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Customer Success Manager/Implementation Consultant
Mountain View, California, United States
$80k-$95k/yr HybridFull Time
3+ YOE3+ years in post-sales implementation/onboarding for B2B SaaS; experience owning complex implementations, ERP/P2P consulting (NetSuite, Sage), strong project management, communication, and cross-functional collaboration.
NetSuite, Sage, Stampli, ERP, ChatGPT Enterprise
1mo
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Implementation Engineer (Forward Deployed), Customer Success & Integrations
San Mateo, California, United States
HybridFull Time
5+ YOE5+ years in forward-deployed/integration implementation engineering for B2B SaaS; degree in CS/engineering or equivalent; hands-on API/REST/JSON experience; Workato/iPaaS and ERP/CRM integrations (Eclipse, SAP, Salesforce); AI/LLM tooling; strong customer-facing and project management skills.
Workato, iPaaS, API, REST, JSON, Webhooks, Eclipse, SAP, Salesforce, AI, LLM
2w
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Customer Onboarding Manager
McLean or Mountain View
$175k-$205k/yr OnsiteFull Time
5+ YOE5+ years onboarding/implementation experience with enterprise accounts, strong project management, stakeholder communication, familiarity with Google Workspace, Jira, Rocketlane, and Salesforce.
Google Workspace, Jira, Rocketlane, Salesforce
2w
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
5d
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Senior Customer Success Manager - Moveworks
Santa Clara, California, United States
$102k-$177k/yr HybridFull Time
5+ YOE5+ years in account management/implementation or sales in software/SaaS, bachelor’s degree, experience with enterprise deployments, strong communication, problem-solving, and executive relationship skills; willing to travel 10-25%.
3w
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Implementation Support Specialist - Advertisement Team (Portuguese Speaker) - (Third Party Associate)
San Jose, California, United States
$70-$120/hr OnsiteContract, Temporary
2+ YOEProfessional Portuguese fluency; 2+ years in digital advertising measurement/attribution; bachelor's in computer science/engineering/data science or equivalent; experience with signals, APIs, SDKs and customer-facing technical consulting.
Google Analytics, Firebase, AppsFlyer, Shopify, BigCommerce, Salesforce, iOS, Android
1w
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Director, Customer Support
Redwood City, California, United States
$180k-$230k/yr OnsiteFull Time
6+ MgmtLead global customer support for enterprise AI/SaaS products; define support strategy, hire/retain staff, implement processes, measure success, and drive cross-functional issue resolution.
1mo
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Customer Success Executive (York, PA)
York or Palo Alto
$220k/yr OnsiteFull Time
5+ YOEBachelor's degree required; 5+ years health‑systems experience (customer success/account/project management); experience leading onsite clinical implementations, strong relationship and project management skills, and ability to meet client credentialing (drug screen, vaccinations).
Polaris
3d
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Director, NA L3 Customer Support
Campbell or North America
HybridFull Time
10+ YOE5+ MgmtBachelor's degree,10+ years in enterprise technical support or product implementation with 5+ years in leadership; deep PLM,SaaS,and hybrid cloud/on-premise expertise; ITIL/DevOps experience; strong leadership, RCA and escalation management skills.
PLM, SaaS, ITIL, DevOps
1mo
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Sr Director, Customer Success and Outcomes
Santa Clara, California, United States
$190k-$220k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years in customer success or post-sales B2B SaaS, 3+ years managing CS teams, ownership of gross/net retention, strong operational and analytical skills, experience with mid-market/enterprise implementations, relevant degree (MBA a plus).
Salesforce
3d
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Senior Enterprise Launch Manager
Palo Alto or San Francisco
$131k-$175k/yr OnsiteFull Time
5+ YOE5+ years implementing or managing complex customer implementations, experience with expense or corporate card programs, month-end close/ERP familiarity, strong communication and project skills.
NetSuite, Sage Intacct, QuickBooks Online
3w
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Project Manager (Contract, 3 months)
Palo Alto or San Francisco or United States
$40-$60/hr HybridContract
3+ YOE3+ years project/program management experience in B2B SaaS or services, customer implementation/onboarding experience, strong organization and communication, able to run client calls and manage multiple workstreams.
SAP, Salesforce, Hugging Face, YouTube
3w
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Technical Account Manager
Redwood City, California, United States
$150k-$165k/yr RemoteFull Time
7+ YOE7+ years in customer-facing technical roles; experience managing enterprise implementations; strong communication, problem-solving, and stakeholder alignment skills; travel up to 30%.
Ambient Pulsar
1mo
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Product Manager, AI Agents
Burlingame, California, United States
$145k-$175k/yr HybridFull Time
2+ YOE2+ years in product/operations/implementation or similar; strong interest in applied AI and healthcare technology; analytic, organized, and customer-centered; ability to write requirements and support QA and launches.
BigQuery, Vertex AI, Cloud Functions, Cloud Run, Pub/Sub, SQL, APIs, CSV
1mo
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Solution Deployment Manager
San Jose or California
$113k-$169k/yr RemoteFull Time
Bachelor's degree required, significant experience in customer solutions/implementation or commercial operations, strong cross-functional influence and customer-facing skills, ability to travel up to 75% with valid passport.
CRM, ERP, service management, customer success, reporting tools
1w
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Technical Account Manager, Cloud
Sunnyvale or San Francisco
$114k-$164k/yr OnsiteFull Time
5+ YOEBachelor's in CS/engineering or equivalent,5 years customer-facing experience managing technical implementations,cloud operations and consulting experience,excellent communication and problem-solving skills.
3d
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Builder - Forward Deployed Generalist
San Francisco or Santa Clara
OnsiteFull Time
New grad or 0–3 years experience; consultative implementation skills; comfortable with data and willing to learn SQL and APIs; able to work on-site in San Francisco and travel regularly to customer sites.
SQL, APIs, webhooks
2w
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Director, Technical Support Engineering ( HR AI Platform Startup)
Santa Clara, California, United States
HybridFull Time
10+ YOE5+ Mgmt10+ years enterprise SaaS experience, 5+ years people leadership; proven enterprise implementations; strong APIs/integrations, SQL/JSON/XML, Python; HR Tech (ATS/HRIS) experience and executive stakeholder management.
APIs, ATS, HRIS, SQL, JSON, XML, Python
2w
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Director, Technical Support Engineering ( HR AI Platform Startup)
Santa Clara, California, United States
HybridFull Time
10+ YOE5+ Mgmt10+ years in enterprise SaaS or implementations, 5+ years leadership, experience with APIs, integrations, SQL/JSON/XML and scripting (Python); strong stakeholder and executive communication.
APIs, SQL, JSON, XML, Python
3w
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Account Technologist III (E3)
Santa Clara, California, United States
$124k-$171k/yr OnsiteFull Time
Manage install base and new-product application performance, define and implement process roadmaps, train local support resources, and identify business risks to drive customer satisfaction.
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