1w
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Enterprise Implementation Consultant
United States or Denver or Washington, D.C. or Alaska or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island
$89k-$120k/yr RemoteFull Time
4+ YOE4+ years in customer success/account management/consulting, enterprise SaaS and implementation experience, strong project management and consultative skills, bachelor's degree required, PMP preferred.
4w
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Implementation Consultant
Wellesley Hills or Milwaukee or Baltimore or Hartford or Kansas City or Nashville
$54k-$81k/yr HybridFull Time
Client-facing onboarding experience in group benefits preferred; strong communication, time management, organization, and problem-solving skills; ability to collect client data, analyze submissions, and update system of record (QPS).
QPS
4w
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Implementation Consultant
Wellesley Hills or Milwaukee or Baltimore or Hartford or Kansas City or Nashville
$54k-$81k/yr HybridFull Time
Experience with group benefits or related industry preferred; strong client communication, time management, and organization; ability to support multiple time zones; familiarity updating case data in system of record (QPS).
QPS
2mo
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Implementation Specialist
Annapolis, Maryland, United States
HybridFull Time
1+ YOE1+ years in customer relationship management; proven track record with customers; bachelor’s degree in business/IT or related field (or equivalent experience).
CRM tools, JIRA, Microsoft Office Suite, Salesforce, Certinia
3w
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Fundraising Implementation Specialist - Keela, Raisely
California or Colorado or Georgia or Florida or Idaho or Maryland or Massachusetts or Minnesota or North Carolina or Nevada or Oregon or South Carolina or Tennessee or Texas or Virginia or Washington or British Columbia or Ontario or Alberta
$58k-$65k/yr RemoteFull Time
2+ YOE2+ years in software implementation, project management, customer engagement, or fundraising operations; Excel/data manipulation; experience with fundraising tools preferred; strong communication, customer service, and organizational skills.
Keela, Raisely, Microsoft Excel, Google Suite, Slack, Salesforce
5d
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Customer Success Manager (Public Sector)
Baltimore, Maryland, United States
RemoteFull Time
3+ YOE3+ years in customer success or related customer-facing role supporting SaaS/public sector customers; experience with SaaS implementation, analytics, and stakeholder communication; willingness to travel.
API
4d
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Customer Solutions Engineer
United States or Arizona or California or Colorado or District of Columbia or Florida or Georgia or Iowa or Illinois or Massachusetts or Maryland or Michigan or Minnesota or Montana or Nebraska or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oregon or Pennsylvania or Rhode Island or Tennessee or Texas or Utah or Washington
$115k-$135k/yr RemoteFull Time
3+ YOE3+ years SaaS implementation/onboarding/solutions engineering experience, API and third-party integration proficiency, familiarity with CRM/CDP/marketing automation, strong communication and presentation skills, ability to travel ~20-25%.
APIs, CRM, CDP, marketing automation
1mo
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Customer Success Manager, Provider Data Management
Columbia or United States
$125k-$155k/yr RemoteFull Time
3+ YOE3+ years CSM or implementation experience in healthcare technology or payer settings; Bachelor's degree or equivalent experience; proficiency with Microsoft Office and technical literacy with APIs, FHIR, SFTP, JSON/CSV; must work East Coast hours and be authorized to work in the U.S.
Convergent, HL7 v2, HL7 v3, HL7 FHIR, FHIR, SFTP, JSON, CSV, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft OneNote, Microsoft SharePoint, Microsoft Teams, Jira, Confluence, Aha!, Productboard
7h
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Field CTO (US)
United States or Boston or Columbus or College Park
$155k-$200k/yr RemoteFull Time
5+ YOE5+ years in implementation consulting, data governance, or technical customer success; expertise with modern data architectures and platforms; strong executive presence and communication skills.
Databricks, Snowflake, Starburst, AWS, Azure, Google Cloud
2mo
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Support Specialist
California or Oregon or Washington or Ohio or Virginia or Texas or Maryland or Massachusetts or North Carolina or Tennessee or Colorado or Utah or Georgia or Florida
RemoteFull Time
2+ YOECustomer-facing software support role requiring strong technical aptitude, attention to detail, experience with ticket triage, data manipulation, documentation, and collaboration with product/implementation teams; 2+ years in related domain is a plus.
Notion, Zendesk
1mo
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Epic Cadence and Prelude Senior Consultant
Nashville or Dallas or Columbus or Atlanta or Cleveland or California or Colorado or District of Columbia or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington
$54k-$196k/yr HybridFull Time
5+ YOEMinimum 5 years Healthcare IT experience in an EpicCare analyst role; Epic Cadence and Epic Prelude certification; bachelor’s degree or equivalent experience; experience with Epic implementations and consulting preferred.
EpicCare, Epic Cadence, Epic Prelude, Epic Referrals & Authorizations, RTE (Real-Time Eligibility), Epic Welcome, Epic Kiosk
2w
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Director of Call Center Operations
Greenbelt, Maryland, United States
$110k-$125k/yr HybridFull Time
4+ YOE3+ MgmtExperienced call center leader with call center operations, workforce planning, performance management, process improvement, and technology implementation experience; bachelor\u0002s preferred; high school required.
