4w
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Implementation Consultant
Wellesley Hills or Milwaukee or Baltimore or Hartford or Kansas City or Nashville
$54k-$81k/yr HybridFull Time
Client-facing onboarding experience in group benefits preferred; strong communication, time management, organization, and problem-solving skills; ability to collect client data, analyze submissions, and update system of record (QPS).
QPS
4w
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Implementation Consultant
Wellesley Hills or Milwaukee or Baltimore or Hartford or Kansas City or Nashville
$54k-$81k/yr HybridFull Time
Experience with group benefits or related industry preferred; strong client communication, time management, and organization; ability to support multiple time zones; familiarity updating case data in system of record (QPS).
QPS
1w
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Implementation Manager - Nurse Call
Wilmington, Delaware, United States
HybridFull Time
5+ YOE5+ years project management experience delivering customer-facing system implementations; strong leadership, budgeting, stakeholder communication, and customer relationship skills.
2mo
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Implementation Specialist
Annapolis, Maryland, United States
HybridFull Time
1+ YOE1+ years in customer relationship management; proven track record with customers; bachelor’s degree in business/IT or related field (or equivalent experience).
CRM tools, JIRA, Microsoft Office Suite, Salesforce, Certinia
1mo
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Implementation Manager, Brand Product
London or Wilmington
HybridFull Time
Customer-facing experience, strong project management knowledge, ability to coordinate cross-functional teams, excellent written and verbal English communication, and ability to influence senior stakeholders.
1w
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Director, Clinical Design & Implementation - Evinova (Remote)
Wilmington or United States
$153k-$201k/yr RemoteFull Time
Experienced leader with hands-on eCOA study and clinical trial design expertise, protocol-to-requirements translation, team management, product collaboration, and customer-facing delivery experience.
5d
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Customer Success Manager (Public Sector)
Baltimore, Maryland, United States
RemoteFull Time
3+ YOE3+ years in customer success or related customer-facing role supporting SaaS/public sector customers; experience with SaaS implementation, analytics, and stakeholder communication; willingness to travel.
API
1mo
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Customer Success Executive (York, PA)
York or Palo Alto
$220k/yr OnsiteFull Time
5+ YOEBachelor's degree required; 5+ years health‑systems experience (customer success/account/project management); experience leading onsite clinical implementations, strong relationship and project management skills, and ability to meet client credentialing (drug screen, vaccinations).
Polaris
1mo
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Customer Success Manager, Provider Data Management
Columbia or United States
$125k-$155k/yr RemoteFull Time
3+ YOE3+ years CSM or implementation experience in healthcare technology or payer settings; Bachelor's degree or equivalent experience; proficiency with Microsoft Office and technical literacy with APIs, FHIR, SFTP, JSON/CSV; must work East Coast hours and be authorized to work in the U.S.
Convergent, HL7 v2, HL7 v3, HL7 FHIR, FHIR, SFTP, JSON, CSV, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft OneNote, Microsoft SharePoint, Microsoft Teams, Jira, Confluence, Aha!, Productboard
3d
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Director, Customer Engagement & Agent Platforms
Wilmington, Delaware, United States
$150k-$165k/yr HybridFull Time
8+ YOE8+ years in operations or platform management; experience owning engagement, CRM, contact center or dialer platforms and vendors; change management and intake processes; AI and automation implementation; cross-functional leadership.
Zendesk, CRM, messaging platforms, telephony, IVR, dialer, chatbots
1mo
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Executive Director, Chase Auto Customer and Client Experience Strategy
Plano or Wilmington
OnsiteFull Time
10+ YOE10+ Mgmt10+ years leadership in consumer or commercial businesses, demonstrated CX strategy and implementation, team leadership, strong analytical and communication skills, experience leveraging AI and building business cases, BS/BA required.
AI
1mo
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Business Analytics Manager - Marketing & Customer Analytics
Pittsburgh or Philadelphia or Tysons or Cleveland or Wilmington
$100k-$204k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years in data management/governance or related field, 3+ years leadership, experience implementing governance/controls in regulated environments, strong stakeholder communication, familiarity with metadata, lineage, and data quality.
Jira, Confluence, Archer, GitHub, Co-Pilot, Python, Microsoft SharePoint
2w
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Technical Support & Returns Manager
York, Pennsylvania, United States
OnsiteFull Time
3+ YOELead technical support and returns operations, ensure regulatory compliance, implement Lean improvements, manage staff, and collaborate cross-functionally; Bachelor\u0002s degree and 3+ years customer service/technical experience required.
Microsoft Office, SAP
1mo
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Benefits Administration Client Ops Manager- (bswift)
Hunt Valley, Maryland, United States
$60k-$116k/yr RemoteFull Time
Bachelor's degree or equivalent; experience with bswift preferred; strong benefits knowledge (health, life, disability), Excel (VLOOKUP, pivot tables) proficiency, analytical and communication skills, and ability to manage 10–12 client implementations.
bswift, Microsoft Excel
1mo
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Operations Consultant – Logistics/Freight Forwarding/Customs
Miami or Cincinnati or Cedarburg or Clarksville or Boston or Seattle or Ellicott or Durham or Lawrence or Kansas City or Mooers or San Diego or Atlanta or Minneapolis or Houston
$70k-$100k/yr RemoteFull Time
2+ YOE2+ years logistics or freight forwarding experience; expertise in international freight forwarding, 3PL, warehousing, customs/compliance; project management, client implementations, mentoring; proficiency with Microsoft Office, Salesforce, and JavaScript; willingness to travel internationally.
Magaya, CargoWise, GoFreight, Descartes, Flex Cargo, Microsoft Office, Salesforce, JavaScript
3mo
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Assistant Store Leader (Assistant Manager)
Leola, Pennsylvania, United States
OnsiteFull Time
1+ YOE1+ MgmtStore supervisory experience, customer service leadership, cash and fuel transaction competency, merchandising implementation, strong communication, ability to lift up to 50 lbs, valid driver's license; high school diploma/GED preferred.
Microsoft Word, Microsoft Excel
1mo
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Client Delivery Specialist - Treasury Management
Lancaster or Bridgewater or Wyomissing or Virginia Beach or Greenville or Columbia or District of Columbia
$22-$37/hr HybridFull Time
3+ YOEHigh school diploma required; 3+ years cash management or commercial banking experience with client implementations; 1+ years customer service; proficiency with MS Office Suite and CRM systems; strong organization, communication, and project management skills.
MS Office Suite, CRM systems
4w
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Post Production Support Specialist
Berwyn or Malvern
$100k-$168k/yr HybridFull Time
3+ YOE3+ years implementing or supporting front/middle/back office investment management systems; hands-on experience with CRIMS or similar, SQL/FIX familiarity, strong customer service, communication, analytical and project coordination skills; bachelor\u0002s degree preferred in business/technical field.
Charles River Investment Management Solution (CRIMS), State Street Alpha, SQL, FIX
1d
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IT Specialist (Data Management)
Baltimore or Montgomery County or Durham
$111k-$158k/yr HybridFull Time
1+ YOEQualification at GS-13: ≥1 year experience equivalent to GS-12 designing enterprise databases, implementing ETL, developing data models, ensuring scalability/security/performance, and providing technical guidance; IT competency in attention to detail, customer service, oral communication, and problem solving.
XML
3mo
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Implementations Operations Specialist
Baltimore, Maryland, United States
$22-$27/hr OnsiteFull Time
Coordinate orders from inception to execution; strong communication; detail-oriented; customer-focused; problem solving; travel optional.
Salesforce