Avis Budget GroupNASDAQ: CAR: Global provider of vehicle rental and mobility solutions.
1+ YOEMinimum 1 year customer service experience, valid Driver’s License, ability to lift 50 lbs, comfortable driving and working outdoors, strong communication and mobile device proficiency.
Air CanadaToronto Stock Exchange: AC: Canada’s publicly traded flag-carrier airline serves Canadian travelers with scheduled passenger, cargo, and vacation services worldwide.
Provide customer service across travel journey, assist special-needs passengers, perform check-in and boarding duties, operate PSS, lift 70 lbs, stand for long periods; must meet USCBP Customs Seal and Airport ID Badge requirements.
Customer Experience Specialist (Sales Associate) - Boston
Boston, Massachusetts, United States
$21-$25/hrOnsiteFull Time, Part Time
The RealRealNASDAQ: REAL: The world's largest online marketplace for authenticated, resale luxury goods.
1+ YOE1+ year retail/customer-facing experience; ability to work flexible hours including evenings, weekends, and holidays; strong sales, problem-solving, organizational, and communication skills.
International Highlight: Boston-based online beauty and lifestyle brand selling beauty products, fashion items, and styling services worldwide.
Guide clients through personalized product interactions, support brand activations and virtual consultations, and provide customer feedback and trend insights.
Signature Aviation: Global network of private aviation terminals and support services.
High school diploma or GED, valid driver's license, English communication, physical ability to operate ground equipment, and eligibility for airport security clearance. Aviation or customer service experience preferred.
Arise Financial: Member-owned federal credit union providing personal, business, lending, mortgage, wealth-management, and digital-banking services in Massachusetts.
1+ YOE1+ year banking/financial services/retail or cash-handling experience; attention to detail, multitasking, communication skills; notary experience a plus.
1+ YOERequires 1+ year of customer service or support experience, strong phone and written communication, active listening, integrity, patience, and customer satisfaction focus.
TechTargetNasdaq Global Select Market: TTGT: Public B2B technology intelligence, media, and marketing serving technology vendors and buyers worldwide.
1+ YOEBachelor’s degree and 1–3 years of customer-facing experience in customer success or support, preferably with SaaS, B2B digital marketing, marketing automation, lead generation, or content marketing.
PeoplesBank: Wisconsin community bank serving individuals and businesses with personal, business, lending, and wealth-management services.
0.5+ YOEHigh school diploma or equivalent, strong customer service and communication skills, basic math, attention to detail, multitasking ability, and six months of banking, retail cash handling, or customer service experience preferred.
TSD Mobility Solutions: Provider of automotive dealership software and business solutions.
1+ YOE1+ year customer service experience; troubleshooting and training on software products; proficient with Microsoft Office; strong communication and problem-solving skills.
Entyre Care: Technology for dignified care at home
Experience in customer success, sales, or operations; strong communication, organization, proactive problem-solving, persistence in outreach, and empathy. Familiarity with Medicaid and homecare is a plus.
Worcester or Massachusetts or Illinois or Georgia or Alabama
RemoteFull Time
Covenir: Covenir is a private, onshore insurance BPO provider serving insurers with claims, policy servicing, billing, underwriting, and customer support.
2+ YOE2+ years call center/customer service experience, intermediate Microsoft Office proficiency, strong communication and problem-solving skills; insurance experience and bilingual Spanish/English preferred.
AmerescoNew York Stock Exchange: AMRC: Publicly traded energy infrastructure and cleantech firm serving governments, utilities, institutions, and commercial and industrial customers.
2+ YOEBachelor's degree or equivalent experience, 2+ years in account management or customer-facing roles, strong communication and organization, project management, Excel expertise, and ability to learn new software.
Microsoft Excel, Microsoft Office, Smartsheet, AssetPlanner
Entyre Care: Technology for dignified care at home
Experience in administrative support, customer success, or operations; strong organization, multitasking, reporting skills; excellent written and verbal communication; proactive problem-solving; English required; Spanish a plus.
Curtiss-Wright CorporationNYSE: CW: Provider of highly engineered products, solutions, and services.
Order management and customer liaison experience; strong communication, organization, and computer skills; familiarity with export controls (ITAR); bachelor's degree or equivalent preferred.
Microsoft Office, Microsoft SharePoint, SAP, Microsoft Dynamics, MRP, CRM, Exostar, Arriba
Bearing Distributors Inc.: Private industrial MRO distributor supplying bearings, power-transmission parts, and maintenance services to manufacturers worldwide.
High school diploma or GED required; 1+ year in customer service or sales preferred. Requires communication, math, computer, multitasking, teamwork, and ability to lift 50 pounds.
Bernie & Phyl's Furniture: Family-owned Massachusetts furniture retailer serving New England shoppers with furniture, mattresses, delivery, design services, and recycling.
High school diploma, comfortable with computers and data entry, handle cash/checks/credit cards, interact professionally with customers, attention to detail, evening and weekend availability required.