12 customer implementation manager jobs at 9 companies in Marina, CA
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Senior Customer Success Manager - Moveworks
Santa Clara, California, United States
$102k-$177k/yrHybridFull Time
ServiceNowNYSE: NOW: Provides a cloud platform for automating enterprise digital workflows.
5+ YOE5+ years in account management/implementation or sales in software/SaaS, bachelor’s degree, experience with enterprise deployments, strong communication, problem-solving, and executive relationship skills; willing to travel 10-25%.
Implementation Support Specialist - Advertisement Team (Portuguese Speaker) - (Third Party Associate)
San Jose, California, United States
$70-$120/hrOnsiteContract, Temporary
TikTok: Global short-form video hosting and social media platform.
2+ YOEProfessional Portuguese fluency; 2+ years in digital advertising measurement/attribution; bachelor's in computer science/engineering/data science or equivalent; experience with signals, APIs, SDKs and customer-facing technical consulting.
Google Analytics, Firebase, AppsFlyer, Shopify, BigCommerce, Salesforce, iOS, Android
Centric Software: AI-driven product lifecycle management and retail planning platform.
10+ YOE5+ MgmtBachelor's degree,10+ years in enterprise technical support or product implementation with 5+ years in leadership; deep PLM,SaaS,and hybrid cloud/on-premise expertise; ITIL/DevOps experience; strong leadership, RCA and escalation management skills.
LeanData: Automates lead-to-account matching and routing for B2B revenue teams.
8+ YOE3+ Mgmt8+ years in customer success or post-sales B2B SaaS, 3+ years managing CS teams, ownership of gross/net retention, strong operational and analytical skills, experience with mid-market/enterprise implementations, relevant degree (MBA a plus).
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
Bachelor's degree required, significant experience in customer solutions/implementation or commercial operations, strong cross-functional influence and customer-facing skills, ability to travel up to 75% with valid passport.
CRM, ERP, service management, customer success, reporting tools
5+ YOEBachelor's in CS/engineering or equivalent,5 years customer-facing experience managing technical implementations,cloud operations and consulting experience,excellent communication and problem-solving skills.
5+ YOEBachelor's degree or equivalent,5 years in project management or customer-facing roles,experience designing and implementing programs,excellent problem-solving and stakeholder management.
Reevo: AI-native revenue operating system for go-to-market teams.
New grad or 0–3 years experience; consultative implementation skills; comfortable with data and willing to learn SQL and APIs; able to work on-site in San Francisco and travel regularly to customer sites.
Director, Technical Support Engineering ( HR AI Platform Startup)
Santa Clara, California, United States
HybridFull Time
Eightfold: A building AI-driven talent and HR solutions for enterprise customers.
10+ YOE5+ Mgmt10+ years in enterprise SaaS or implementations, 5+ years leadership, experience with APIs, integrations, SQL/JSON/XML and scripting (Python); strong stakeholder and executive communication.
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
Manage install base and new-product application performance, define and implement process roadmaps, train local support resources, and identify business risks to drive customer satisfaction.
Reevo: AI-native revenue operating system for go-to-market teams.
Experience owning end-to-end enterprise implementations, building integrations/data pipelines, SQL, APIs and webhooks, familiarity with general-purpose programming and AI coding tools, strong change-management and stakeholder skills, willingness to be onsite in San Francisco and travel to customer sites.