16 customer implementation manager jobs at 10 companies in Nashville, TN
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Implementation Manager
Nashville, Tennessee, United States
OnsiteFull Time
3+ YOEBS/BA or equivalent; 3+ years in implementations, customer success, or technical project management in SaaS; strong project management, technical scoping, and communication skills; familiarity with generative tool Gemini.
Gemini
2mo
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Customer Success Manager/Implementation Consultant
Nashville or Austin
HybridFull Time
3+ YOE3+ years in customer-facing B2B SaaS/post-sales implementation roles; experience owning complex implementations, ERP/P2P consulting (NetSuite, Sage), strong project management, communication, and consultative skills.
NetSuite, Sage, Stampli, ChatGPT Enterprise, ERP, P2P
2mo
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Customer Success Manager/Implementation Consultant
Austin or Nashville
HybridFull Time
3+ YOE3–5 years in post-sales implementation or professional services for B2B SaaS; experience owning end-to-end implementations; hands-on ERP experience (NetSuite, Sage), strong project management, communication, and consultative skills.
NetSuite, Sage, Stampli, ChatGPT Enterprise, ERP, P2P
1mo
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Implementation Consultant
Nashville, Tennessee, United States
$65k-$75k/yr HybridFull Time
2+ YOEBachelor's degree or equivalent,2-4 years customer-facing experience,technical aptitude,proficiency with Google Workspace,CRM familiarity,excellent communication and organization skills.
Google Workspace, Salesforce, HubSpot, CRM
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
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Senior Manager, Customer Service (DentaQuest)
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yr HybridFull Time
8+ YOE5+ Mgmt8+ years customer service/contact center or healthcare operations experience; 5+ years people leadership; bachelor’s degree or equivalent; strong contact center, WFM, and technology implementation experience; Microsoft Office proficiency.
Microsoft Office
2mo
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Customer Success Associate
San Francisco or Salt Lake City or Chicago or Nashville or Philadelphia or United States
$47k-$60k/yr RemoteFull Time
2+ YOEBachelor's degree or equivalent experience, 2-3 years in implementation/account management or related field, prior healthcare experience, strong customer service and escalation handling, excellent communication and analytical skills.
Salesforce
2d
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Team Lead - Implementations
Brentwood, Tennessee, United States
OnsiteFull Time
3+ YOERequires 3+ years in project or implementation management, customer implementations, project methodologies, coaching without authority, customer communication, problem-solving, facilitation, and managing multiple priorities.
2d
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Sr. Project Management
Brentwood, Tennessee, United States
OnsiteFull Time
5+ YOEBachelor's degree and 5+ years of project, implementation, or related experience preferred. Requires customer implementation, enterprise stakeholder, planning, communication, problem-solving, and prioritization skills.
Virtual Card, Multi-Card, Expense, SaaS, FinTech
1w
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Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Los Angeles or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yr OnsiteFull Time
5+ YOERequires 5+ years of management consulting focused on customer service, 3+ years with cloud and customer service platforms, 1+ year with AI, and expertise in transformation, design, or process implementation.
Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE
1w
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Utilities ERCS Principal Director
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yr OnsiteFull Time
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
SAP, Oracle, Data, AI, GenAI
5d
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Utilities Industry Senior Manager, CIS Transformation
United States or Albany or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek
$123k-$338k/yr FieldFull Time
8+ YOERequires 8+ years in utilities, 6+ years in technical consulting, 5+ years with SAP or Oracle, Meter to Cash expertise, customer transformation implementation experience, a bachelor's degree, and travel availability.
SAP, Oracle
2d
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Vice President of Beverage and Food
Chattanooga or Nashville
FieldFull Time
5+ YOERequires 5+ years of hotel food and beverage leadership, multi-hotel or above-property experience, financial and operational expertise, team coaching, systems implementation, and ability to travel frequently.
Micros, Toast, Hotel Effectiveness, Microsoft Excel, ProfitSword, Microsoft Office
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Workday Certified HCM Functional Lead
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yr FieldFull Time
3+ YOE3+ MgmtWorkday Partner Certification, 3+ years consulting/lead experience, 3+ years HCM functional experience, 3+ Workday implementations, Bachelor's degree (or equivalent), strong client/stakeholder and leadership skills.
Workday
1mo
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Operations Consultant – Logistics/Freight Forwarding/Customs
Miami or Cincinnati or Cedarburg or Clarksville or Boston or Seattle or Ellicott or Durham or Lawrence or Kansas City or Mooers or San Diego or Atlanta or Minneapolis or Houston
$70k-$100k/yr RemoteFull Time
2+ YOE2+ years logistics or freight forwarding experience; expertise in international freight forwarding, 3PL, warehousing, customs/compliance; project management, client implementations, mentoring; proficiency with Microsoft Office, Salesforce, and JavaScript; willingness to travel internationally.
Magaya, CargoWise, GoFreight, Descartes, Flex Cargo, Microsoft Office, Salesforce, JavaScript
2w
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Ops Supervisor Hauling
Murfreesboro, Tennessee, United States
FieldFull Time
1+ MgmtSupervise hauling collections and drivers, implement safety and operational programs, manage productivity and customer service; requires leadership, problem-solving, and at least 1 year of supervisory experience.
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