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101 customer implementation jobs at 66 companies in Chicago, IL

1mo
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Customer Implementation Lead – Publishing Technology
Linköping or Stockholm or Chicago or Mexico City
RemoteFull Time
Roxen
Roxen: Develops print automation software for newsrooms and media publishers.
Lead onboarding and implementation projects for publishing customers; coordinate activities; support integrations; strong English communication; willingness to travel.
CMS, Publishing systems, Workflow tools
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2w
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Implementation Manager
Chicago, Illinois, United States
$90k-$115k/yr HybridFull Time
Engine
Engine: Platform for booking and managing corporate travel and expenses.
3+ YOE3+ years in sales/account management/customer success or implementation; expertise in onboarding, driving product adoption, consultative problem-solving, and meeting customer engagement targets.
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1mo
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Implementation Specialist, Bilingual (Spanish)
Chicago or United States
RemoteFull Time
Keeper Security
Keeper Security: Provider of password management and security software solutions.
2+ YOE2+ years SaaS support/implementation experience, fluent in Spanish and English, Salesforce and Google Docs/Microsoft Office experience, strong communication, analytical and customer-facing project skills.
Salesforce, Google Docs, Microsoft Office, Monday.com, KeeperPAM®
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1mo
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Traveling Implementation Supervisor
Owensboro or Chesterfield or Overland Park or Frankfort or Texarkana or Cape Girardeau or Chicago or Grand Rapids or Somerset or New York or New York
OnsiteFull Time
Surgical Solutions
Surgical Solutions: Provides on-site surgical support and sterile processing services to hospitals.
3+ YOE3+ MgmtLead on-site hospital implementations, supervise technicians, travel nationwide, ensure safety, quality, and customer service.
SCMP, Microsoft Office, Data entry systems
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1mo
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Associate Implementation Manager
Chicago or Colorado or Florida or Georgia or Illinois or Indiana or Kentucky or Michigan or Minnesota or North Carolina or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Wisconsin
$55k-$60k/yr RemoteFull Time
Jellyvision
Jellyvision: Interactive software platform providing personalized employee benefits guidance.
1+ YOE1+ year in customer-facing implementation or project management, strong spreadsheet and project management skills, ability to learn new technologies, manage timelines, and communicate with customers and internal teams.
ALEX, Atlassian, Jira, Confluence
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5d
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Implementation Manager (Distribution)
Chicago, Illinois, United States
HybridFull Time
Augment
Augment: Building autonomous AI agents to automate logistics operations.
5+ YOE3+ Mgmt5+ years implementing B2B distribution/supply chain software, 3+ years leading customer-facing teams, strong distribution and ERP/OMS/WMS/EDI knowledge, program management and client delivery experience.
API, SQL, Postman, Langfuse, Kibana, ERP, OMS, WMS, EDI
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2w
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Strategic Implementation Consultant
United States or Alaska or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or District of Columbia or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle
$100k-$135k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
6+ YOE6+ years in senior customer success, account management, or strategic consulting (enterprise SaaS preferred); bachelor’s degree; experience with technical products and end-to-end implementations; strong communication and emotional intelligence.
Samsara platform, Tofu
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3w
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Sales Implementation Manager
Warrenville, Illinois, United States
$70k-$80k/yr OnsiteFull Time
Performance Health
Performance Health: Manufactures and distributes rehabilitation and sports medicine products.
2+ YOEBachelor's degree required; 2+ years implementation/onboarding/project management/customer success experience; strong analytical, project management, and communication skills; proficiency with Microsoft Office, Excel, PowerPoint and CRM/Salesforce.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, CRM, Salesforce
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2d
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Billing & Payments Implementation Consultant
Chicago or Milwaukee or Madison
OnsiteFull Time
ECP
ECP: Software platform for senior living and care management.
3+ YOE3+ years across accounting, billing, financial operations or software implementation; strong billing/accounting knowledge, project management, customer-facing implementation experience, bachelor’s degree or equivalent experience.
QuickBooks, Sage Intacct, NetSuite, Zoom
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1mo
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Implementation & Training Supervisor
Chicago, Illinois, United States
$55k-$70k/yr FieldFull Time
Crafty
Crafty: Manages office food and beverage programs via technology platform.
3+ YOE3+ Mgmt3+ years client/customer experience, 3+ years managing a team, F&B experience preferred, ability to lead implementations, manage a flexible field team, train employees, and drive operational improvements.
