71 customer implementation manager jobs at 54 companies in Portage, IN

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Implementation Manager- Customer Care Transformation
Downers Grove, Illinois, United States
$86k-$119k/yr OnsiteFull Time
Zurn Elkay Water Solutions
Zurn Elkay Water SolutionsNYSE: ZWS: Public water-management making clean-water, hygiene, flow-control, and drinking-water products for commercial, municipal, healthcare, and industrial customers.
5+ YOE5+ years in customer care, operations, process improvement or implementation; SOP ownership, change management, KPI/reporting, strong analytical and communication skills; located in Downers Grove, IL.
Salesforce, Oracle, Tableau, Power BI, OAC
1mo
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Implementation Manager (Distribution)
Chicago, Illinois, United States
HybridFull Time
Augment
Augment: Private AI software serving freight brokers, carriers, shippers, and distributors by automating supply-chain workflows.
5+ YOE3+ Mgmt5+ years implementing B2B distribution/supply chain software, 3+ years leading customer-facing teams, strong distribution and ERP/OMS/WMS/EDI knowledge, program management and client delivery experience.
API, SQL, Postman, Langfuse, Kibana, ERP, OMS, WMS, EDI
1mo
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Implementation Lead - Customer Impact
Chicago or United States
RemoteFull Time
Augintel
Augintel: Private U.S. SaaS providing AI-powered tools to help health and human services professionals analyze case notes.
3+ YOE3+ years child welfare experience and implementation leadership; strong stakeholder management, change management, cross-functional collaboration, and executive communication; proficient with Microsoft Office.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Teams, HubSpot, Mixpanel, PowerBI, Tableau
1w
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Product Implementation Team Manager
Albany or Andover or Atlanta or Austin or Baltimore or Boston or Charlotte or Chicago or Columbia or Denver or Hartford or Houston or Nashville or Pensacola or Tallahassee or Washington
$90k-$120k/yr RemoteFull Time
JLL
JLLNYSE: JLL: Global professional services firm specializing in real estate and investment management.
2+ MgmtBachelor’s degree or equivalent experience, 2+ years managing customer or technical support teams, strong communication and mentoring skills, product troubleshooting expertise, and operational improvement experience.
LeasingOS, AI
1mo
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Software Implementation Project Manager (55393)
Chicago, Illinois, United States
$93k-$120k/yr OnsiteFull Time
STERIS
STERISNYSE: STE: Global provider of infection prevention and sterilization solutions.
5+ YOEBachelor's degree (or HS with equivalent experience),5+ years customer-facing project management,software implementation knowledge,PMP preferred,ability to manage multiple projects and travel 25-40% in U.S./Canada.
CRM, Microsoft Excel, Microsoft PowerPoint, Microsoft Word
1w
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Senior Strategic Implementation Consultant
United States or Chicago
$109k-$166k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations.
10+ YOE10+ years in technology consulting or customer-facing implementation, technical product experience, executive stakeholder management, consultative implementation skills, problem solving, and a bachelor's degree.
Connected Operations Cloud, Internet of Things (IoT), Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, Tofu
2w
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Associate Manager, Product Implementation
Royal Oak or Chicago
$65k-$89k/yr HybridFull Time
SpotOn
SpotOn: Private restaurant technology and financial services providing point-of-sale, ordering, reservations, labor, and payment tools to operators.
5+ YOE1+ MgmtRequires 5+ years in customer success or related roles, 1+ year managing teams, and extensive software integrations, restaurant operations, and POS experience. Fintech or SaaS experience preferred.
POS, SaaS, Standard Operating Procedures (SOPs), Service-level Agreements (SLAs)
2w
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Solutions Implementation Advisor
Boca Raton or Chicago or Reston or Washington
$100k-$150k/yr HybridFull Time
TransUnion
TransUnionNYSE: TRU: Global information and insights providing credit reporting and risk management.
5+ YOERequires 5+ years in account management, customer success, implementation, or project management; project lifecycle expertise; technical solution translation; bachelor's degree or equivalent; Salesforce and Microsoft Office proficiency.
Salesforce, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, HSA, FSA, AD&D, ESPP
1w
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Head of Implementation
Chicago, Illinois, United States
HybridFull Time
Itron
ItronNASDAQ: ITRI: Public technology providing smart networks, software, meters, sensors and services to energy, water utilities and cities.
10+ YOEBachelor's degree or equivalent experience and 10+ years in software implementation, consulting, solution architecture, project delivery, enterprise software, or technology services; team leadership and customer implementation experience required.
