52 customer implementation manager jobs at 37 companies in Sugar Hill, GA
1w
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Implementation & Customer Success Specialist
North America or Atlanta
RemoteFull Time
2+ YOERequires 2+ years in client-facing or customer success roles, 1+ year with APIs and SaaS, technical implementation knowledge, pre-sales and relationship management experience, project management proficiency, and strong English communication.
API, SaaS, OpenPGP, RSA, Microsoft
3w
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Customer Implementation Delivery Leader
Knoxville or Atlanta or Minneapolis or Charlotte
$94k-$111k/yr HybridFull Time
5+ YOE5+ MgmtBachelor's or equivalent experience, typically 5+ years in implementation/onboarding or related delivery roles, leadership experience, cross-functional collaboration, strong organizational and problem-solving skills, familiarity with CRM and project platforms.
CRM, implementation management platforms, workflow platforms, project management platforms
2w
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Implementation Specialist
Atlanta or Santa Barbara
HybridFull Time
2+ YOERequires 2–4 years in SaaS implementation, onboarding, or technical customer success; project management, software configuration and training, process documentation, and familiarity with HubSpot and customer support platforms.
HubSpot, Pylon, Zendesk, Intercom
1w
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Product Implementation Team Manager
Albany or Andover or Atlanta or Austin or Baltimore or Boston or Charlotte or Chicago or Columbia or Denver or Hartford or Houston or Nashville or Pensacola or Tallahassee or Washington
$90k-$120k/yr RemoteFull Time
2+ MgmtBachelor’s degree or equivalent experience, 2+ years managing customer or technical support teams, strong communication and mentoring skills, product troubleshooting expertise, and operational improvement experience.
LeasingOS, AI
1w
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Implementation Project Manager - Utility Customer Care & Billing Software
Cedar Rapids or Lake Saint Louis or Mandan or Atlanta
HybridFull Time
Preferred bachelor's degree in business or equivalent experience. Requires project management, communication, presentation, training, data analysis, problem-solving, and customer expectation management skills; utility or telecom knowledge preferred.
Customer Care and Billing (CC&B), generative AI
1w
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Implementation Project Manager - Utility Customer Care & Billing Software
Cedar Rapids or Lake Saint Louis or Mandan or Atlanta
HybridFull Time
Preferred bachelor's degree in business or equivalent experience. Requires communication, presentation, organization, problem-solving, data analysis, project management, change management, and utility or telecom knowledge.
Customer Care and Billing (CC&B), generative AI
2d
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LOS Implementation Consultant
Jacksonville or Atlanta or Omaha or Provo
OnsiteFull Time
3+ YOERequires 3+ years in mortgage operations, software implementation, consulting, or banking technology; strong communication, analytical, organizational, and customer-facing skills; Microsoft Office experience.
Encompass, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Teams, Loan Origination Systems (LOS)
2d
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Director of Client Implementation
United States or Alpharetta
$110k-$130k/yr HybridFull Time
7+ YOE3+ MgmtRequires 7+ years leading enterprise customer implementations, 3+ years managing deployment teams, multi-site implementation experience, software and hardware deployment expertise, and project management platform experience.
Teamwork, Monday.com, Asana, Jira, Smartsheet, Microsoft Project, SaaS, IoT, QA/QC, KPI
2mo
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Technology Implementation Manager
Atlanta, Georgia, United States
FieldFull Time
Proven technical support/customer service experience, strong networking and hardware/software installation skills, valid driver’s license and good driving record, able to travel extensively and lift up to 75 lbs.
Clarity, kiosk, mobile membership app, administrative portal
1mo
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Customer Success Manager
Atlanta, Georgia, United States
HybridFull Time
3+ YOE3+ years in customer success or account management; onboarding/implementation experience; renewal and retention ownership; familiarity with insurance certificates (COIs); ability to translate contracts to system configuration; strong communication; Salesforce experience preferred.
Salesforce
1mo
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Customer Success Manager (Procurement)
Atlanta, Georgia, United States
HybridFull Time
3+ YOEBachelor's degree, 3+ years customer success/implementation experience, project management skills, proficient in Salesforce and Microsoft Office, strong communication and analytical skills.
Salesforce, Microsoft Office
1w
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Customer Success Manager
Atlanta, Georgia, United States
$85k-$110k/yr RemoteFull Time
3+ YOEBachelor’s or master’s degree and 3–5+ years in sales, project implementation, or customer service; ERP/SaaS experience preferred; analytical, communication, and client relationship skills required.
Salesforce, ERP, SaaS
2mo
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Customer Engagement Manager
Atlanta or Boston or Illinois or New York or Raleigh or Texas or United States or Virginia or San Francisco or Bengaluru
RemoteFull Time
6+ YOE6+ years customer-facing experience in enterprise customer success or implementation; proven renewal and expansion track record; executive communication; technical aptitude with APIs, LLMs/OCR/AI; SDLC familiarity; leadership and mentoring experience.
AI Hub, API, LLMs, OCR, AI/ML, SDLC
1mo
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
1w
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Implementation Representative - South East Region
Atlanta, Georgia, United States
$60k-$84k/yr FieldFull Time
Associate degree or similar experience; professional in-person customer service experience; work-related travel; software troubleshooting and learning experience; communication, training, Excel, Word, time management, and problem-solving skills.
Microsoft Excel, Microsoft Word
3d
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Program Manager 4, Implementation, Comcast Business
Colorado or Georgia or Illinois or Ohio or Pennsylvania or Denver or Atlanta or Naperville or West Chester or Philadelphia
$102k-$153k/yr RemoteFull Time
7+ YOEBachelor's degree preferred and 7–10 years of relevant experience. Requires program management expertise, network deployment knowledge, SD-WAN experience, collaboration, customer experience, and time management skills.
Fortinet, Meraki, Versa, SD-WAN
2mo
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
2mo
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Product Manager
Atlanta or Royal Oak
HybridFull Time
6+ YOE6+ years product management experience in logistics/supply chain and enterprise SaaS; proven customer discovery, implementation support, market validation; experience using AI for product management; strong communication and stakeholder management; U.S.-based working EST.
optaire
2mo
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Solutions Delivery Manager
Atlanta, Georgia, United States
$80k-$100k/yr RemoteFull Time
Post-sales implementation expertise, customer-facing project management, infrastructure/cloud proficiency, documentation management, basic networking/cloud knowledge, and project management experience.
Orka, CI/CD, macOS
1w
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Delivery Manager
Atlanta, Georgia, United States
$150k-$185k/yr OnsiteFull Time
10+ YOERequires 10+ years delivering large-scale development programs in supply chain and retail, hands-on robotics implementation experience with WES, WCS, and 33PL, plus communication and customer management skills.
WES, WCS, 33PL
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