40 customer implementation manager jobs at 31 companies in Mount Laurel, NJ
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Implementation Manager
Holmdel, New Jersey, United States
$100k/yrOnsiteFull Time
MetTel: Providing managed network, mobility, and cloud communications for enterprises.
5+ YOEBachelor's degree,5+ years in software implementation/project management or related client-facing roles,experience leading complex projects,strong customer-facing communication and organizational skills.
Philadelphia or Delaware or New Jersey or Pennsylvania
HybridFull Time
Independence Blue Cross: Provides health insurance plans and managed care services.
6+ YOE1+ MgmtBachelor's or equivalent experience, 6+ years in health insurance, 1+ year managing client-facing teams, strong project management, analysis, communication and leadership skills, MS Office proficiency, and a compatible Android/iOS device for Microsoft Authenticator.
Akuvo: Provides AI-powered collections and credit risk software for financial institutions.
5+ YOE5+ years in implementation, project management, or SaaS customer delivery; strong organization, communication, problem-solving; experience leading implementations and using AI tools; financial-services experience preferred.
Orion Advisor Solutions: Provides integrated software and investment solutions for financial advisors.
3+ YOE3+ years project management experience, 2+ years leading client-facing projects, strong stakeholder engagement, risk management, process improvement, onboarding customization; bachelor’s degree preferred; PMP preferred; experience with GuideCX or Smartsheet and Orion platforms.
GuideCX, Smartsheet, Orion, Software Development Life Cycle (SDLC)
IFS: Provides enterprise software for asset-intensive and service industries.
3+ YOE3+ years implementing EAM/CMMS solutions (e.g., SAP PM, IBM Maximo, eMaint), consulting/project experience, strong maintenance and asset management domain knowledge, configuration and integration skills, customer-facing communication, and ownership of implementations.
EAM, CMMS, SAP PM, IBM Maximo, eMaint, HxGN EAM, Maintenance Connection, Ultimo
AssetWorks: Develops software for managing physical assets, fleets, and infrastructure.
3+ YOE3+ years professional experience (3-5 preferred) with 2+ years as a principal software implementer; BA/BS preferred; strong business analysis, configuration, testing, training, communication, and customer-facing skills.
Business Objects Enterprise, Business Objects Crystal Reports, Oracle, MSSQL, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, IIS, SQL
Mgr Customer Implementation (Hybrid- PA, NJ, DE) in Philadelphia, Pennsylvania
Philadelphia, Pennsylvania, United States
HybridFull Time
Independence Health Group: Provides health insurance and healthcare administration services.
6+ YOE1+ MgmtManages the team responsible for implementing large, complex clients; drives cross-functional process improvements; oversees delivery, staffing and performance metrics.
AstraZenecaLondon Stock Exchange: AZN: Global biopharmaceutical developing and manufacturing prescription medicines.
Experienced leader with hands-on eCOA study and clinical trial design expertise, protocol-to-requirements translation, team management, product collaboration, and customer-facing delivery experience.
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
AstraZenecaLondon Stock Exchange: AZN: Researches, develops, and manufactures prescription medicines for major diseases.
Hands-on eCOA experience, protocol-to-requirements translation, clinical study design and configuration expertise, proven people leadership, sales partnership, and ability to operate remotely with regular customer travel.
Clerri: A membership platform helping dental practices grow recurring revenue.
4+ YOE4+ years enterprise implementation/customer success in SaaS, experience implementing large enterprise accounts, director-level consulting, project management, Salesforce experience preferred, bachelor's degree required, authorized to work in the US.
San Francisco or Salt Lake City or Chicago or Nashville or Philadelphia or United States
$47k-$60k/yrRemoteFull Time
Tendo: Software connecting patients and clinicians for seamless healthcare experiences.
2+ YOEBachelor's degree or equivalent experience, 2-3 years in implementation/account management or related field, prior healthcare experience, strong customer service and escalation handling, excellent communication and analytical skills.
Treasury Management Implementation & Support Specialist
Souderton, Pennsylvania, United States
$60k-$70k/yrHybridFull Time
UnivestNASDAQ: UVSP: Provides personal banking, commercial lending, and wealth management services.
5+ YOECollege degree or five years banking experience required; customer-service focused, detail-oriented, proficient with Microsoft Office, Teams, Salesforce, and vendor platforms; strong communication and problem‑solving skills.
Senior Manager, Customer Service Technology Systems
Bridgewater or Bartlett or Westminster or Richmond or Perris or Canada or Mexico or Brazil or Argentina or Chile or Peru
$125k-$170k/yrHybridFull Time
BrotherTokyo Stock Exchange: 6448: Manufacturer of printers, sewing machines, and industrial equipment.
8+ YOE8+ MgmtBachelor's (or equivalent) in business; 8+ years leading customer service technology operations (CRM, telephony, IVR, chat, web), multi-country experience across the Americas, vendor management, implementations, APIs/integrations, analytics, and strong leadership and communication skills.
CRM, Salesforce, Oracle, Zendesk, IVR, APIs, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
Senior Manager, Customer Service Technology Systems
Bridgewater, New Jersey, United States
$145k-$170k/yrHybridFull Time
BrotherTokyo Stock Exchange: 6448: Manufactures and sells printers, sewing machines, and office electronics.
8+ YOE8+ Mgmt8+ years leading customer service technology operations, vendor management, and multi-country implementations; Bachelor's in Business or related field; experience with CRM, telephony, IVR, chat, integrations, and analytics.
Salesforce, Oracle, Zendesk, APIs, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
Hippocratic AI: Develops safety-focused generative AI for autonomous clinical healthcare conversations.
8+ YOE5+ Mgmt8+ years in healthcare with 5+ years in customer-facing leadership, enterprise implementation and change management experience, executive communication, and deep knowledge of clinical workflows.