1mo
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Implementation Manager
Nashville, Tennessee, United States
OnsiteFull Time
3+ YOEBS/BA or equivalent; 3+ years in implementations, customer success, or technical project management in SaaS; strong project management, technical scoping, and communication skills; familiarity with generative tool Gemini.
Gemini
4w
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Associate Implementation Manager
Chicago or Colorado or Florida or Georgia or Illinois or Indiana or Kentucky or Michigan or Minnesota or North Carolina or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Wisconsin
$55k-$60k/yr RemoteFull Time
1+ YOE1+ year in customer-facing implementation or project management, strong spreadsheet and project management skills, ability to learn new technologies, manage timelines, and communicate with customers and internal teams.
ALEX, Atlassian, Jira, Confluence
1mo
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Customer Success Manager/Implementation Consultant
Nashville or Austin
HybridFull Time
3+ YOE3+ years in customer-facing B2B SaaS/post-sales implementation roles; experience owning complex implementations, ERP/P2P consulting (NetSuite, Sage), strong project management, communication, and consultative skills.
NetSuite, Sage, Stampli, ChatGPT Enterprise, ERP, P2P
1w
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Implementation Consultant
Nashville, Tennessee, United States
$65k-$75k/yr HybridFull Time
2+ YOEBachelor's degree or equivalent,2-4 years customer-facing experience,technical aptitude,proficiency with Google Workspace,CRM familiarity,excellent communication and organization skills.
Google Workspace, Salesforce, HubSpot, CRM
3w
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Implementation Consultant
Wellesley Hills or Milwaukee or Baltimore or Hartford or Kansas City or Nashville
$54k-$81k/yr HybridFull Time
Experience with group benefits or related industry preferred; strong client communication, time management, and organization; ability to support multiple time zones; familiarity updating case data in system of record (QPS).
QPS
3w
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Implementation Consultant
Wellesley Hills or Milwaukee or Baltimore or Hartford or Kansas City or Nashville
$54k-$81k/yr HybridFull Time
Client-facing onboarding experience in group benefits preferred; strong communication, time management, organization, and problem-solving skills; ability to collect client data, analyze submissions, and update system of record (QPS).
QPS
3w
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Fundraising Implementation Specialist - Keela, Raisely
California or Colorado or Georgia or Florida or Idaho or Maryland or Massachusetts or Minnesota or North Carolina or Nevada or Oregon or South Carolina or Tennessee or Texas or Virginia or Washington or British Columbia or Ontario or Alberta
$58k-$65k/yr RemoteFull Time
2+ YOE2+ years in software implementation, project management, customer engagement, or fundraising operations; Excel/data manipulation; experience with fundraising tools preferred; strong communication, customer service, and organizational skills.
Keela, Raisely, Microsoft Excel, Google Suite, Slack, Salesforce
1mo
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Customer Success Manager
Oklahoma or Arkansas or Louisiana or Mississippi or Tennessee or Alabama or Georgia or Florida or North Carolina or South Carolina or Canada
RemoteFull Time
Post-sales customer management in Southeast US territory; proven account or project management experience in technical B2B/B2G environments; strong communication, consulting, systems-implementation, and technical aptitude; willingness to travel up to 30%.
1mo
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Customer Success Manager, Nurture
Arkansas or Florida or Illinois or Indiana or Iowa or Michigan or Minnesota or Missouri or Oklahoma or Tennessee or Texas or United States
$68k-$76k/yr RemoteFull Time
Customer-facing SaaS or church/ministry experience; onboarding and implementation ownership; strong written/verbal communication, documentation and process skills; familiarity with CHMS integrations; willingness to travel periodically.
Planning Center, Pushpay CCB, Rock, Salesforce
1w
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Customer Success Manager, DFR Majors (South Central)
New Mexico or Texas or Oklahoma or Louisiana or Tennessee or Mississippi or Arkansas
$120k-$160k/yr RemoteFull Time
Experience supporting public safety/SLED customers, implementing hardware/software, driving adoption, project management, willingness to travel ~40%, ability to obtain Part 107.
