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153 customer implementation manager jobs at 111 companies in Queens, NY

1d
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Director, Customer Implementation
Los Angeles or New York City
$180k-$250k/yr HybridFull Time
Neara
Neara: Provides digital twin simulation software for electric utility infrastructure.
5+ YOEProven record leading complex enterprise implementations, technical credibility with engineering teams, strong problem solving, stakeholder management, and ability to travel and operate autonomously.
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2mo
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Implementation Manager
New York City or Seattle or Los Angeles or Portland
RemoteFull Time
Multitude Insights
Multitude Insights: AI-powered intelligence platform for law enforcement agency collaboration.
6+ YOE6+ years in implementation, onboarding, customer operations, project management, or customer success in SaaS, gov-tech, or similar; experience managing complex, multi-stakeholder implementations; strong communication and organizational skills; remote-working capable; government/public sector or startup experience preferred.
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Implementation Manager
New York City, New York, United States
$110k-$150k/yr OnsiteFull Time
Uniti AI
Uniti AI: Real estate technology delivering AI-powered front- and back-office automation for real estate operations.
2+ YOE2–6 years in Customer Success, Client Onboarding, Solutions Engineering, or Technical Project Management; strong project management; comfortable writing AI prompts; integration and API fluency; excellent communication; track record of end-to-end customer implementations.
SQL, JSON, APIs, Webhooks, PMS integrations
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Implementation Manager
New York City or Santa Barbara
$130k-$190k/yr OnsiteFull Time
Avoca
Avoca: AI voice agents that automate customer calls for home services.
2+ YOE2+ years B2B startup implementation or technical customer success experience; fluency with APIs and webhooks; experience configuring prompts, workflows, and integrations; strong project management and communication skills.
APIs, webhooks
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2mo
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Implementation Manager
New York City, New York, United States
$117k-$127k/yr HybridFull Time
Dealpath
Dealpath: Cloud platform for real estate investment and deal management.
3+ YOE3-5 years in implementation, customer success, project management, technical consulting, or financial analysis; Bachelor's degree; strong Excel/Google Sheets; detail-oriented; strong communication.
Excel, Google Sheets, SQL, Salesforce
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3mo
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Implementation Manager
New York City, New York, United States
$135k-$180k/yr OnsiteFull Time
Clarion
Clarion: Automating healthcare administrative workflows with conversational AI.
3+ YOE3+ years implementing or onboarding complex SaaS, semi-technical with API familiarity, strong project leadership, and customer-facing experience.
APIs, Configuration tools, Knowledge bases, SaaS platforms
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1w
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Manager, Implementation (IT)
Seattle or Austin or San Francisco or New York City
$100k-$158k/yr HybridFull Time
Rippling
Rippling: Unified platform managing workforce HR, IT, and finance operations
5+ YOE2+ Mgmt2+ years managing customer-facing implementation teams,5+ years overall in software implementation/onboarding,strong knowledge of MDM,identity provisioning (SSO,SAML/OIDC),Zero Touch deployment,Endpoint Lifecycle Management; experience with Google Workspace, Azure AD, Okta.
MDM, SSO, SAML/OIDC, Zero Touch deployment, Endpoint Lifecycle Management, Google Workspace, Azure AD, Okta
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Customer Implementation Manager - US
New York, New York, United States
RemoteFull Time
Incision
Incision: Provides an online platform for surgical education and training.
5+ YOE5+ years as Surgical Circulator/Scrub Nurse; English fluency; tech-savvy; strong customer focus; able to travel; independent.
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Implementation Program Manager
Newark, New Jersey, United States
OnsiteFull Time
SPHERE
SPHERE: Provides software for managing enterprise identity hygiene and security.
3+ YOEDrive enterprise software implementations and customer onboarding; translate requirements into implementation plans; lead engineers; manage project delivery, documentation, training, and cross-functional coordination in security-conscious environments.
SPHEREboard
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4d
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Implementation Manager/Director
New York City, New York, United States
$170k-$200k/yr OnsiteFull Time
DualEntry
DualEntry: AI-native ERP software for automated enterprise financial operations.
7+ YOE7+ years in ERP implementations or functional consulting; accounting/audit background preferred (CPA or Big 4 a plus); deep ERP and finance workflow knowledge; customer-service orientation and high ownership.
