41 customer implementation jobs at 28 companies in Easton, PA
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SaaS Implementation Consultant
Millburn, New Jersey, United States
HybridFull Time
Bluecrux: Provides supply chain consulting and proprietary digital SaaS solutions.
2+ YOEBachelor's degree required; 2+ years (2–5) SaaS implementation or consulting experience; hands-on configuration, data analysis, workshop facilitation, strong communication, hybrid work in Millburn NJ, and willingness to travel domestically and internationally.
AssetWorks: Develops software for managing physical assets, fleets, and infrastructure.
3+ YOE3+ years professional experience (3-5 preferred) with 2+ years as a principal software implementer; BA/BS preferred; strong business analysis, configuration, testing, training, communication, and customer-facing skills.
Business Objects Enterprise, Business Objects Crystal Reports, Oracle, MSSQL, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, IIS, SQL
IFS: Provides enterprise software for asset-intensive and service industries.
3+ YOE3+ years implementing EAM/CMMS solutions (e.g., SAP PM, IBM Maximo, eMaint), consulting/project experience, strong maintenance and asset management domain knowledge, configuration and integration skills, customer-facing communication, and ownership of implementations.
EAM, CMMS, SAP PM, IBM Maximo, eMaint, HxGN EAM, Maintenance Connection, Ultimo
Service Specialist - Implementation Client Consultant
West Henrietta or St Petersburg or Allentown or Phoenix or Cincinnati
$22-$30/hrOnsiteFull Time
PaychexNASDAQ: PAYX: Provider of integrated payroll, HR, and benefits outsourcing solutions.
Provide customer service for Paychex products via phone/email/chat, maintain product knowledge, meet SLAs, document interactions, perform data entry, identify process improvements; payroll experience, bachelor's degree, HRIS/Salesforce familiarity preferred.
Suwanee or Hillsboro or Phoenix or Irving or Atlanta or Ashburn or Piscataway or Santa Clara or Colorado Springs
OnsiteFull Time
QTS Data Centers: Operates and provides large-scale data center colocation and infrastructure.
3+ YOEBachelor's degree or equivalent experience; 3+ years in IT, project management, service delivery, or customer relationship management; Microsoft Office proficiency; project management knowledge; data center concepts.
Treasury Management Implementation & Support Specialist
Souderton, Pennsylvania, United States
$60k-$70k/yrHybridFull Time
UnivestNASDAQ: UVSP: Provides personal banking, commercial lending, and wealth management services.
5+ YOECollege degree or five years banking experience required; customer-service focused, detail-oriented, proficient with Microsoft Office, Teams, Salesforce, and vendor platforms; strong communication and problem‑solving skills.
Clerri: A membership platform helping dental practices grow recurring revenue.
4+ YOE4+ years enterprise implementation/customer success in SaaS, experience implementing large enterprise accounts, director-level consulting, project management, Salesforce experience preferred, bachelor's degree required, authorized to work in the US.
Roquette: Manufacturer of plant-based ingredients and pharmaceutical excipients.
3+ YOEAdvanced degree in life sciences,3+ years pharma/biotech experience,strong communication,customer-facing technical expertise,ability to design studies and support commercial implementation.
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Senior Manager, Customer Service Technology Systems
Bridgewater, New Jersey, United States
$145k-$170k/yrHybridFull Time
BrotherTokyo Stock Exchange: 6448: Manufactures and sells printers, sewing machines, and office electronics.
8+ YOE8+ Mgmt8+ years leading customer service technology operations, vendor management, and multi-country implementations; Bachelor's in Business or related field; experience with CRM, telephony, IVR, chat, integrations, and analytics.
Salesforce, Oracle, Zendesk, APIs, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
Senior Manager, Customer Service Technology Systems
Bridgewater or Bartlett or Westminster or Richmond or Perris or Canada or Mexico or Brazil or Argentina or Chile or Peru
$125k-$170k/yrHybridFull Time
BrotherTokyo Stock Exchange: 6448: Manufacturer of printers, sewing machines, and industrial equipment.
8+ YOE8+ MgmtBachelor's (or equivalent) in business; 8+ years leading customer service technology operations (CRM, telephony, IVR, chat, web), multi-country experience across the Americas, vendor management, implementations, APIs/integrations, analytics, and strong leadership and communication skills.
CRM, Salesforce, Oracle, Zendesk, IVR, APIs, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Los Angeles or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yrOnsiteFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
5+ YOERequires 5+ years of management consulting focused on customer service, 3+ years with cloud and customer service platforms, 1+ year with AI, and expertise in transformation, design, or process implementation.
Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE
SAPFrankfurt Stock Exchange: SAP: Sells enterprise resource planning and business management software solutions.
3+ YOEBachelor’s in Business Administration/Accounting/Computer Science +5yrs (or Master’s +3yrs); 3 years experience in SAP Finance and Controlling modules, implementation/support, SAP NetWeaver, business process optimization; experience with cloud and on‑prem solutions; hybrid, 0% travel.
SamsoniteHong Kong Stock Exchange: 1910: Global manufacturer and retailer of luggage and travel accessories.
7+ YOEBachelor's preferred; 7+ years retail (including 5+ years as a merchandise planner or 1+ year in allocation); advanced Excel; superuser experience with an integrated planning system; assortment and price optimization experience; implementation participation; strong communication and analytical skills.
Basking Ridge or New York City or New Jersey or New York or United States
$154k-$193k/yrFieldFull Time
InfosysNYSE: INFY: Provides IT consulting, software development, and business outsourcing services.
7+ YOEBachelor's degree, 7+ years in financial services with commercial lending experience, LoanIQ implementation/integration expertise, strong analytical and documentation skills, NY/NJ based or willing to relocate, travel up to 4 days/week, must be authorized to work in the U.S.
Phenom: AI-powered talent experience platform for recruiting and retention.
3+ YOE3+ years in customer-facing deployment or implementation roles; experience driving full implementation lifecycles, organizational change management, executive communication, client facilitation, and comfort with SSO/APIs/data integrations and AI concepts; ability to travel 25%.
Multi-Color: Manufacturer of premium labels for global consumer brands.
Develop and implement quality procedures, maintain ISO/Food Safety certifications, perform investigations and root-cause analysis, and support customer quality requirements.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, FMEA, 8D, Cause & Effect (Fishbone), Pareto Chart, Design of Experiment (DOE)