976 customer experience technical representative jobs at 564 companies in United States
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Customer Experience Technical Representative
Pewaukee or Jefferson
RemoteFull Time
GeneracNYSE: GNRC: Manufacturer of backup power generation and energy technology solutions.
1+ YOEHigh school diploma or GED and 1 year of customer service or technical troubleshooting experience. Requires strong verbal and written communication, product testing, and computer-based work.
Process Technology: US-based private manufacturer of thermal heaters, heat exchangers, power supplies, and controls for industrial and high-purity processes.
3+ YOECollege degree in business or related field, minimum 3 years technical customer service experience, proficiency with MS Office and MRP/ERP, strong communication and analytical skills.
Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Project, CSI, UKG, MRP, ERP
eDist: EDist is a privately held North American value-added distributor helping resellers deliver speech recognition and healthcare AI solutions.
Provide inbound customer support for Dictation.Cloud, troubleshoot basic technical issues, document interactions in HubSpot, familiarity with Windows and Microsoft Office, strong communication and customer-service skills.
Dictation.Cloud, HubSpot, Windows, Microsoft Office, Dragon Voice Recognition Software, Philips Dictation, Citrix, VM Ware, Medical EHR
HHAeXchange: Homecare management software platform for Medicaid providers, payers, and caregivers.
2+ YOE2+ years technical SaaS customer support, experience with HHAeXchange mobile app or end-user software support, strong communication, problem-solving, and customer-focus; bilingual Spanish a plus.
Fox FactoryNASDAQ: FOXF: Public U.S. manufacturer of premium suspension, ride-dynamics, off-road, cycling, and baseball equipment for OEMs and enthusiasts.
2+ YOE2+ years technician experience, strong customer-service skills, ability to read technical drawings, use hand tools, lift up to 50 lbs, create spreadsheets and navigate databases, and learn ERP/CRM systems.
ReAmaze, Microsoft Teams, Outlook, ERP systems, FOX service website
Q-Lab Corporation: Manufactures weathering, lightfastness, and corrosion test equipment and provides testing services to scientists and technicians.
3+ YOEAssociate degree in science, 3+ years of customer service experience, technical communication skills, MS Word and Excel proficiency, English fluency, and basic algebra and geometry knowledge.
Customer Experience Representative (IL, Elk Grove Village)
Elk Grove Village, Illinois, United States
OnsiteFull Time
Virginia Tile: Private U.S. wholesale tile distributor serving residential and commercial professionals with ceramic, porcelain, stone, and surface products.
2+ YOEHigh school diploma or GED and 2–3 years of customer service, inside sales, or telesales experience. Requires Microsoft Office proficiency, strong communication, organization, problem-solving, and technical document interpretation.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook
Radius: Global provider of fleet management, telematics, and connectivity solutions.
Technical support or hardware/software troubleshooting experience is highly desirable. Requires analytical problem-solving, service desk platform experience, clear communication, multitasking, patience, and collaboration.
Exotic Automation & Supply: Privately held fluid power distributor and manufacturer serving MRO and OEM customers with motion-control and custom components.
Process orders, EDI transactions and RMAs; prepare quotes; respond to customer inquiries; maintain pricing accuracy; high school diploma required; previous customer-service experience and computer proficiency preferred.
Lubrication Specialties: Family-owned manufacturer of performance chemicals and surface treatments for automotive, marine, outdoor-power, RV, sporting, and home-care markets.
High school diploma or equivalent required, with customer service or sales support experience and strong diesel engine, troubleshooting, communication, and computer skills.
CRM, computer, data entry tools, order entry systems
Lubrication Specialties: Private Ohio manufacturer of industrial additives, oils, and lubricants for diesel and gasoline engine users.
High school diploma or equivalent, customer service or sales support experience, diesel engine and lubricant knowledge, troubleshooting skills, communication ability, and computer, CRM, and data entry proficiency.
Permobil: Swedish private manufacturer of advanced wheelchairs, seating, positioning, and power-assist solutions for people with disabilities.
1+ YOEHigh school diploma/GED, 1+ year related experience, understanding of electro-mechanical devices, technical support skills, basic computer skills, English proficiency; bi-lingual a plus.
Brady CorporationNYSE: BRC: Manufacturer of complete solutions that identify and protect people, products and places.
3+ YOE3+ years product troubleshooting experience with customers, mechanical/electronic repair background, remote diagnostics, CRM/ERP experience, strong written/verbal communication, ability to work nights and weekends.
IQ Fiber: Privately funded fiber-optic internet provider serving residential and business customers with 100% fiber networks and local support.
2+ YOE2+ years customer service experience; 6+ months network/Wi-Fi troubleshooting; high school diploma; strong communication and multitasking skills; willing to overtime; passes background check.
CRM, Ticketing systems, Billing systems, Microsoft Dynamics, Microsoft Office, Scheduling systems
CricutNasdaq: CRCT: Public U.S. creativity-technology designing cutting machines, design software, accessories, and materials for DIY makers.
1+ YOE1+ year in customer service, contact center, or technical support; troubleshooting experience with Windows, macOS, iOS, and Android; 40+ WPM typing; strong English communication and de-escalation skills.
Vagaro: Cloud-based business-management platform and online marketplace for salon, spa, fitness, and wellness businesses.
2+ YOE2+ years front-line high-volume support experience; troubleshooting SaaS applications and hardware on PC/Mac/iOS/Android; strong written/verbal communication; typing >50 WPM; ability to work weekends and holidays; meet support KPIs.
AxonNASDAQ: AXON: Develops public safety technologies, devices, and cloud software.
1+ years of technical support experience with software, hardware, web solutions, or e-commerce platforms; strong troubleshooting and communication skills; Windows, mobile device, cloud solution, and Microsoft Office proficiency; CJIS background check required.
ProcoreNYSE: PCOR: Public construction management software serving owners, contractors, and other construction professionals worldwide.
1+ YOEFluent English, high school diploma/GED, 1+ year contact center or 2+ years customer support experience, technical troubleshooting, strong communication, multitasking, and ability to meet KPIs.
Smart City Networks: Private U.S. event-technology and telecommunications provider serving convention centers, trade shows, and large venues.
On-site technical customer support at events; troubleshooting network connections, assisting clients, processing requests, and inventory support. Background check and drug screen required.
Allied Universal: Global security and facility services.
High school diploma, technical call center or support experience, customer service skills, software and hardware troubleshooting, communication, analytical problem-solving, and teamwork skills.