1w
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Implementation Manager
Addison, Texas, United States
HybridFull Time
4+ YOE4+ years in customer onboarding/customer success/account management (SaaS preferred); excellent verbal and written communication; bachelor’s degree; experience with Catalyst a plus.
Catalyst
3d
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Implementation Specialist
Dallas, Texas, United States
OnsiteFull Time
1+ YOE1+ years customer onboarding/implementation experience in SaaS, project management, strong communication, problem-solving, and comfort with technology.
1w
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Strategic Implementation Consultant
United States or Alaska or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or District of Columbia or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle
$100k-$135k/yr RemoteFull Time
6+ YOE6+ years in senior customer success, account management, or strategic consulting (enterprise SaaS preferred); bachelor’s degree; experience with technical products and end-to-end implementations; strong communication and emotional intelligence.
Samsara platform, Tofu
1w
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Implementation Consultant
United States or Tysons Corner or Dallas or Canada
RemoteFull Time
7+ YOE7+ years project or customer management (or 3+ years Cvent), bachelor’s or equivalent, PMP preferred, AI and prompt experience, proficiency with Smartsheet, Excel, Word, PowerPoint, Draw.io, travel up to 10%, must be authorized to work in hiring country.
Glean, Smartsheet, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Draw.io
1mo
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Senior Manager, Implementation Project Manager - Wealth Client Experience
Smithfield or Westlake
OnsiteFull Time
5+ YOESeries 7 required; Bachelor's in business or finance (advanced degree preferred); 5+ years financial services experience; familiarity with trust accounting systems, Fidelity platforms (FBSI, XTRAC), Excel, strong project management and client relationship skills.
Trust Accounting Systems, Fidelity brokerage platform, FBSI, XTRAC, Microsoft Excel
1w
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Customer Onboarding Manager
Vancouver or Plano
$88k-$110k/yr HybridFull Time
4+ YOE4+ years implementing SaaS applications or customer success/project management; bachelor's or equivalent; strong project management, communication, and problem-solving skills; ERP and web integration experience a plus.
NetSuite, QuickBooks, Intacct, HTML, CSS, JavaScript, API
2w
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Senior Customer Success Manager
Barcelona or New York City or San Francisco or Dallas or Europe
€93k-€101k/yr OnsiteFull Time
5+ YOE5+ years SaaS customer success experience managing enterprise accounts; fluent Spanish and English; Bachelor’s degree; experience with complex implementations, data literacy, project management; proficiency with Gainsight, Salesforce, Claude; regional travel.
Gainsight, Salesforce, Claude
3d
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
3d
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Customer Solutions Manager, Prototyping & Customer Engineering
Boston or Seattle or New York or Chicago or Dallas
$154k-$208k/yr OnsiteFull Time
6+ YOEBachelor's in STEM/business or equivalent; 6+ years leading large-scale technical programs and customer-facing engagements; experience with cloud implementations; PMP/Scrum/SAFe preferred; ~25% domestic travel.
1mo
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Director Customer Experience & Strategy
Stoughton or McClellan Park or Fallon or Massillon or Cincinnati or Elko or Auburn or Tacoma or Olympia or Tucson or Truckee or Phoenix or Albert Lea or Denver or Alamosa or Riverside or Virginia Beach or Euless or Monroe or Saint Paul or Pueblo or Kansas City or Richmond
$90k-$120k/yr OnsiteFull Time
10+ YOEBachelor's required (advanced degree preferred). 10+ years in customer experience, operations, or service delivery leadership with experience managing managers, strong analytical and process-improvement skills, and project/system implementation experience.
1mo
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Director, Customer Solutions Center
Carrollton, Texas, United States
HybridFull Time
5+ YOELead a Customer Solutions Center, manage customer success and account teams, oversee service and implementation, use ERP/CRM systems, analyze customer data, and drive revenue; 5+ years related experience preferred, bachelor's degree preferred.
ERP, telephony solutions, Salesforce, CRM, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Power BI, Deal Manager
1mo
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Customer Care Supervisor, PSA
Plano, Texas, United States
$68k-$79k/yr OnsiteFull Time
6+ YOE2+ Mgmt6+ years customer service experience with 2+ years supervising a customer service or call center team; proven process improvement and SOP implementation skills; strong communication, conflict resolution, and data-driven mindset; Salesforce experience preferred.
Salesforce
2w
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OEM Customer Success Specialist - Onsite in Plano, TX
Plano, Texas, United States
HybridFull Time
3+ YOEBachelor's in Business (or equivalent experience), 3+ years customer success/account management with enterprise clients, strong communication and relationship-building, program implementation experience, and willingness to travel up to 25%.
2w
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VP of Customer Support and Implementations
Washington or Raleigh or Durham or Chapel Hill or Denver or Colorado Springs or Dallas or Fort Worth
$240k-$280k/yr RemoteFull Time
12+ YOE7+ Mgmt12+ years in technical customer support/professional services with 7+ years managing managers; DoD Top Secret/SCI eligible clearance ability; experience with Kubernetes, government cloud, SLAs, and data-driven operations.
Kubernetes, AWS GovCloud, Azure Government, GCP, Jira, GitLab, PagerDuty, GitOps
2d
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Manager I, Digital Project Management
Fort Worth or Lake Forest
$123k-$160k/yr OnsiteFull Time
5+ YOE5+ years relevant implementation/project experience; Bachelor's degree or equivalent; strong project implementation, customer-facing, and communication skills; experience with SaaS and healthcare environments preferred.
AVS
1w
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Digital Project Manager
Dallas or United States
$70k-$80k/yr RemoteFull Time
3+ YOE3+ years project/implementation experience; bachelor's degree or equivalent preferred; strong customer communication, cross-functional coordination, and organizational skills; familiarity with website, SEO, and digital marketing best practices.
Taskray, Asana, Salesforce, WordPress, Wix, Shopify, GA4, Zoom
1mo
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Executive Director, Chase Auto Customer and Client Experience Strategy
Plano or Wilmington
OnsiteFull Time
10+ YOE10+ Mgmt10+ years leadership in consumer or commercial businesses, demonstrated CX strategy and implementation, team leadership, strong analytical and communication skills, experience leveraging AI and building business cases, BS/BA required.
AI
2w
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Technical Account Manager, Google Cloud Consulting
Atlanta or Austin or Chicago or Addison
$114k-$164k/yr OnsiteFull Time
5+ YOEBachelor's in CS/Engineering or equivalent, 5+ years customer-facing experience driving technical implementations, experience supporting cloud operations, EMR not mentioned, strong communication and problem-solving skills.
Google Cloud
1mo
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Business Deposits & Customer Strategy Executive
Charlotte or Irving or Phoenix or Minneapolis
$250k-$420k/yr OnsiteFull Time
10+ YOE6+ Mgmt10+ years in business execution, implementation, or strategic planning; 6+ years management; deep experience in business banking, deposits strategy, product design, go-to-market, data & analytics, financial analysis, and leadership.
1mo
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Manager - IP Implementations & Remote Deposit Services
Plano, Texas, United States
OnsiteFull Time
5+ YOE HS diploma; 5-10 years credit union or banking experience; strong leadership; proficient in MS Office; project management; customer service excellence; multitasking; self-motivated.
Microsoft Office
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