267 customer implementation jobs at 169 companies in California
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Director, Customer Implementation
Los Angeles or New York City
$180k-$250k/yrHybridFull Time
Neara: Provides digital twin simulation software for electric utility infrastructure.
5+ YOEProven record leading complex enterprise implementations, technical credibility with engineering teams, strong problem solving, stakeholder management, and ability to travel and operate autonomously.
Haus: Provides an incrementality platform for marketing measurement and optimization.
2+ YOE2+ years in customer-facing SaaS/onboarding, SQL and Retool experience, admin tooling and data troubleshooting skills, strong communication and problem-solving, cross-functional collaboration.
New York City or Seattle or Los Angeles or Portland
RemoteFull Time
Multitude Insights: AI-powered intelligence platform for law enforcement agency collaboration.
6+ YOE6+ years in implementation, onboarding, customer operations, project management, or customer success in SaaS, gov-tech, or similar; experience managing complex, multi-stakeholder implementations; strong communication and organizational skills; remote-working capable; government/public sector or startup experience preferred.
Seattle or New York City or San Francisco or Austin or United States
$94k-$171k/yrHybridFull Time
Rippling: Unified platform managing workforce HR, IT, and finance operations
5+ YOE2+ Mgmt5+ years SaaS experience in professional services/implementation/customer success; 2+ years leading teams; strong prioritization, time management, and problem-solving; ability to coach and develop managers and drive customer adoption.
myKaarma: Cloud-based software for automotive dealership service department management.
2+ YOE2+ years in software implementation or customer onboarding; experience in automotive or SaaS preferred; strong communication; familiarity with Salesforce and Google Workspace.
Salesforce, Google Workspace, Gmail, Google Calendar, Google Sheets, Google Forms
Dealpath: Cloud platform for real estate investment and deal management.
5+ YOEBachelor's degree, 5+ years managing end-to-end SaaS implementations, experience with commercial real estate or proptech, strong Excel/Google Sheets skills, SQL/API/Salesforce familiarity a plus.
Microsoft Excel, Google Sheets, SQL, API, Salesforce
Decagon: Conversational AI platform for automated customer support.
4+ YOE4+ years in implementations, consulting, onboarding, project management, or customer-facing technical roles. Experience leading complex software or AI implementations. Technical fluency with SaaS platforms, integrations, and APIs. Strong operational skills and ability to build scalable processes. Excellent communication and organizational skills.
Canva: Online graphic design platform for creating and editing visual content.
3+ YOE3+ years implementing SaaS/enterprise software, experience with SSO/SAML and SCIM, strong project and stakeholder management, customer-focused with consultative skills.
Austin or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Idaho or Illinois or Indiana or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Mississippi or North Carolina or Nebraska or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Utah or Virginia or Washington
RemoteFull Time
Fourth: Provider of end-to-end restaurant and hospitality management software.
3+ YOE3+ years customer-facing implementation or professional services experience in SaaS; strong Excel and presentation skills; project management aptitude; fluent English; ability to manage multiple projects and drive customer adoption.
Microsoft Excel, Microsoft PowerPoint, Microsoft Teams
Invert: Bioprocess AI software for biopharma and sustainable product development.
5+ YOE5–7 years in implementation, customer success, or account management at a B2B SaaS company; bio/pharma industry experience; API and data infra familiarity; BS in STEM.
APIs, Data schemas, Historians, Bioreactor data systems, Cloud data infrastructure
Avoca: AI voice agents that automate customer calls for home services.
2+ YOE2+ years B2B startup implementation or technical customer success experience; fluency with APIs and webhooks; experience configuring prompts, workflows, and integrations; strong project management and communication skills.
New York or California or South Carolina or United States
RemoteFull Time
Unifyr: Provides partner relationship management and channel marketing automation software.
2+ YOE2+ years implementing B2B software in customer-facing roles; strong business analysis, project management, documentation skills; Salesforce integration experience; bachelor’s in business or equivalent experience; willingness to travel briefly for client sites.
Artos: AI-powered document authoring platform for life sciences R&D.
3+ YOE3+ years in medical writing/regulatory affairs or related pharma role; experience with CTD/CMC content, regulatory expectations (FDA/EMA/ICH); strong written/verbal communication; customer-facing implementation experience; familiarity with XML/JSON.
Orb: Billing infrastructure for usage-based and consumption software pricing.
4+ YOE4+ years in technical post-sales, strong API/webhook and integration knowledge, SQL proficiency, customer-facing implementation experience, ability to translate business requirements to technical architecture.
San Francisco or Denver or New York City or United States
HybridFull Time
Gusto: Cloud-based payroll and HR software for small businesses.
4+ YOE4+ years work experience with 3+ years in client-facing implementation/account management/onboarding; strong analytical and communication skills; experience with SaaS/operations/finance and retirement plans preferred; proficiency with Salesforce and Calendly.
Hopae: Provides decentralized digital identity and verification infrastructure.
7+ YOE7+ years experience (minimum), including 3+ years in Customer Success/Implementation/Technical Onboarding; technical experience with API integrations; proficiency with automation and CS tools; fluent English; based in Paris/Île-de-France preferred.
Virta Health: Reversing type 2 diabetes through virtual care and nutrition.
2+ YOE2+ years in implementations/onboarding or healthcare operations, strong multi-stakeholder project management, customer communication, technical aptitude in data exchange and eligibility workflows.