CRM, EMR, CMS/PMS, AI assistants, IVA platforms, workforce management software, contact center software
1mo
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Benefits Administration Client Ops Manager- (bswift)
Hunt Valley, Maryland, United States
$60k-$116k/yr RemoteFull Time
Bachelor's degree or equivalent; experience with bswift preferred; strong benefits knowledge (health, life, disability), Excel (VLOOKUP, pivot tables) proficiency, analytical and communication skills, and ability to manage 10–12 client implementations.
bswift, Microsoft Excel
5d
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Regional Account Manager
United States or Alabama or Arkansas or Arizona or California or Florida or Georgia or Illinois or Kentucky or Massachusetts or Michigan or Maryland or Minnesota or North Carolina or New Hampshire or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Washington or Wisconsin
RemoteFull Time
5+ YOE5+ years customer-facing experience in customer success/implementation, bachelor’s degree preferred, strong DOT/FMCSA knowledge, TMS familiarity, Salesforce a plus, excellent communication and project skills.
TMW, McCleod, ICC, Salesforce
1mo
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Operations Consultant – Logistics/Freight Forwarding/Customs
Miami or Cincinnati or Cedarburg or Clarksville or Boston or Seattle or Ellicott or Durham or Lawrence or Kansas City or Mooers or San Diego or Atlanta or Minneapolis or Houston
$70k-$100k/yr RemoteFull Time
2+ YOE2+ years logistics or freight forwarding experience; expertise in international freight forwarding, 3PL, warehousing, customs/compliance; project management, client implementations, mentoring; proficiency with Microsoft Office, Salesforce, and JavaScript; willingness to travel internationally.
Magaya, CargoWise, GoFreight, Descartes, Flex Cargo, Microsoft Office, Salesforce, JavaScript
2w
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Seafood Manager-Bethesda
Bethesda, Maryland, United States
$20/hr OnsiteFull Time
Provide customer service, train and supervise seafood clerks, implement merchandising, perform cutting/wrapping/labeling, manage inventory and orders, maintain cleanliness, and work evenings/weekends/holidays as needed.
1mo
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Lead AI Solutions Delivery Engineer
United States or Washington or California or Illinois or Colorado or Massachusetts or Minnesota or Maryland or New Jersey or New York or Ohio or District of Columbia or Alaska or Hawaii or Maine or Mississippi or North Dakota or South Dakota or Vermont or West Virginia or Wyoming
$138k-$266k/yr RemoteFull Time
12+ YOEBachelor's in CS or related (or equivalent), 12+ years engineering/deployment experience, 1.5+ years implementing LLMs/GenAI, experience with Python/Java/C++, customer-facing POCs, and willingness to travel 25-50%.
Python, Java, C++, OpenAI, Microsoft CoPilot, Claude, Harvey, Legora, Docusign MCP Server, Docusign IAM Platform, Docusign Web Forms, APIs, LLMs
4d
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(Remote) Professional Services Trainer
Burnaby or Wisconsin or West Virginia or District of Columbia or Virginia or Vermont or Utah or Texas or Tennessee or South Dakota or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or North Dakota or North Carolina or New York or New Mexico or New Jersey or New Hampshire or Nevada or Nebraska or Montana or Mississippi or Minnesota or Michigan or Massachusetts or Maryland or Maine or Louisiana or Kentucky or Kansas or Iowa or Indiana or Illinois or Idaho or Georgia or Florida or Delaware or Connecticut or Colorado or California or Arkansas or Arizona or Alabama or Missouri or Wyoming or Ontario or Prince Edward Island or Nova Scotia or Newfoundland and Labrador or New Brunswick or Manitoba or Alberta or Saskatchewan
$70k-$80k/yr RemoteFull Time
Experienced software trainer for customer implementations; able to deliver virtual and onsite training, travel 25-50%, hold valid passport, proficient with Microsoft 365 apps and webinar technologies, strong presentation and stakeholder skills.
Microsoft Teams, Microsoft PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Outlook
1w
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Lean Solutions
Jessup or Maryland
$42k-$54k/yr OnsiteFull Time
Manage customer implementation projects, support regional sales, communicate timelines, and perform inventory and onsite setup. Requires valid driver's license, strong communication, Microsoft Office proficiency, ability to lift up to 75lbs, and willingness to travel extensively.
Microsoft Office Suite, Smartsheet, Fast Solutions, POS
1mo
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Client Delivery Specialist - Treasury Management
Lancaster or Bridgewater or Wyomissing or Virginia Beach or Greenville or Columbia or District of Columbia
$22-$37/hr HybridFull Time
3+ YOEHigh school diploma required; 3+ years cash management or commercial banking experience with client implementations; 1+ years customer service; proficiency with MS Office Suite and CRM systems; strong organization, communication, and project management skills.
MS Office Suite, CRM systems
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