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2mo
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Customer Success & Implementation Manager - Designer Platform
Stamford, Connecticut, United States
OnsiteFull Time
Fletcher Development
Fletcher Development: Builds luxury custom homes and provides residential estate management services.
3+ YOE3–5 years in onboarding/implementation and brand, marketing, or content roles; preferably in B2B SaaS or to-the-trade; strong onboarding and communication skills.
Loom, Descript, Camtasia, Figma, Canva, Adobe Creative Suite
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Customer Success & Implementation Engineer
New York, New York, United States
HybridFull Time
Sitemark
Sitemark: A technology providing an AI and robotics platform to build and operate renewable energy sites.
Bachelor's degree in a relevant field, strong stakeholder management, experience with CAD/DXF and GIS data, technical troubleshooting and customer-facing implementation skills.
CAD, DXF, GIS, photogrammetry, Lidar, UAV
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SaaS Implementation Manager
Millburn, New Jersey, United States
HybridFull Time
Bluecrux
Bluecrux: Provides supply chain consulting and proprietary digital SaaS solutions.
5+ YOE5+ years SaaS implementation or consulting experience, hands-on configuration and data analysis skills, stakeholder workshop facilitation, strong communication, Master's preferred, fluent English, hybrid NYC-area and willingness to travel internationally.
Binocs, LIMS, ERP, QMS
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Implementation Specialist, Customer Success
Port Washington, New York, United States
OnsiteFull Time
Global Industrial
Global IndustrialNYSE: GIC: Distributes industrial, material handling, and MRO products to businesses.
College degree required; experience with customer service, sales, or product management; strong communication, attention to detail, and PC skills (Word, Excel, Access); understanding of GPO and onboarding strategy.
PCS, Microsoft Word, Microsoft Excel, Microsoft Access, EDI Punchout
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2d
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Implementation Specialist
New York, New York, United States
$90k-$120k/yr HybridFull Time
Hello Patient
Hello Patient: Conversational AI platform automating patient communication and scheduling.
3+ YOE3+ years in software implementation or technical project delivery, experience managing multiple launches, APIs/webhooks knowledge, customer-facing with clinicians and ops, healthcare tech preferred.
APIs, webhooks, EHR/PM systems, telephony tools, SSO providers, AI
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2w
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Implementation Specialist
New York, New York, United States
$50k-$1000k/yr HybridFull Time
Rain
Rain: Provides stablecoin-native infrastructure for card issuance and global payments.
0+ YOEBachelor's degree in Business/Analytics/Economics,0-2 years in implementation or customer success,B2B experience preferred,strong analytical and communication skills,ability to manage multiple projects and work cross-functionally.
SQL
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Implementation Specialist, CMMC
New York City, New York, United States
HybridFull Time
Secureframe
Secureframe: Automated security compliance and risk management platform.
2+ YOE2+ years in implementation, professional services, customer success, or technical project delivery; strong project-management instincts; technical fluency with cloud, identity, and security concepts; ability to operationalize CMMC/NIST requirements and lead customer implementations.
CMMC, NIST SP 800-171, Google Workspace, GCC High, Azure Government, AWS GovCloud, SIEM, EDR, MDM
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1mo
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Implementation Consultant
New York or California or South Carolina or United States
RemoteFull Time
Unifyr
Unifyr: Provides partner relationship management and channel marketing automation software.
2+ YOE2+ years implementing B2B software in customer-facing roles; strong business analysis, project management, documentation skills; Salesforce integration experience; bachelor’s in business or equivalent experience; willingness to travel briefly for client sites.
Unifyr Product Suite, Salesforce (SFDC)
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3mo
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Implementation Specialist
New York City, New York, United States
$130k-$180k/yr HybridFull Time
PermitFlow
PermitFlow: AI-powered permit application and management platform for builders.
1+ YOE1-3 years in onboarding/implementation or customer success at a B2B SaaS company; strong cross-functional coordination; able to run trainings and drive adoption.
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Senior Implementation Analyst
New York City, New York, United States
$130k-$150k/yr HybridFull Time
Versana
Versana: Provides a real-time digital platform for syndicated loan data.
5+ YOE5+ years software implementation experience, syndicated loan expertise, LoanIQ experience, process/project management skills, strong communication and analytical abilities, customer-focused.
LoanIQ, ACBS, Wall Street Office
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