1w
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
1mo
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*Construction Customer Success Manager - Onsite (relocation bonus provided)
Turkey or Childress or Memphis or Amarillo or Plainview or Lubbock
OnsiteFull Time
7+ YOE7+ years in construction (PM, Superintendent, or Project Engineer) on large-scale/mission-critical projects; strong technical acumen, client-facing skills, ability to implement platform workflows, willingness to relocate to Turkey, Texas or nearby; energized by travel.
BIM
1mo
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Customer Success Associate
San Francisco or Salt Lake City or Chicago or Nashville or Philadelphia or United States
$47k-$60k/yr RemoteFull Time
2+ YOEBachelor's degree or equivalent experience, 2-3 years in implementation/account management or related field, prior healthcare experience, strong customer service and escalation handling, excellent communication and analytical skills.
Salesforce
6d
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Implementation Project Coordinator
Brentwood, Tennessee, United States
HybridFull Time
2+ YOE2+ years experience or bachelor\u0002s degree equivalent; experience with Salesforce, AS400, Comdata, APIs, and advanced Excel; strong communication, project management, and customer onboarding skills.
Salesforce, Comdata, AS400, APIs, Microsoft Excel, HOST
1mo
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Senior Manager, Customer Service Technology Systems
Bridgewater or Bartlett or Westminster or Richmond or Perris or Canada or Mexico or Brazil or Argentina or Chile or Peru
$125k-$170k/yr HybridFull Time
8+ YOE8+ MgmtBachelor's (or equivalent) in business; 8+ years leading customer service technology operations (CRM, telephony, IVR, chat, web), multi-country experience across the Americas, vendor management, implementations, APIs/integrations, analytics, and strong leadership and communication skills.
CRM, Salesforce, Oracle, Zendesk, IVR, APIs, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
2d
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(Remote) Vice President of Customer Support
Ontario or Saskatchewan or Manitoba or Wisconsin or Virginia or Texas or Minnesota or Tennessee or Massachusetts or Pennsylvania or Illinois or Georgia or Florida or North Carolina or Missouri
$150k-$185k/yr RemoteFull Time
Harris ComputerToronto Stock Exchange: CSU: A provider of mission-critical software solutions for public sector and utility customers across multiple regions.
5+ YOE5+ years in customer support/operations with 3+ years senior leadership in software, experience reducing cost-to-serve, implementing AI/automation, incident management, service levels, and building premium support offerings.
3w
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Project Manager
La Vergne, Tennessee, United States
OnsiteFull Time
1+ YOEOversee planning, implementation, and tracking of customer projects across multiple divisions; ensure on-time delivery, manage scope/schedule/cost changes, perform site inspections, and coordinate with internal teams and vendors. Driver's license required; Associate's degree preferred; 1+ years experience.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Adobe Professional, Microsoft Outlook
1mo
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Project Manager- Network Access Service Delivery
Knoxville or Birmingham or Atlanta
RemoteFull Time
Manage onboarding implementations for hosted VoIP, data, and video; set milestones, coordinate engineers and departments, communicate with customers/partners, provide after-hours/on-call support, and use MS Office and critical thinking skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
2w
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Manager, Call Center
Knoxville, Tennessee, United States
$90k-$100k/yr OnsiteFull Time
2+ YOE2+ MgmtLead call center operations, supervise staff, analyze performance data, and implement process improvements; requires 2 years call center management, Excel/Windows proficiency, and strong communication and coaching skills.
CRMs, phone systems, Windows, Microsoft Excel, Microsoft Word
1mo
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Applied Learning Manager
Denver or Arizona or California or Colorado or Connecticut or Florida or Georgia or Idaho or Illinois or Indiana or Kansas or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or District of Columbia
$100k-$125k/yr HybridFull Time
Experience in content development, product operations, and customer implementation; strong relationship building, communication, systems thinking, and technical aptitude for admin tools; familiarity with edtech, learning experience design, or workforce development; experience leading projects and coaching teams.
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