12 customer implementation manager jobs at 8 companies in Murrieta, CA
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AI Implementation Specialist
San Diego or Orange County
$85k-$95k/yrHybridFull Time
Bird Rock Systems: Providing managed IT, cybersecurity, and cloud infrastructure solutions.
1+ YOECustomer-facing AI implementation: data preparation, validation, deployment support, training, and adoption. Preferred 1–2 years technical/customer-facing experience and familiarity with business applications and automation tools.
Senior Manager, Customer Service Technology Systems
Bridgewater or Bartlett or Westminster or Richmond or Perris or Canada or Mexico or Brazil or Argentina or Chile or Peru
$125k-$170k/yrHybridFull Time
BrotherTokyo Stock Exchange: 6448: Manufacturer of printers, sewing machines, and industrial equipment.
8+ YOE8+ MgmtBachelor's (or equivalent) in business; 8+ years leading customer service technology operations (CRM, telephony, IVR, chat, web), multi-country experience across the Americas, vendor management, implementations, APIs/integrations, analytics, and strong leadership and communication skills.
CRM, Salesforce, Oracle, Zendesk, IVR, APIs, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
AlconNYSE: ALC: Manufactures ophthalmic surgical equipment and vision care products.
5+ YOE5+ years relevant implementation/project experience; Bachelor's degree or equivalent; strong project implementation, customer-facing, and communication skills; experience with SaaS and healthcare environments preferred.
Apex Service Partners: National provider of residential HVAC, plumbing, and electrical services.
5+ YOE5+ Mgmt5+ years leadership in operations with P&L experience, ability to recruit/mentor teams, drive sales and customer satisfaction, and implement process improvements.
GaldermaSIX Swiss Exchange: GALD: Provides dermatological products for skin health and aesthetics.
2+ YOEBachelor's degree required, 2+ years combined sales and customer service, strategic consultative sales and buy-and-bill experience, ability to implement sales plans and track lead generation.
Raken: Mobile platform for construction field reporting and project management.
2+ YOE2+ years in SaaS onboarding/implementation or customer-facing roles, strong Excel macro skills, excellent written/verbal communication, presentation and training ability, organized, able to manage multiple projects; Spanish fluency a plus.
Applied Business Software: Provides loan origination and servicing software for private lenders.
12+ YOE3+ Mgmt12+ years leading customer-facing post-sales or operations; 3+ years at VP level; experience running two or more of: support, professional services, customer success, onboarding/implementation, technical account management.
Irvine or Los Angeles or San Francisco or Denver or Washington or Tampa or Atlanta or Chicago or Boston or St Louis or Short Hills or New York City or Philadelphia or Austin or Dallas or Houston or Seattle
$94k-$203k/yrOnsiteFull Time
KPMG: Global professional services network providing audit, tax, and advisory.
3+ YOE3+ years managing enterprise systems including ServiceNow with focus on ITSM/ITOM/IRM, ServiceNow implementation experience, ServiceNow CSA certification, JavaScript customization skills, bachelor’s degree or equivalent, authorized to work in the U.S.
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
8+ YOEDeep expertise in AI/ML security, cloud architecture, and securing AI workloads; 8+ years technology domain experience; 3+ years design/implementation experience; experience influencing product roadmaps and engaging enterprise customers.
Amazon Bedrock, SageMaker, Q, AWS Security services