16 customer implementation manager jobs at 10 companies in Colton, CA
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AI Implementation Specialist
San Diego or Orange County
$85k-$95k/yrHybridFull Time
Bird Rock Systems: Providing managed IT, cybersecurity, and cloud infrastructure solutions.
1+ YOECustomer-facing AI implementation: data preparation, validation, deployment support, training, and adoption. Preferred 1–2 years technical/customer-facing experience and familiarity with business applications and automation tools.
Allstate Floral: Wholesaler of artificial flowers and home decor accessories.
3+ YOE3+ MgmtManage customer care team, supervise service operations, implement quality initiatives, 3+ years managing a team of 6+, Associate degree required (Bachelor's preferred), MS Office/Excel/Outlook proficiency.
Microsoft Office, Microsoft Excel, Microsoft Outlook
Hippocratic AI: Develops safety-focused generative AI for autonomous clinical healthcare conversations.
10+ YOE7+ MgmtBachelor's degree; 10+ years in healthcare with 7+ years in customer-facing leadership; experience managing senior teams, enterprise implementations, change leadership, and driving revenue/NRR across health systems.
Senior Manager, Customer Service Technology Systems
Bridgewater or Bartlett or Westminster or Richmond or Perris or Canada or Mexico or Brazil or Argentina or Chile or Peru
$125k-$170k/yrHybridFull Time
BrotherTokyo Stock Exchange: 6448: Manufacturer of printers, sewing machines, and industrial equipment.
8+ YOE8+ MgmtBachelor's (or equivalent) in business; 8+ years leading customer service technology operations (CRM, telephony, IVR, chat, web), multi-country experience across the Americas, vendor management, implementations, APIs/integrations, analytics, and strong leadership and communication skills.
CRM, Salesforce, Oracle, Zendesk, IVR, APIs, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
AlconNYSE: ALC: Manufactures ophthalmic surgical equipment and vision care products.
5+ YOE5+ years relevant implementation/project experience; Bachelor's degree or equivalent; strong project implementation, customer-facing, and communication skills; experience with SaaS and healthcare environments preferred.
HiltonNYSE: HLT: Global hospitality providing hotel accommodation and lodging services.
Oversee front desk operations, drive guest satisfaction, implement revenue initiatives, train staff, and supervise front office team to maintain service standards.
GaldermaSIX Swiss Exchange: GALD: Provides dermatological products for skin health and aesthetics.
2+ YOEBachelor's degree required, 2+ years combined sales and customer service, strategic consultative sales and buy-and-bill experience, ability to implement sales plans and track lead generation.
Applied Business Software: Provides loan origination and servicing software for private lenders.
12+ YOE3+ Mgmt12+ years leading customer-facing post-sales or operations; 3+ years at VP level; experience running two or more of: support, professional services, customer success, onboarding/implementation, technical account management.
Irvine or Los Angeles or San Francisco or Denver or Washington or Tampa or Atlanta or Chicago or Boston or St Louis or Short Hills or New York City or Philadelphia or Austin or Dallas or Houston or Seattle
$94k-$203k/yrOnsiteFull Time
KPMG: Global professional services network providing audit, tax, and advisory.
3+ YOE3+ years managing enterprise systems including ServiceNow with focus on ITSM/ITOM/IRM, ServiceNow implementation experience, ServiceNow CSA certification, JavaScript customization skills, bachelor’s degree or equivalent, authorized to work in the U.S.
Circulation Services Supervisor for the Buena Park Library District
Buena Park, California, United States
$68k-$87k/yrOnsiteFull Time
Pajaro Regional Flood Management Agency: Manages flood risk and maintains levees for the Pajaro River.
3+ YOE1+ MgmtSupervise circulation staff, oversee customer service and cash handling, prepare reports, implement procedures, and obtain Passport Acceptance Agent training within 3 months.
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
8+ YOEDeep expertise in AI/ML security, cloud architecture, and securing AI workloads; 8+ years technology domain experience; 3+ years design/implementation experience; experience influencing product roadmaps and engaging enterprise customers.
Amazon Bedrock, SageMaker, Q, AWS Security services