9 customer implementation manager jobs at 6 companies in Hemet, CA
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Implementation Specialist II
Vista, California, United States
$72k/yrOnsiteFull Time
Green Leaf Payroll & Business Solutions: Provider of outsourced payroll, HR, and benefits administration services.
4+ YOEAssociate degree or equivalent, 4+ years office experience, payroll implementation experience (Kronos preferred), advanced Microsoft Excel/Word skills, strong communication, organization, and customer service abilities.
Senior Manager, Customer Service Technology Systems
Bridgewater or Bartlett or Westminster or Richmond or Perris or Canada or Mexico or Brazil or Argentina or Chile or Peru
$125k-$170k/yrHybridFull Time
BrotherTokyo Stock Exchange: 6448: Manufacturer of printers, sewing machines, and industrial equipment.
8+ YOE8+ MgmtBachelor's (or equivalent) in business; 8+ years leading customer service technology operations (CRM, telephony, IVR, chat, web), multi-country experience across the Americas, vendor management, implementations, APIs/integrations, analytics, and strong leadership and communication skills.
CRM, Salesforce, Oracle, Zendesk, IVR, APIs, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
AlconNYSE: ALC: Manufactures ophthalmic surgical equipment and vision care products.
5+ YOE5+ years relevant implementation/project experience; Bachelor's degree or equivalent; strong project implementation, customer-facing, and communication skills; experience with SaaS and healthcare environments preferred.
GaldermaSIX Swiss Exchange: GALD: Provides dermatological products for skin health and aesthetics.
2+ YOEBachelor's degree required, 2+ years combined sales and customer service, strategic consultative sales and buy-and-bill experience, ability to implement sales plans and track lead generation.
Raken: Mobile platform for construction field reporting and project management.
2+ YOE2+ years in SaaS onboarding/implementation or customer-facing roles, strong Excel macro skills, excellent written/verbal communication, presentation and training ability, organized, able to manage multiple projects; Spanish fluency a plus.