19 customer implementation manager jobs at 11 companies in Lawrence, IN
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Customer Success Manager
Indianapolis or United States
HybridFull Time
PAXAFE: AI-powered decision support platform for cold chain logistics management.
6+ YOE6–15 years in project management, customer success, or implementations; technical fluency with APIs/JSON; experience with enterprise/regulatory customers; strong project management and communication skills.
PAXAFE: AI-powered decision support platform for cold chain logistics management.
6+ YOE6+ years in project management/customer success or implementations in SaaS, pharma, or supply chain; technical fluency with APIs/JSON and Postman; strong PM skills, stakeholder management, and experience with regulated environments.
Entegrata: Provides an Azure-based data lakehouse platform for law firms.
3+ YOE3+ years implementing enterprise SaaS/PaaS solutions, project management, customer onboarding and technical data integrations, strong communication and consultative skills, working fluency with data and cloud concepts (Azure).
Airwave: AI-powered field intelligence platform for industrial operations.
Experience in customer-facing implementation/CS/solutions roles for field-service or industrial customers; AI-forward mindset; comfortable presenting to senior operators; rapid product learning and delivering outcomes in messy environments.
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
ClinisysNYSE: ROP: Global provider of diagnostic informatics software for laboratories.
7+ YOE7+ years in professional services/implementation or delivery leadership; experience scaling enterprise services delivery, global/offshore delivery, capacity modeling, margin management, AI and automation enablement; Bachelor's degree or equivalent.
The Ghoman Group: Operates and develops hotels, restaurants, and hospitality properties.
Bachelor's degree in business or related field required; experience planning and implementing sales strategies, customer relationship management, leading a sales team, and strong written/verbal communication and customer service skills.
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
2+ YOESupervise on-site lab services teams, manage operations and compliance, hire and train staff, implement SOPs and audits, support safety programs; GxP, OSHA, and material handling experience preferred.
7-ElevenTokyo Stock Exchange: 3382: Global convenience retailer providing food, fuel, and daily essentials.
Supervisory/management experience, ability to lead staff, cash and fuel transaction competency, merchandising implementation, customer service skills, ability to lift up to 50 lbs, valid driver's license preferred.
7-ElevenTokyo Stock Exchange: 3382: Global convenience retailer providing food, fuel, and daily essentials.
Supervisory/management experience required; ability to lead customer service, train and coach staff, handle cash and fuel transactions, implement merchandising, maintain safety and sanitation, and lift up to 50 lbs. High school diploma/GED preferred.
7-ElevenTokyo Stock Exchange: 3382: Global convenience retailer providing food, fuel, and daily essentials.
1+ YOESupervisory/retail management experience, customer service leadership, cash and fuel transaction competency, merchandising implementation, Microsoft Word/Excel proficiency, valid driver's license, ability to lift up to 50 lbs; high school diploma/GED preferred.
7-ElevenTokyo Stock Exchange: 3382: Global convenience retailer providing food, fuel, and daily essentials.
1+ YOE1+ MgmtSupervisory retail experience, customer service leadership, cash and fuel transaction competency, merchandising implementation, ability to lift up to 50 lbs, valid driver’s license; high school diploma/GED preferred or 1+ year retail management experience.
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yrFieldFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
3+ YOE3+ MgmtWorkday Partner Certification, 3+ years consulting/lead experience, 3+ years HCM functional experience, 3+ Workday implementations, Bachelor's degree (or equivalent), strong client/stakeholder and leadership skills.
Carbon Valley: A residential home services firm partnering with local plumbing, HVAC, and electrical businesses to deliver operational excellence and exceptional customer service.
5+ YOE5+ Mgmt5+ years contact center leadership experience, ability to lead in-office teams, leverage data/analytics, implement contact center technology and change initiatives, and travel periodically across Indiana; must be based in or able to work in Indianapolis.
The Ghoman Group: Operates and develops hotels, restaurants, and hospitality properties.
Bachelor's degree in business or related field, experience planning and implementing sales strategies, CRM experience, experience managing a sales team, excellent written and verbal communication, and strong customer service and leadership skills.
Tenon: Marketing workflow and automation solutions built on ServiceNow.
1+ YOE1+ years IT or software experience, customer-facing implementation experience, strong ServiceNow development skills (business rules, client scripts, UI policies, ACLs, flows), communication and time-management skills.
Success Architect (Agentforce / Data Cloud) - Portuguese Speaking
Seattle or Austin or Indianapolis or Chicago or Atlanta or Bellevue
$123k-$186k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
Portuguese fluency; experience leading full-life cycle implementations of enterprise CDP; data integration and governance expertise; strong communication and stakeholder management; knowledge of AI/Data Cloud technologies; ability to work remotely with customers.
Hartford or Indianapolis or Raleigh or Richardson or Tempe or United States
OnsiteFull Time
InfosysNYSE: INFY: Provides IT consulting, software development, and business outsourcing services.
Experience with Oracle CX/Fusion Service Cloud, Service Request and Knowledge Management, Groovy scripting, webservices integration, ERP/ERP package customization, and delivering client-facing implementations; bachelor\u0002s degree or equivalent required.
Oracle CX Cloud, Fusion Service Cloud, Oracle Service Cloud, Digital Customer Service, Oracle Customer Relationship Management, Application and Page Composer, Groovy Scripting, Redwood UX, Visual Builder, Webservices, ETL