2mo
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Manager, Implementation (Global Payroll)
Seattle or New York City or San Francisco or Austin or United States
$94k-$171k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years SaaS experience in professional services/implementation/customer success; 2+ years leading teams; strong prioritization, time management, and problem-solving; ability to coach and develop managers and drive customer adoption.
Slack, Microsoft 365
1w
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Senior Implementation Manager
San Francisco or New York City or Austin
HybridFull Time
5+ YOEBachelor's degree, 5+ years managing end-to-end SaaS implementations, experience with commercial real estate or proptech, strong Excel/Google Sheets skills, SQL/API/Salesforce familiarity a plus.
Microsoft Excel, Google Sheets, SQL, API, Salesforce
3d
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Implementation Analyst
Austin, Texas, United States
HybridFull Time
2+ YOE2+ years in software implementation or professional services, experience configuring workflow SaaS, strong Microsoft Excel skills, data modeling and configuration experience, client-facing communication with government customers.
Microsoft Excel, Teamwork, ETL
2w
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Implementation Manager
Austin, Texas, United States
HybridFull Time
3+ YOE3+ years in strategic customer-facing roles, 2+ years leading SaaS implementations, strong project management, stakeholder management, Excel proficiency, experience with Salesforce/Gainsight/monday.com, and ability to work cross-functionally.
Microsoft Excel, Salesforce, Gainsight, monday.com
1mo
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Customer Success Manager/Implementation Consultant
Austin or Nashville
HybridFull Time
3+ YOE3–5 years in post-sales implementation or professional services for B2B SaaS; experience owning end-to-end implementations; hands-on ERP experience (NetSuite, Sage), strong project management, communication, and consultative skills.
NetSuite, Sage, Stampli, ChatGPT Enterprise, ERP, P2P
3w
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Director, Implementation (US)
Austin or New York City or San Francisco
$150k-$225k/yr HybridFull Time
Proven experience leading technical implementations or professional services for software/platform products, strong cloud/integrations/API fluency, people leadership, customer-facing communication, and experience with AI-enabled development and multi-step AI workflows.
The Machine, Figma, Slack, Microsoft Teams, Adobe
2w
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Strategic Implementation Consultant
United States or Alaska or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or District of Columbia or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle
$100k-$135k/yr RemoteFull Time
6+ YOE6+ years in senior customer success, account management, or strategic consulting (enterprise SaaS preferred); bachelor’s degree; experience with technical products and end-to-end implementations; strong communication and emotional intelligence.
Samsara platform, Tofu
4w
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Implementation Coordinator – Economics
Austin, Texas, United States
$60k/yr HybridFull Time
5+ YOEBachelor's degree in Economics/education or equivalent, 5+ years teaching experience, understanding of high school teaching and learning, exceptional customer service, ability to travel up to 5% in Texas.
Canvas, Smartsheet
3w
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Implementation Manager - Level II
Austin, Texas, United States
$67k-$70k/yr HybridFull Time
1+ YOEBachelor's degree required, 1+ year client-facing experience (software support preferred), strong communication, presentation, problem-solving, Boolean query experience, customer-centric mindset, English fluency, legal right to work in country of hire.
Meltwater, CalmApp
1d
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Retirement Plan Services Implementation Manager
Austin or Richfield
$78k-$100k/yr OnsiteFull Time
5+ YOE5+ years in financial services/recordkeeping, bachelor\u0002s or equiv, strong Excel and Microsoft Office skills, plan administration and retirement operations experience, strong communication and problem-solving.
Microsoft Excel, Microsoft Office
1mo
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Customer Enablement Specialist
Warsaw or Los Angeles or Austin or New York City or San Francisco or London or Manila
zł144k-zł172k/yr HybridFull Time
1+ YOE1+ years in customer enablement, training, implementation, or CS in SaaS; experience delivering live customer training; strong written communication and documentation skills; organized and execution-focused; familiarity with LMS and knowledge base platforms is a plus.
CreatorIQ, LMS, Meta, Snapchat, TikTok, YouTube, LinkedIn, Instagram
2mo
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Customer Success Manager - SchoolCare
Austin or Madison
OnsiteFull Time
2+ YOEBS/BA preferred, 2+ years in account management/customer success/project management, strong communication and problem-solving, experience with SaaS applications and customer implementations.
3w
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AI Customer Strategist
Austin or Nashua or Minneapolis
OnsiteFull Time
Experience in customer success, onboarding, or implementation (SaaS/MarTech preferred); solid applied AI understanding; workshop facilitation and presentation skills; ability to drive AI adoption and deliver onboarding programs.
Optimizely AI
1mo
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Customer Success Manager (EMEA)
New York City or Los Angeles or San Francisco or Austin or Buenos Aires or São Paulo or London or Berlin or Barcelona or Tel Aviv or Bangalore or Beijing or Seoul or Spain or Europe
RemoteFull Time
3+ YOE3+ years in SaaS client services/customer success/account management; experience leading technical implementations; strong knowledge of mobile marketing/ad tech; excellent communication and presentation skills; Bachelor’s in Business or Marketing.
ChatGPT, Claude, Gemini
1mo
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Customer Success Manager
Austin or Israel
RemoteFull Time
5+ YOE5+ years CSM experience in SaaS, proven onboarding/implementation expertise, strong CRM knowledge (Salesforce, Microsoft Dynamics, HubSpot), CPQ experience advantageous, excellent communication and native-level English.
Salesforce, Microsoft Dynamics, HubSpot, CPQ
4w
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Senior Customer Success Manager - Moveworks
Austin or San Diego or United States or Canada or North America
$102k-$159k/yr OnsiteFull Time
5+ YOE5+ years in account management/implementation/sales in software/SaaS, experience with enterprise deployments, strong communication and problem-solving, Bachelor's degree, willing to travel 10-25%.
ServiceNow, LLMs
1mo
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Senior Customer Success Manager, Sales Planning
Austin or Raleigh or Canada
$115k-$150k/yr RemoteFull Time
7+ YOE7+ years in B2B SaaS with hands-on Sales Planning/RevOps and implementation ownership; methodology-building, technical fluency with data and integrations, and strong executive communication.
Salesforce, ChurnZero, Anaplan, Pigment, Workday Planning, Xactly, Varicent, CaptivateIQ
3d
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Customer Onboarding Consultant, Enterprise
Chesterbrook or Wayne or Austin or United States
$90k/yr HybridFull Time
4+ YOE4+ years enterprise implementation/customer success in SaaS, experience implementing large enterprise accounts, director-level consulting, project management, Salesforce experience preferred, bachelor's degree required, authorized to work in the US.
Salesforce
1w
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Customer Data Engineer
San Francisco or Austin
HybridFull Time
4+ YOE4+ years in data/analytics engineering or technical consulting; advanced SQL, Python, dbt experience; cloud data infrastructure and Git familiarity; customer-facing implementation experience.
Databricks, dbt, Dagster, AWS, Claude Code, SQL, Python, Git
1mo
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Customer Experience Manager
Austin, Texas, United States
OnsiteFull Time
3+ YOE3+ years in customer success/account management or sales, 2+ years industry experience preferred, Bachelor's degree or professional qualification, strong SaaS retention and value-selling skills, networking knowledge, project management and cloud implementation experience; French or German preferred.
LLMs, CRM