204 customer implementation manager jobs at 140 companies in Parsippany, NJ
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Customer Implementation Manager
Charlotte or The Woodlands or Florham Park
$87k-$110k/yrOnsiteFull Time
MaerskNasdaq Copenhagen: MAERSK B: Operates container ships and provides global logistics services.
Experience leading logistics or supply chain implementations and multi-stakeholder projects; knowledge of international supply chains; project management certification or equivalent; proficiency with MS Project, Excel, and PowerPoint.
Microsoft Project, Microsoft Excel, Microsoft PowerPoint
MaerskNasdaq Copenhagen: MAERSK-B: Global integrated container logistics and shipping.
Experience leading logistics or supply chain implementations and multi-stakeholder projects; knowledge of international supply chain operations; strong customer engagement, communication, problem-solving, and prioritization skills; PMP, ACP-PMI, equivalent certification, or equivalent education and experience.
Microsoft Project, Microsoft Excel, Microsoft PowerPoint
Neara: Australian private software providing physics-enabled digital twin modeling for utility infrastructure owners.
5+ YOEProven record leading complex enterprise implementations, technical credibility with engineering teams, strong problem solving, stakeholder management, and ability to travel and operate autonomously.
New York City or Seattle or Los Angeles or Portland
RemoteFull Time
Multitude Insights: Private public-safety software providing AI-powered intelligence sharing through BLTN for law-enforcement agencies.
6+ YOE6+ years in implementation, onboarding, customer operations, project management, or customer success in SaaS, gov-tech, or similar; experience managing complex, multi-stakeholder implementations; strong communication and organizational skills; remote-working capable; government/public sector or startup experience preferred.
Uniti AI: Agentic AI for Scaling Real Estate Operators
2+ YOE2–6 years in Customer Success, Client Onboarding, Solutions Engineering, or Technical Project Management; strong project management; comfortable writing AI prompts; integration and API fluency; excellent communication; track record of end-to-end customer implementations.
MetTel: Providing managed network, mobility, and cloud communications for enterprises.
5+ YOEBachelor's degree,5+ years in software implementation/project management or related client-facing roles,experience leading complex projects,strong customer-facing communication and organizational skills.
Avoca: AI conversational-engagement platform helping home-service businesses answer leads, book jobs, and grow revenue.
2+ YOE2+ years B2B startup implementation or technical customer success experience; fluency with APIs and webhooks; experience configuring prompts, workflows, and integrations; strong project management and communication skills.
Pasig City or Tampa or Cincinnati or Bloomington or New York City or San Diego or Manila
OnsiteFull Time
Vector Solutions: SaaS platform for safety, compliance, and workforce training management.
3+ YOERequires 3+ years in customer-facing relationship management and software implementation, Salesforce experience, SaaS experience, and strong communication, presentation, organization, and problem-solving skills. Bachelor's degree preferred but not required.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Office, Salesforce, Service Cloud, ChurnZero
Rippling: Unified platform managing workforce HR, IT, and finance operations
5+ YOE2+ MgmtRequires 2+ years managing customer-facing teams, 5+ years in customer onboarding or software implementation, external customer experience, and knowledge of MDM, identity provisioning, deployment, and endpoint lifecycle management.
Mobile Device Management (MDM), Identity and Access Management (IAM), SSO, SAML, OIDC, Google Workspace, Azure AD, Okta, Microsoft 365, Slack
Profound: AI-search marketing technology helping enterprise brands optimize visibility across ChatGPT, Perplexity, and AI platforms.
4+ YOERequires 4+ years in customer success, onboarding, implementation, or customer education; strong facilitation, program ownership, process improvement, data awareness, and independent execution skills.
Allentown or Baltimore or Boston or Garden City or New York City or Philadelphia or Rochester
FieldFull Time
PatientPoint: Patient engagement and education platforms for healthcare providers.
3+ YOERequires 3+ years leading large-scale system rollouts and cross-functional projects, customer-facing deployment experience, construction management, ERP systems, network installations, site assessments, and customer-site travel.
CentralReach: Software for autism care and special education therapy providers
Bachelor's degree in business, information technology, or related field; SaaS experience; project management expertise; customer communication; and experience leading moderately complex configurations and cross-functional teams.
Flip: Automates enterprise customer service phone calls using voice AI.
3+ YOE3+ years in technical implementation or solutions engineering; experience with integrations, APIs/webhooks, troubleshooting, documentation, and customer-facing technical work; healthcare and telephony platform experience a plus.
7+ YOE7+ years in ERP implementations or functional consulting; accounting/audit background preferred (CPA or Big 4 a plus); deep ERP and finance workflow knowledge; customer-service orientation and high ownership.
Bluecrux: Provides supply chain consulting and proprietary digital SaaS solutions.
5+ YOE5+ years SaaS implementation or consulting experience, hands-on configuration and data analysis skills, stakeholder workshop facilitation, strong communication, Master's preferred, fluent English, hybrid NYC-area and willingness to travel internationally.
Axle: AI-native insurance clearinghouse automating property and casualty data workflows for businesses.
3+ YOERequires 3+ years in implementation, solutions engineering, technical account management, or professional services; technical integration expertise, API knowledge, cross-functional collaboration, and customer-launch experience.