3w
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Associate Implementation Manager
Chicago or Colorado or Florida or Georgia or Illinois or Indiana or Kentucky or Michigan or Minnesota or North Carolina or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Wisconsin
$55k-$60k/yr RemoteFull Time
1+ YOE1+ year in customer-facing implementation or project management, strong spreadsheet and project management skills, ability to learn new technologies, manage timelines, and communicate with customers and internal teams.
ALEX, Atlassian, Jira, Confluence
3w
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Senior Enterprise Implementation Specialist
Herndon or North Carolina or Georgia or Texas or New Jersey or Pennsylvania or Illinois or District of Columbia or Maryland or Ohio or Florida or South Carolina or Virginia or Colorado or Indiana or Washington or Nevada or California or Massachusetts
RemoteFull Time
6+ YOEBachelor's degree; 6+ years leading enterprise SaaS implementations and customer-facing projects; experience with requirements gathering, testing, go-live, and stakeholder management; PMP/Agile/Scrum preferred.
Jira, Smartsheet, Microsoft Project
3w
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Customer Care Manager
Westerville or California or Washington or Oregon or New York or Colorado or United States
RemoteFull Time
1+ YOECustomer-facing role requiring technical aptitude, CRM and Microsoft Office experience, strong communication and problem-solving; 1+ years' customer-focused experience desired, background in technical support/implementation preferred.
Customer Relationship Management (CRM), Microsoft Office
2w
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Project Manager, Technology Implementation
Cincinnati or Columbus or Louisville or Lexington or Dayton or Blue Ash
$80k-$95k/yr FieldFull Time
3+ YOEHigh school diploma or GED required; 3+ years related lift truck/material handling experience preferred; travel ~50%; valid driver's license and clean driving record; Microsoft Office proficiency; strong communication and customer service skills.
iWarehouse, GTS, iRED, Microsoft Teams, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Microsoft Word
6d
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
3d
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Business Implementation Specialist I
Cincinnati, Ohio, United States
OnsiteFull Time
5+ YOE5+ years banking operations and customer service experience, high school diploma or equivalent, advanced knowledge of treasury management products, proficiency with Jack Henry, Microsoft Word and Excel.
Jack Henry, Microsoft Word, Microsoft Excel
1w
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Customer Success Manager - eGaming, Cambridge, OH
Cambridge, Ohio, United States
OnsiteFull Time
Develop and implement promotion schedules, manage client relationships, coordinate with sales and e-gaming teams, and support deployments; strong organization, communication, and business acumen required.
1mo
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Customer Success Manager (Hybrid)
Cincinnati, Ohio, United States
HybridFull Time
3+ YOE3-5 years in account management, implementation, or consulting; experience in revenue cycle management preferred.
2mo
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SAP Program Manager/ Customer Delivery Manager
Cincinnati, Ohio, United States
$160k/yr HybridFull Time
15+ YOE15+ years SAP experience, managed 3+ end-to-end implementations, led 30+ consultants, S/4 HANA greenfield experience, Agile delivery, project planning, Microsoft Project experience; PMP and SAP Activate preferred.
SAP S/4 HANA, Microsoft Project
1mo
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Director Customer Experience & Strategy
Stoughton or McClellan Park or Fallon or Massillon or Cincinnati or Elko or Auburn or Tacoma or Olympia or Tucson or Truckee or Phoenix or Albert Lea or Denver or Alamosa or Riverside or Virginia Beach or Euless or Monroe or Saint Paul or Pueblo or Kansas City or Richmond
$90k-$120k/yr OnsiteFull Time
10+ YOEBachelor's required (advanced degree preferred). 10+ years in customer experience, operations, or service delivery leadership with experience managing managers, strong analytical and process-improvement skills, and project/system implementation experience.
2mo
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Customer Success Executive (Cleveland, OH)
Cleveland, Ohio, United States
OnsiteFull Time
5+ YOE5+ years health systems experience; onsite implementations; strong relationships; knowledge of clinical workflows and regulatory requirements; startup environment; project management; autonomous client-embedded work; credentialing requirements.