Google Suite (Sheets, Docs, Slides), Notion, Asana, Tableau, Lattice, HubSpot
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3w
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Lead Implementation Specialist, T&S
Boston or Chicago
$129k/yr HybridFull Time
Perk
Perk: Automates business travel bookings, expenses, and invoice processing.
3+ YOE3+ years customer-facing experience with at least 2 years project management; strong finance/ERP knowledge (NetSuite, Dynamics), stakeholder coordination, onboarding/implementation expertise, mentoring skills, and English proficiency. Must be within commuting distance of a hub.
NetSuite, Dynamics BC, Dynamics F&O, SSO, HRIS, SCIM, ERP, CRM
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4d
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Registry Implementation Coordinator (Customer Service, Data, Help Desk Support) - Schaumburg, IL
Schaumburg, Illinois, United States
$56k-$70k/yr HybridFull Time
American Society of Anesthesiologists
American Society of Anesthesiologists: Professional association advancing the medical practice of anesthesiology.
2+ YOE2+ years help desk or customer service experience; high school diploma required; associates degree preferred; experience with ticketing/CRM and Microsoft 365; strong communication and problem-solving skills.
Atlassian Jira, CRM, Microsoft 365, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Dynamics
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1w
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Solution and Implementation Manager
Elkhart or Brighton or Pleasant Prairie
OnsiteFull Time
Kem Krest
Kem Krest: Provides supply chain, packaging, and logistics for OEMs.
Lead complex customer program solutions and implementations, manage project scope/schedule/cost/risk, mentor junior managers, provide solution design and sales support, and perform financial analysis.
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2mo
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Technical Implementation Consultant
Chicago, Illinois, United States
RemoteFull Time
Itron
ItronNASDAQ: ITRI: Sells products and services for energy and water management.
2+ YOELead technical workstreams for enterprise SaaS deployments; configure SSO, integrations, data migrations; ensure secure, scalable, and reliable customer deployments.
SAML, OIDC, SCIM, APIs
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1mo
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Strategic Implementation Lead
Chicago or United States
HybridFull Time
Responsiv
Responsiv: AI-powered regulatory change management platform for in-house legal teams.
5+ YOEFive+ years in consulting, regulatory change, or actionable legal/compliance role at a regulated organization. Experience with financial institutions or complex compliance environments. Ability to translate regulatory requirements into customer workflows.
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1d
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Software Implementation Project Manager (55393)
Chicago, Illinois, United States
$93k-$120k/yr OnsiteFull Time
STERIS
STERISNYSE: STE: Provides infection prevention and procedural healthcare products and services.
5+ YOEBachelor's degree (or HS with equivalent experience),5+ years customer-facing project management,software implementation knowledge,PMP preferred,ability to manage multiple projects and travel 25-40% in U.S./Canada.
CRM, Microsoft Excel, Microsoft PowerPoint, Microsoft Word
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1mo
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Infrastructure Implementation Engineer (Chicago)
Chicago, Illinois, United States
$75k-$100k/yr FieldFull Time
The Redesign Group
The Redesign Group: Provides enterprise infrastructure deployment and implementation services for client environments.
2+ YOE2–5 years enterprise IT infrastructure deployment experience; hands-on rack-and-stack, cabling, storage, networking, virtualization and CLI skills; strong customer-facing communication; ability to travel ~60%.
Cisco, Arista, Juniper, Aruba, Dell, VMware, Nutanix, Hyper-V, CLI, SAN, VLAN, DNS, DHCP
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1mo
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Future Opportunities: Retirement Implementation Specialist
Denver or Phoenix or Chicago or New York City
HybridFull Time
Gusto
Gusto: Cloud-based payroll and HR software for small businesses.
Using project-management skills to set up customer 401(k) plans, streamline plan administration, drive operations, and provide a positive customer experience; willingness to engage with AI tools as assessed in interviews.
AI tools
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3mo
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Customer Success Manager
Chicago, Illinois, United States
$64k-$78k/yr OnsiteFull Time
CodeHS
CodeHS: Providing K-12 computer science curriculum and student coding platforms.
Manage school implementations, onboard customers, support teachers and administrators, travel 5-7%.
CRM, Email, Video Conferencing, Dashboard
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1w
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Customer Success Lead
Chicago or Dallas or Nashville or Minneapolis or St. Louis or Houston or Kansas City or Cleveland or San Mateo
$136k-$170k/yr RemoteFull Time
Notable
Notable: Automates administrative and clinical workflows for healthcare providers using AI.
7+ YOE7+ years in customer success/implementation/consulting within healthcare or health tech, bachelor’s or equivalent, executive presence, healthcare IT knowledge, ability to travel up to 30%.
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