Safelite: Automotive glass repair, replacement, and recalibration services.
1+ YOEHigh School Diploma/GED required; 1-3 years telephone operations or business administration experience; strong customer service and professional appearance; travel up to 10%.
The Red Gate Group: Provides intelligence, strategic planning, and consulting services to government.
8+ YOEActive TS/SCI clearance, minimum 8 years relevant experience (portion within last 2 years), strong customer service and communication, escalation management, liaison between users and technical teams; master's degree in related field or specified experience substitutions.
NFI Industries: A logistics and transportation providing drayage and supply chain services.
1+ YOE1-2 years customer service experience, MS Office and shipping software knowledge (UPS, Federal Express), HS diploma or equivalent, excellent communication and customer service, ability to work varying conditions and irregular hours.
American Air, Plumbing & Electric: Provides residential HVAC, plumbing, and electrical services in Florida.
Experience leading and coaching customer service teams, strong oral/written communication, telephonic skills, proficiency with customer service software, multitasking, problem solving; employment contingent on background check, drug screen, and motor vehicle report (if applicable).
Inovalon: Cloud platform for data-driven healthcare analytics and insights.
3+ YOE3+ years customer-facing experience in customer success/account management; healthcare data experience; strong communication, organization, and problem-solving skills; ability to coordinate cross-functional delivery.
Pryzm: AI-powered platform for federal procurement and government contracting.
2+ YOE2–6 years in customer success, account management, solutions consulting, operations, or customer-facing SaaS; strong written and verbal communication; systems- and metrics-oriented; willing to relocate to Boston, NYC, or Washington DC; US Person required; willing to travel periodically.
Provide friendly, accurate front-end customer service including cashiering, bagging, cart retrieval, and light lifting; must meet age and physical requirements and learn technical tasks.
Tuckernuck: Sells curated classic apparel and lifestyle products through boutiques.
3+ YOE3+ years in customer experience, insights, e‑commerce or related; experience with Gladly, Shopify or Yotpo preferred; strong analytics, reporting, and cross-functional collaboration skills; ability to manage escalations.
Floor & DecorNYSE: FND: Specialty retailer of hard surface flooring and related accessories.
1+ YOE1 year supervisory or 4 years customer service experience, high school diploma/GED, 2 years computer experience, cashiering and inventory management skills, ability to lift 25+ lbs.
Everfox: Develops cybersecurity software for government and regulated industry networks
Customer-facing role requiring experience in technical customer support, customer lifecycle management, strong communication, problem solving, and the ability to engage with technical stakeholders and drive product adoption.
Everfox: Provides cybersecurity software and cross-domain solutions for regulated industries.
Customer-facing role requiring technical customer support experience, strong communication, problem-solving, customer lifecycle management, ability to analyze data, and understanding of networking and Windows/Linux systems.
SteerBridge: Provides technology and digital transformation services for government agencies.
3+ YOE1+ MgmtBachelor's or equivalent experience; 3–5+ years customer service in banking/financial services; 1–3 years supervisory experience; CRM (Salesforce/Zendesk/Genesys) and Microsoft Office proficiency; strong communication and compliance knowledge.
Salesforce, Zendesk, Genesys, IVR, Microsoft Office
Dollar TreeNASDAQ: DLTR: Operates discount variety stores selling household and seasonal merchandise.
Part-time customer service role; previous retail or customer service experience preferred; HS diploma preferred; able to lift 30-50 lbs; strong customer service and communication skills.
Customer Service Manager, Airport Customer Experience
Baltimore, Maryland, United States
$51k-$87k/yrOnsiteFull Time
American AirlinesNASDAQ: AAL: Operates a global network of passenger and cargo flights.
2+ MgmtHigh school diploma/GED, experience leading others, airport customer service knowledge, ability to coach teams, perform under operational pressure, and pass background clearances.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Customer Service Representative / Customer Support Associate
Elkridge, Maryland, United States
$55k-$60k/yrOnsiteFull Time
Room & Board: Modern furniture and home decor retailer emphasizing American craftsmanship.
5+ YOE5+ years customer service/call center experience, strong verbal and written communication, problem-solving, Microsoft Office 365 proficiency, ability to de-escalate and adapt in fast-paced environment.
Entyre Care: Providing financial and professional support for family caregivers.
Entry-level customer success role requiring experience in administrative/customer success/sales or operations, strong communication, organization, proactive problem-solving, familiarity with customer service principles; must live within reasonable commuting distance of Arlington, VA.
Washington DC, District of Columbia, United States
$45k-$48k/yrRemoteFull Time
Great Minds: Develops and publishes high-quality K-12 instructional curriculum materials.
3+ YOE3+ years customer service experience, proficiency with Salesforce and Microsoft Office, strong communication, analytical and time-management skills, ability to resolve complex customer issues.
Salesforce, Microsoft Office, Smartsheet, Microsoft SharePoint, NetSuite
Maryland's Athletic House: Provider of custom team uniforms, apparel, and promotional merchandise.
Handling customer calls and emails, guiding order placement, keeping projects organized, strong attention to detail, teamwork; HubSpot/CRM and customer service experience preferred.
Suburban PropaneNYSE: SPH: Nationwide distributor of propane, fuel oil, and natural gas.
3+ YOE3+ years customer service experience; strong computer skills (Microsoft Office), data entry, ability to run/analyze reports, multitasking, and customer account management skills.