18 customer implementation manager jobs at 12 companies in Madeira, OH
4d
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Implementation Manager
Pasig City or Tampa or Cincinnati or Bloomington or New York City or San Diego or Manila
OnsiteFull Time
3+ YOERequires 3+ years in customer-facing relationship management and software implementation, Salesforce experience, SaaS experience, and strong communication, presentation, organization, and problem-solving skills. Bachelor's degree preferred but not required.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Office, Salesforce, Service Cloud, ChurnZero
1mo
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Entry-Level Implementation Specialist
Dayton, Ohio, United States
HybridFull Time
High school diploma required (associate or bachelor\u0002s preferred), strong organizational and communication skills, aptitude for learning software, customer service or project experience preferred.
1mo
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
1w
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Customer Project Manager - Patient Monitoring (Field: Cincinnati, OH)
Cincinnati, Ohio, United States
$90k-$143k/yr FieldFull Time
5+ YOERequires 5+ years in project management or IT implementation, active PMP certification, and a related bachelor's degree or equivalent experience. Strong leadership, communication, organization, and stakeholder-management skills required.
Philips Project Management Methodology, Work Breakdown Structure (WBS)
6d
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Customer Success Executive (Cincinnati, OH)
Cincinnati, Ohio, United States
$200k/yr OnsiteFull Time
5+ YOEBachelor’s degree and 5+ years of health systems experience in customer success, account management, or project management. Requires complex healthcare implementation, workflow, relationship, and project management experience.
AI, LLMs, Microsoft, SaaS
2mo
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Software Project Manager
Erlanger, Kentucky, United States
HybridFull Time
5+ YOE5+ years managing software implementation or technical customer-facing projects; full lifecycle project delivery, scope/schedule/budget/risk management; knowledge of WMS/WES/WCS, SQL Server, APIs, Windows Server, PLCs; Azure DevOps/Jira experience; PMP/CAPM/CSM preferred.
Azure DevOps, Jira, SQL Server, Windows Server, PLCs, REST APIs
2w
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Associate Benefits Account Manager
Cincinnati, Ohio, United States
$65k-$75k/yr OnsiteFull Time
Client account management and implementation for group benefits, strong communication, documentation, training, regulatory awareness, and problem-solving skills.
2w
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Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Los Angeles or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yr OnsiteFull Time
5+ YOERequires 5+ years of management consulting focused on customer service, 3+ years with cloud and customer service platforms, 1+ year with AI, and expertise in transformation, design, or process implementation.
Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE
1mo
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Pricing and Profitability Manager
Cincinnati, Ohio, United States
OnsiteFull Time
Develop and implement pricing strategies, manage pricing analyst, modernize pricing systems, analyze customer/product profitability; bachelor's in math/statistics/finance/economics required; MBA preferred; advanced Excel and BI experience required.
Microsoft Excel, QlikView
2mo
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Key Account Manager - Rental (Hammond, IN, US, 46320)
Hammond or Cincinnati
OnsiteFull Time
2+ YOE2+ years business experience, valid driver’s license required. Responsible for maintaining, retaining, and growing customers within an assigned territory; customer relations/B2B sales and post-implementation program management preferred.
4d
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Solutions Design Manager
Hebron, Kentucky, United States
$106k-$141k/yr OnsiteFull Time
10+ YOE5+ MgmtBachelor's degree and 10+ years in life sciences logistics, supply chain, or solution design; 5+ years leading teams; expertise in global logistics, compliance, pricing, financial modeling, and customer implementations.
2w
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Utilities ERCS Principal Director
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yr OnsiteFull Time
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
SAP, Oracle, Data, AI, GenAI
2mo
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Workday Certified HCM Functional Lead
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yr FieldFull Time
3+ YOE3+ MgmtWorkday Partner Certification, 3+ years consulting/lead experience, 3+ years HCM functional experience, 3+ Workday implementations, Bachelor's degree (or equivalent), strong client/stakeholder and leadership skills.
Workday
1mo
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Operations Consultant – Logistics/Freight Forwarding/Customs
Miami or Cincinnati or Cedarburg or Clarksville or Boston or Seattle or Ellicott or Durham or Lawrence or Kansas City or Mooers or San Diego or Atlanta or Minneapolis or Houston
$70k-$100k/yr RemoteFull Time
2+ YOE2+ years logistics or freight forwarding experience; expertise in international freight forwarding, 3PL, warehousing, customs/compliance; project management, client implementations, mentoring; proficiency with Microsoft Office, Salesforce, and JavaScript; willingness to travel internationally.
Magaya, CargoWise, GoFreight, Descartes, Flex Cargo, Microsoft Office, Salesforce, JavaScript
1w
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Senior / Technical Consultant
Cincinnati, Ohio, United States
$110k-$160k/yr RemoteFull Time
4+ YOERequires ServiceNow expertise, ITIL process knowledge, technical leadership, implementation project experience, customer communication, team management, Agile/Scrum knowledge, and required ServiceNow and ITIL certifications.
ServiceNow, ITSM, ITAM, ITOM, CSM, FSM, ITIL, Agile, Scrum
1w
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Senior/Technical Consultant
Cincinnati, Ohio, United States
$120k-$160k/yr RemoteFull Time
8+ YOERequires ServiceNow expertise, ITIL process knowledge, implementation leadership, customer communication, Agile/Scrum knowledge, and ServiceNow Systems Administrator, Implementation Specialist, and ITIL V3 Foundation certifications.
ServiceNow, ITSM, ITAM, ITOM, CSM, FSM, ITIL, Agile, Scrum
1w
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Senior/Technical Consultant
Cincinnati, Ohio, United States
$120k-$160k/yr RemoteFull Time
6+ YOERequires 6+ years' experience, ServiceNow technical leadership, ITIL and Agile/Scrum knowledge, implementation expertise, customer communication, and ServiceNow CSA, Implementation Specialist, and ITIL V3 Foundation credentials.
ServiceNow, ITSM, ITAM, ITOM, CSM, FSM, ITIL, Agile, Scrum, HRSD, SecOps, GRC, SPM
4d
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SAP ERCS Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yr OnsiteFull Time
3+ YOERequires 3+ years in utilities, 2+ years of SAP functional experience, Meter to Cash expertise, customer transformation implementation experience, and a bachelor's degree or equivalent.
SAP
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