1w
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Implementation Manager
Austin, Texas, United States
HybridFull Time
3+ YOE3+ years in strategic customer-facing roles, 2+ years leading SaaS implementations, strong project management, stakeholder management, Excel proficiency, experience with Salesforce/Gainsight/monday.com, and ability to work cross-functionally.
Microsoft Excel, Salesforce, Gainsight, monday.com
3d
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Implementation Manager
Austin or New York City or San Francisco
HybridFull Time
3+ YOEBachelor's degree,3+ years implementation/customer success/project management/technical consulting or financial analysis,proficiency with Microsoft Excel and Google Sheets,strong communication,attention to detail and problem-solving.
Microsoft Excel, Google Sheets, SQL, Salesforce
1mo
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Implementation Manager, SMB
Austin, Texas, United States
OnsiteFull Time
3+ YOE3+ years implementation/onboarding or project management experience (SaaS preferred). Strong project management, communication, and cross-functional collaboration skills; customer-facing and able to manage multiple implementations.
1w
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Manager, Implementation (IT)
Seattle or Austin or San Francisco or New York City
$100k-$158k/yr HybridFull Time
5+ YOE2+ Mgmt2+ years managing customer-facing implementation teams,5+ years overall in software implementation/onboarding,strong knowledge of MDM,identity provisioning (SSO,SAML/OIDC),Zero Touch deployment,Endpoint Lifecycle Management; experience with Google Workspace, Azure AD, Okta.
MDM, SSO, SAML/OIDC, Zero Touch deployment, Endpoint Lifecycle Management, Google Workspace, Azure AD, Okta
1mo
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Customer Success Manager/Implementation Consultant
Nashville or Austin
HybridFull Time
3+ YOE3+ years in customer-facing B2B SaaS/post-sales implementation roles; experience owning complex implementations, ERP/P2P consulting (NetSuite, Sage), strong project management, communication, and consultative skills.
NetSuite, Sage, Stampli, ChatGPT Enterprise, ERP, P2P
2w
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Implementation Manager - Level II
Austin, Texas, United States
$67k-$70k/yr HybridFull Time
1+ YOEBachelor's degree required, 1+ year client-facing experience (software support preferred), strong communication, presentation, problem-solving, Boolean query experience, customer-centric mindset, English fluency, legal right to work in country of hire.
Meltwater, CalmApp
2w
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Director, Implementation (US)
Austin or New York City or San Francisco
$150k-$225k/yr HybridFull Time
Proven experience leading technical implementations or professional services for software/platform products, strong cloud/integrations/API fluency, people leadership, customer-facing communication, and experience with AI-enabled development and multi-step AI workflows.
The Machine, Figma, Slack, Microsoft Teams, Adobe
1w
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Strategic Implementation Consultant
United States or Alaska or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or District of Columbia or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle
$100k-$135k/yr RemoteFull Time
6+ YOE6+ years in senior customer success, account management, or strategic consulting (enterprise SaaS preferred); bachelor’s degree; experience with technical products and end-to-end implementations; strong communication and emotional intelligence.
Samsara platform, Tofu
6d
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Implementation Specialist
New Braunfels, Texas, United States
$23-$25/hr OnsiteFull Time
Customer service/software implementation experience required; Microsoft 365 competence required; Salesforce and LCPtracker experience preferred; college degree preferred; strong communication, time management, and technical skills.
Microsoft 365, Salesforce, LCPtracker
2mo
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Customer Success Manager - SchoolCare
Austin or Madison
OnsiteFull Time
2+ YOEBS/BA preferred, 2+ years in account management/customer success/project management, strong communication and problem-solving, experience with SaaS applications and customer implementations.
3w
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Director, Customer Journey Activation Product Manager
Austin, Texas, United States
$173k-$277k/yr HybridFull Time
12+ YOESenior product leader with 12+ years experience (or equivalent with advanced degree/PhD); 8+ years in product/operations for post-sales journeys; experience with onboarding/implementation/activation and enterprise platforms (CRM, workflow, case management, analytics).
CRM, workflow, case management, customer success, implementation, analytics tools
1mo
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Customer Success Manager (EMEA)
New York City or Los Angeles or San Francisco or Austin or Buenos Aires or São Paulo or London or Berlin or Barcelona or Tel Aviv or Bangalore or Beijing or Seoul or Spain or Europe
RemoteFull Time
3+ YOE3+ years in SaaS client services/customer success/account management; experience leading technical implementations; strong knowledge of mobile marketing/ad tech; excellent communication and presentation skills; Bachelor’s in Business or Marketing.
ChatGPT, Claude, Gemini
1mo
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Customer Success Manager
Austin or Israel
RemoteFull Time
5+ YOE5+ years CSM experience in SaaS, proven onboarding/implementation expertise, strong CRM knowledge (Salesforce, Microsoft Dynamics, HubSpot), CPQ experience advantageous, excellent communication and native-level English.
Salesforce, Microsoft Dynamics, HubSpot, CPQ
3w
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Senior Customer Success Manager - Moveworks
Austin or San Diego or United States or Canada or North America
$102k-$159k/yr OnsiteFull Time
5+ YOE5+ years in account management/implementation/sales in software/SaaS, experience with enterprise deployments, strong communication and problem-solving, Bachelor's degree, willing to travel 10-25%.
ServiceNow, LLMs
5d
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
1mo
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Customer Experience Manager
Austin, Texas, United States
OnsiteFull Time
3+ YOE3+ years in customer success/account management or sales, 2+ years industry experience preferred, Bachelor's degree or professional qualification, strong SaaS retention and value-selling skills, networking knowledge, project management and cloud implementation experience; French or German preferred.
LLMs, CRM
2w
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Onboarding Manager, Customer Success
Paris or London or New York City or Toronto or San Francisco or Austin
HybridFull Time
4+ YOE4+ years in onboarding/customer success/project coordination/training/implementation in SaaS; strong customer communication, program management, cohort management, and data-driven risk escalation skills.
Pigment, Pigment Academy
1mo
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Senior Customer Success Manager, Sales Planning
Austin or Raleigh or Canada
$115k-$150k/yr RemoteFull Time
7+ YOE7+ years in B2B SaaS with hands-on Sales Planning/RevOps and implementation ownership; methodology-building, technical fluency with data and integrations, and strong executive communication.
Salesforce, ChurnZero, Anaplan, Pigment, Workday Planning, Xactly, Varicent, CaptivateIQ
3d
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Technical Project Manager, Strategic Customer Implementations
Boston or Austin or San Francisco or New York City
$145k-$175k/yr RemoteFull Time
Own end-to-end execution of strategic customer pilots, understand platform integrations and APIs, debug integrations, run tests and readiness reviews, translate customer requirements to engineering, and maintain trackers (Linear, ClickUp, Notion).
Linear, ClickUp, Notion
2w
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Technical Solutions Manager
Austin, Texas, United States
HybridFull Time
Experienced post-sales/implementation professional with strong technical knowledge of REST APIs, SSO/Entra ID, SCIM, Intune/GPO and proven success delivering technical customer implementations and enablement.
REST APIs, Entra ID (Azure), SCIM, Intune, GPO, browser extension
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