AWS, Microsoft Azure, Salesforce, ServiceNow
1w
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Implementation Specialist
Overland Park or New York City or Chicago or Washington
$60k-$75k/yr RemoteFull Time
Epiq
Epiq: Private legal-services provider helping law firms, corporations, financial institutions, and government agencies manage complex matters.
1+ YOERequires 1–2 years in project management or coordination, customer training, information technology, Relativity, and eDiscovery technology, plus legal services or litigation support experience.
Relativity
1mo
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Billing & Payments Implementation Consultant
Chicago or Milwaukee or Madison
OnsiteFull Time
ECP (Extended Care Professional)
ECP (Extended Care Professional): SaaS provider of eMAR, EHR, CRM, move-in, billing, and business-intelligence software for assisted-living communities.
3+ YOE3+ years across accounting, billing, financial operations or software implementation; strong billing/accounting knowledge, project management, customer-facing implementation experience, bachelor’s degree or equivalent experience.
QuickBooks, Sage Intacct, NetSuite, Zoom
2mo
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Lead Implementation Specialist, T&S
Boston or Chicago
$129k/yr HybridFull Time
Perk
Perk: Intelligent platform for travel and spend management.
3+ YOE3+ years customer-facing experience with at least 2 years project management; strong finance/ERP knowledge (NetSuite, Dynamics), stakeholder coordination, onboarding/implementation expertise, mentoring skills, and English proficiency. Must be within commuting distance of a hub.
NetSuite, Dynamics BC, Dynamics F&O, SSO, HRIS, SCIM, ERP, CRM
4w
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Senior Implementation Associate
Chicago or Phoenix
$26-$38/hr RemoteFull Time
DoorDash
DoorDashNYSE: DASH: Technology enabling local on-demand delivery and commerce.
1+ YOE1–3 years in implementation, customer success, or account management with quota or attainment goals; strong outbound communication, organization, phone skills, and adaptability required.
POS, Open API, SFTP, Covey
3d
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Senior Implementation Associate
Chicago or Phoenix or Tempe or Colorado or New York City or Los Angeles or San Francisco
$32-$47/yr RemoteFull Time
DoorDash
DoorDashNYSE: DASH: Technology enabling local on-demand delivery and commerce.
1+ YOERequires 1–3 years in implementation, customer success, or account management, quota or attainment experience, outbound communication, high call-volume comfort, strong organization, and written and verbal communication skills.
POS, Open API, SFTP, Covey
3w
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Treasury Management - Implementation Specialist
Rosemont, Illinois, United States
$20-$26/hr OnsiteFull Time
Wintrust Financial Corporation
Wintrust Financial CorporationNASDAQ: WTFC: Financial holding providing community and commercial banking services.
2+ YOE2+ years financial services or banking experience required; treasury management preferred. Requires accuracy, attention to detail and excellent communication for customer training and implementations.
3mo
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Strategic Implementation Lead
Chicago or United States
HybridFull Time
Responsiv
Responsiv: AI regulatory change management platform helping regulated organizations monitor rules, identify compliance gaps, and track remediation.
5+ YOEFive+ years in consulting, regulatory change, or actionable legal/compliance role at a regulated organization. Experience with financial institutions or complex compliance environments. Ability to translate regulatory requirements into customer workflows.
6d
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Customer Success Manager
United States or Chicago or Virginia
$85k-$110k/yr RemoteFull Time
QAD
QAD: QAD is a private cloud enterprise software provider serving manufacturers with ERP and supply-chain applications.
3+ YOEBachelor’s or master’s degree and 3–5+ years in sales, project implementation, or customer service; ERP/SaaS experience preferred; analytical, communication, and client relationship skills required.
Salesforce, ERP, SaaS
5d
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Senior Customer Success Manager, Industry
Chicago or New York City or Austin or Berlin or Bucharest or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$80k-$125k/yr HybridFull Time
Braze
BrazeNASDAQ: BRZE: Customer engagement platform for cross-channel marketing and analytics.
3+ YOERequires 3–6 years of relevant customer success, onboarding, implementation, or project management experience, complex account management, strong communication, technical domain knowledge, and project management expertise.
SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics, HTML, PMP, Agile
3w
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Customer Onboarding Manager (Chicago)
Chicago, Illinois, United States
HybridFull Time
Qargo Tech Inc
Qargo Tech Inc: N intelligent cloud-based transport management platform for carriers, freight forwarders, and 3PLs.
Operational or SaaS implementation background in transport/logistics, strong communication, customer-focused, proactive, organized, valid driver required, English proficiency.
1mo
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global professional services delivering 360° value.
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE