88 customer implementation jobs at 49 companies in Lakeway, TX
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Implementation Manager
Austin, Texas, United States
HybridFull Time
Canva: Online graphic design platform for creating and editing visual content.
3+ YOE3+ years implementing SaaS/enterprise software, experience with SSO/SAML and SCIM, strong project and stakeholder management, customer focus, ability to work across time zones.
Seattle or New York City or San Francisco or Austin or United States
$94k-$171k/yrHybridFull Time
Rippling: Unified platform managing workforce HR, IT, and finance operations
5+ YOE2+ Mgmt5+ years SaaS experience in professional services/implementation/customer success; 2+ years leading teams; strong prioritization, time management, and problem-solving; ability to coach and develop managers and drive customer adoption.
Dealpath: Cloud platform for real estate investment and deal management.
5+ YOEBachelor's degree, 5+ years managing end-to-end SaaS implementations, experience with commercial real estate or proptech, strong Excel/Google Sheets skills, SQL/API/Salesforce familiarity a plus.
Microsoft Excel, Google Sheets, SQL, API, Salesforce
Austin or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Idaho or Illinois or Indiana or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Mississippi or North Carolina or Nebraska or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Utah or Virginia or Washington
RemoteFull Time
Fourth: Provider of end-to-end restaurant and hospitality management software.
3+ YOE3+ years customer-facing implementation or professional services experience in SaaS; strong Excel and presentation skills; project management aptitude; fluent English; ability to manage multiple projects and drive customer adoption.
Microsoft Excel, Microsoft PowerPoint, Microsoft Teams
LCPtracker: Provides cloud-based labor compliance and certified payroll software for construction.
Customer service/software implementation experience required; Microsoft 365 competence required; Salesforce and LCPtracker experience preferred; college degree preferred; strong communication, time management, and technical skills.
Esper: Centralized platform for government policy management and regulatory operations.
2+ YOE2+ years in software implementation or professional services, experience configuring workflow SaaS, strong Microsoft Excel skills, data modeling and configuration experience, client-facing communication with government customers.
AlertMedia: Provides emergency communication and threat intelligence software for organizations.
3+ YOE3+ years in strategic customer-facing roles, 2+ years leading SaaS implementations, strong project management, stakeholder management, Excel proficiency, experience with Salesforce/Gainsight/monday.com, and ability to work cross-functionally.
Microsoft Excel, Salesforce, Gainsight, monday.com
Stampli: AI-powered accounts payable and financial operations automation platform.
3+ YOE3–5 years in post-sales implementation or professional services for B2B SaaS; experience owning end-to-end implementations; hands-on ERP experience (NetSuite, Sage), strong project management, communication, and consultative skills.
Code and TheoryNASDAQ: STGW: Design and technology agency building digital products and platforms.
Proven experience leading technical implementations or professional services for software/platform products, strong cloud/integrations/API fluency, people leadership, customer-facing communication, and experience with AI-enabled development and multi-step AI workflows.
United States or Alaska or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or District of Columbia or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle
$100k-$135k/yrRemoteFull Time
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
6+ YOE6+ years in senior customer success, account management, or strategic consulting (enterprise SaaS preferred); bachelor’s degree; experience with technical products and end-to-end implementations; strong communication and emotional intelligence.
ShipperHQ: Provides shipping rate management and checkout optimization software for e-commerce.
2+ YOE2+ years customer-facing SaaS experience, familiarity with e-commerce platforms and CRM systems, project management experience preferred, strong communication and technical troubleshooting skills.
University of Texas at Austin: Provides public higher education and conducts academic research.
3+ YOEBachelor's in English/Rhetoric/education or related, 3+ years teaching experience, understanding of HS teaching and learning, exceptional customer service, experience with instructor support and professional development.
Canvas Learning Management System (LMS), Smartsheet
Meltwater: Global media intelligence and social analytics platform for businesses.
1+ YOEBachelor's degree required, 1+ year client-facing experience (software support preferred), strong communication, presentation, problem-solving, Boolean query experience, customer-centric mindset, English fluency, legal right to work in country of hire.
Wander: Revolutionizes short-term rental experiences with curated smart homes and an intuitive booking platform.
Own onboarding pipeline end-to-end, triage integration and asset blockers, assign builds, communicate with customers, partner with engineering to automate workflows; strong project management and attention to detail required.
Warsaw or Los Angeles or Austin or New York City or San Francisco or London or Manila
zł144k-zł172k/yrHybridFull Time
CreatorIQ: Software for managing and measuring enterprise influencer marketing campaigns.
1+ YOE1+ years in customer enablement, training, implementation, or CS in SaaS; experience delivering live customer training; strong written communication and documentation skills; organized and execution-focused; familiarity with LMS and knowledge base platforms is a plus.
Outpost: Operating a national network of tech-enabled truck terminals.
5+ YOE5+ years in customer success/implementation/operations with logistics or yard operations experience; strong discovery, operational data literacy, and ability to run hypercare; willingness to travel 30–40%.
Findhelp: Building digital infrastructure for connecting people to social services.
2+ YOEBS/BA preferred, 2+ years in account management/customer success/project management, strong communication and problem-solving, experience with SaaS applications and customer implementations.
Optimizely: Provides a SaaS platform for digital marketing and experimentation.
Experience in customer success, onboarding, or implementation (SaaS/MarTech preferred); solid applied AI understanding; workshop facilitation and presentation skills; ability to drive AI adoption and deliver onboarding programs.
New York City or Los Angeles or San Francisco or Austin or Buenos Aires or São Paulo or London or Berlin or Barcelona or Tel Aviv or Bangalore or Beijing or Seoul or Spain or Europe
RemoteFull Time
Singular: Marketing measurement platform for unified analytics and attribution.
3+ YOE3+ years in SaaS client services/customer success/account management; experience leading technical implementations; strong knowledge of mobile marketing/ad tech; excellent communication and presentation skills; Bachelor’s in Business or Marketing.
DealHub: Agentic quote-to-revenue and CPQ platform for sales teams.
5+ YOE5+ years CSM experience in SaaS, proven onboarding/implementation expertise, strong CRM knowledge (Salesforce, Microsoft Dynamics, HubSpot), CPQ experience advantageous, excellent communication and native-level English.