130 customer experience strategy jobs at 54 companies in Dallas, TX
11h
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Manager, Customer Experience
Cincinnati or Tempe or Phoenix or Rochester or Allentown or Saint Petersburg or Irving
$99k-$155k/yr HybridFull Time
7+ YOE5+ MgmtBachelor's or master's degree in business or product management, or equivalent experience; 5 years of management experience and 7 years in strategy consulting, marketing, research, or related customer-focused work.
2mo
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Executive Director, Chase Auto Customer and Client Experience Strategy
Plano or Wilmington
OnsiteFull Time
10+ YOE10+ Mgmt10+ years leadership in consumer or commercial businesses, demonstrated CX strategy and implementation, team leadership, strong analytical and communication skills, experience leveraging AI and building business cases, BS/BA required.
AI
1mo
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
2mo
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Business Deposits & Customer Strategy Executive
Charlotte or Irving or Phoenix or Minneapolis
$250k-$420k/yr OnsiteFull Time
10+ YOE6+ Mgmt10+ years in business execution, implementation, or strategic planning; 6+ years management; deep experience in business banking, deposits strategy, product design, go-to-market, data & analytics, financial analysis, and leadership.
3w
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Director, Audience Strategy and Customer Data
Eagan or Frisco or Ann Arbor
$137k-$255k/yr HybridFull Time
Bachelor's degree or equivalent; significant experience leading customer data, audience strategy, MarTech or analytics in a matrixed enterprise; strong CDP and data governance understanding; team leadership and cross-functional influence.
CDP, MarTech, AI
1w
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Front Office Strategy Consulting - Sales Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yr OnsiteFull Time
5+ YOEBachelor's degree and at least 5 years of experience. Requires customer experience strategy, journey analysis, CRM, analytics, coaching, strategic questioning, and sales strategy consulting skills.
1w
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Front Office Strategy Consulting - Sales Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yr OnsiteFull Time
5+ YOEBachelor's degree and at least 5 years of experience required. Requires customer experience strategy, journey analysis, CRM, analytics, coaching, and strategic questioning skills.
Customer Relationship Management (CRM)
5d
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Agent Strategy Manager
Dallas, Texas, United States
$160k-$220k/yr OnsiteFull Time
4+ YOERequires 4+ years of customer-facing technical B2B SaaS experience, large-customer and cross-functional project management, strong communication and presentation skills, GTM process understanding, and technical acumen.
AI, Agentic AI
4d
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Lead Customer Onboarding Strategy & Operations Manager
Irving or Las Colinas
$140k-$234k/yr HybridFull Time
10+ YOEBachelor’s degree in healthcare administration, pharmacy, business, or related field; 10+ years relevant experience; cross-functional leadership, operating model design, governance, process improvement, and stakeholder management.
platforms
2w
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Senior Client Experience Analyst
Dallas, Texas, United States
$110k-$120k/yr RemoteFull Time
5+ YOE5+ years in analytics, strategy, operations or customer-focused roles; strong statistical modeling and analytical methods; executive communication and stakeholder influence; bachelor\u0002s or equivalent experience.
1d
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Product Strategy & Development Associate II
Irving, Texas, United States
OnsiteFull Time
5+ YOERequires 5+ years in retail product development, offer/channel strategy, marketing, or related work; 3+ years in financial modeling or customer margin analysis; Excel modeling proficiency; energy product experience preferred.
Microsoft Excel, SAS, Tableau, CRM
4d
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Transition Strategy Partner
Austin or New York City or Denver or Phoenix or Irvine or San Diego or Miami or Charlotte or Raleigh or Dallas
$34-$68/hr OnsiteFull Time
1+ YOERequires 3+ years of consultative or account management experience and 1+ year of sales support or implementation experience. Bachelor’s degree or equivalent experience preferred; strong analytical, organizational, communication, and customer advocacy skills required.
Microsoft Office Suite
4w
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Senior Director, Industry & Solution Strategy (Cloverleaf)
Atlanta or Dallas or United States
RemoteFull Time
Expertise in healthcare interoperability (HL7, FHIR), senior customer-facing experience, ability to influence product strategy, support sales pursuits, and willingness to travel ~50%. Must be legally authorized to work in the US without sponsorship.
Cloverleaf, HL7, FHIR
5d
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Consumer Group Expert Services Operations - Business Line Strategy
San Diego or Atlanta or Frisco or Mountain View or New York City
$132k-$200k/yr OnsiteFull Time
5+ YOERequires 5–7 years in customer experience strategy, service delivery operations, program management, or related fields; strategic problem-solving, data synthesis, cross-business-line coordination, communication, and influence skills.
TurboTax, Credit Karma, QuickBooks, Mailchimp
2mo
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Senior Digital Strategy Consultant (Dallas, TX)
Dallas, Texas, United States
$130k-$180k/yr OnsiteFull Time
Experience defining customer journeys, measurement plans, and technical requirements for Adobe Experience Platform programs; familiarity with AEP/RTCDP/AJO/CJA; strong data interpretation, stakeholder facilitation, and documentation skills.
AEP, RTCDP, AJO, CJA, AEM Assets, Marketo, Workfront, Adobe Analytics
1mo
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Corporate Planning & Management, Product Strategy & Enablement, Associate, Dallas
Dallas, Texas, United States
OnsiteFull Time
3+ YOE3+ years product management experience with Source-to-Pay/procurement platforms (SAP Ariba or comparable), strong customer experience design, analytics, Agile, and bachelor's degree required.
SAP Ariba, Coupa, Jaggaer, Oracle Procurement Cloud, SAP S/4HANA, SAP Fieldglass, JIRA, Confluence
1mo
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Product Manager - Customer Experience and Surveying (on-site)
Plano, Texas, United States
OnsiteFull Time
5+ YOE2+ Mgmt5+ years product strategy/management experience with 2+ years in a senior customer experience role; experience building software platforms, digital survey design, AI-driven analytics familiarity, and a bachelor’s degree (MBA preferred).
Qualtrics, Medallia, SurveyMonkey
1d
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Lead Digital Customer Growth
Dallas, Texas, United States
$144k-$216k/yr OnsiteFull Time
5+ YOEBachelor’s degree desired and 5+ years of related experience. Requires expertise in digital strategy, eCommerce, SEO, customer journeys, analytics, technology innovation, and growth optimization.
SEO, AI
1d
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Copy of Customer Business Manager
Coppell, Texas, United States
OnsiteFull Time
3+ YOERequires a bachelor's degree and 3–5 years in CPG sales, category management, or customer/account management, with analytics, P&L, trade spend, customer strategy, communication, and presentation experience.
Nielsen, IRI, Circana, Numerator, Tableau
5d
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Customer Optimization Strategist (Multiple levels)
Minneapolis or San Francisco or New York City or Chicago or Denver or Irving or Los Angeles or Los Angeles County
$120k-$141k/yr HybridFull Time
User experience design experience required; preferred expertise in human-centered design, customer research, analytics, product strategy, optimization, cross-functional collaboration, and agile product development.
Design System, E-Verify
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