2mo
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Implementation Specialist
Annapolis, Maryland, United States
HybridFull Time
1+ YOE1+ years in customer relationship management; proven track record with customers; bachelor’s degree in business/IT or related field (or equivalent experience).
CRM tools, JIRA, Microsoft Office Suite, Salesforce, Certinia
1w
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Customer Success Manager (Public Sector)
Baltimore, Maryland, United States
RemoteFull Time
3+ YOE3+ years in customer success or related customer-facing role supporting SaaS/public sector customers; experience with SaaS implementation, analytics, and stakeholder communication; willingness to travel.
API
1mo
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Senior Manager, Customer Service (DentaQuest)
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yr HybridFull Time
8+ YOE5+ Mgmt8+ years customer service/contact center or healthcare operations experience; 5+ years people leadership; bachelor’s degree or equivalent; strong contact center, WFM, and technology implementation experience; Microsoft Office proficiency.
Microsoft Office
6d
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Field CTO (US)
United States or Boston or Columbus or College Park
$155k-$200k/yr RemoteFull Time
5+ YOE5+ years in implementation consulting, data governance, or technical customer success; expertise with modern data architectures and platforms; strong executive presence and communication skills.
Databricks, Snowflake, Starburst, AWS, Azure, Google Cloud
2d
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Front Office Manager - Hilton Baltimore Inner Harbor
Baltimore, Maryland, United States
$70k-$74k/yr OnsiteFull Time
Oversee front office operations, elevate guest service, implement revenue initiatives, train staff, and supervise front office team.
2w
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Director of Call Center Operations
Greenbelt, Maryland, United States
$110k-$125k/yr HybridFull Time
4+ YOE3+ MgmtExperienced call center leader with call center operations, workforce planning, performance management, process improvement, and technology implementation experience; bachelor\u0002s preferred; high school required.
CRM, EMR, CMS/PMS, AI assistants, IVA platforms, workforce management software, contact center software
1mo
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Field CTO (APJ)
Boston or Columbus or College Park or Australia
HybridFull Time
5+ YOE5+ years in implementation/consulting/technical advisory or related customer-facing roles; strong data governance, security, and data platform experience; executive presence; ability to translate technical concepts to business value.
Immuta, Databricks, Snowflake, AWS, Microsoft Azure, Google Cloud, Starburst