1mo
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Customer Success Specialist, Pennsylvania/Ohio (remote)
Pennsylvania or Ohio
$60k-$70k/yr RemoteFull Time
2+ YOE2-4 years supporting curriculum implementations in K-12 settings preferred; Bachelor's degree preferred; experience with project management/CRM and strong technical comfort; ability to travel periodically and work with distributed teams.
SPIRE, SPIRE Up, Wordly Wise 3000, CRM
1mo
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Director Customer & Network Transformation (DENVER, CO, US, 80202)
Denver or Alabama or Arkansas or Arizona or Florida or Georgia or Iowa or Idaho or Indiana or Kansas or Kentucky or Louisiana or Maine or Missouri or Mississippi or Montana or North Dakota or Nebraska or New Mexico or Ohio or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Utah or Vermont or Wisconsin or West Virginia or Wyoming or Colorado or Hawaii or Michigan or Minnesota or North Carolina or New Hampshire or Nevada or Oregon or Rhode Island or Alaska or California or Connecticut or District of Columbia or Delaware or Illinois or Massachusetts or Maryland or New Jersey or New York or Texas or Virginia or Washington or United States
$152k-$223k/yr RemoteFull Time
8+ YOE3+ Mgmt8+ years in operations/DevOps/automation, 3+ years leadership, experience implementing automation/workflow solutions, strong operational metrics and stakeholder management skills.
4w
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Business Analytics Manager - Marketing & Customer Analytics
Pittsburgh or Philadelphia or Tysons or Cleveland or Wilmington
$100k-$204k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years in data management/governance or related field, 3+ years leadership, experience implementing governance/controls in regulated environments, strong stakeholder communication, familiarity with metadata, lineage, and data quality.
Jira, Confluence, Archer, GitHub, Co-Pilot, Python, Microsoft SharePoint
1mo
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Service Manager
Cleveland, Ohio, United States
$75k-$110k/yr OnsiteFull Time
4+ YOE4+ years administrative/customer service/technical experience, high school diploma or equivalent preferred, supervise staff, develop/implement budgets, ensure OSHA compliance, pass background check, physical, drug screen, and E-Verify.
1mo
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Applied Learning Manager
Denver or Arizona or California or Colorado or Connecticut or Florida or Georgia or Idaho or Illinois or Indiana or Kansas or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or District of Columbia
$100k-$125k/yr HybridFull Time
Experience in content development, product operations, and customer implementation; strong relationship building, communication, systems thinking, and technical aptitude for admin tools; familiarity with edtech, learning experience design, or workforce development; experience leading projects and coaching teams.
Navigator
1mo
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Store Manager
Dayton, Ohio, United States
OnsiteFull Time
Manage dispensary operations, inventory, HIPAA compliance, staff supervision, and customer care; implement policies and reports; ensure safety and quality.
1mo
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Restaurant Manager / Head Chef
Cleveland, Ohio, United States
$50k-$70k/yr OnsiteFull Time
Experienced restaurant manager leading staff, budgeting, and customer service; implements health and safety standards.
Microsoft Office, Restaurant management software, POS software
1w
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Client Services Account Manager (55148)
Cleveland, Ohio, United States
$93k-$100k/yr FieldFull Time
5+ YOEBachelor's degree (or equivalent experience), 5+ years implementing software/hardware in enterprise IT, ability to obtain CCSV P, compliant with hospital credentialing.
SPM, servers, IP addresses, DHCP, Static IP, networking
5d
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Pricing and Profitability Manager
Cincinnati, Ohio, United States
OnsiteFull Time
Develop and implement pricing strategies, manage pricing analyst, modernize pricing systems, analyze customer/product profitability; bachelor's in math/statistics/finance/economics required; MBA preferred; advanced Excel and BI experience required.
Microsoft Excel, QlikView
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