36 customer implementation manager jobs at 18 companies in Sumas, WA
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Implementation Consultant I, Commercial
New York City or Salt Lake City or San Francisco or Seattle or Vancouver
$91k-$114k/yrHybridFull Time
Brex: Corporate cards and spend management software for businesses.
2+ YOE2+ years customer-facing experience, exposure to project coordination/structured implementations, strong communication, organized, able to work across technical and non-technical workstreams.
Tipalti: AI-powered platform for finance automation and global payments.
4+ YOE4+ years implementing SaaS/implementation or customer success experience, strong project management and communication, Bachelor's degree or equivalent experience, ERP integration experience preferred, familiarity with web technologies.
NetSuite, QuickBooks, Intacct, HTML, CSS, JavaScript, API
Gatekeeper: Provides a platform for managing contracts and vendor risk.
3+ YOERequires 3+ years in a customer-facing technical role supporting SaaS implementations, configuration, data mapping and migration, technical project support, customer communication, and risk tracking. CLM or vendor management experience preferred.
Customer Success Manager — 3rdRisk (a Diligent brand)
Vancouver, British Columbia, Canada
$72k-$82k/yrHybridFull Time
Diligent: Provides software for corporate governance, risk, and compliance management.
Customer-facing experience in onboarding/implementation/account management, strong communication, process-minded, comfortable collaborating across time zones and building repeatable playbooks.
RSM: Provides audit, tax and consulting services to middle-market businesses.
5+ YOE5+ years leading technical teams, strong project management and financial planning skills, experience implementing Microsoft Dynamics CE, stakeholder management, MS Office and MS Project proficiency; PMP desired.
Microsoft Dynamics CE, Microsoft Office, MS Project
Fresha: AI-powered booking and management platform for beauty businesses.
2+ years in account management/implementation/customer success with onboarding and project management experience; strong organization, customer-success mindset, and commercial focus.
Toronto or Vancouver or Ontario or British Columbia or Canada
$128k-$160k/yrRemoteFull Time
MarqetaNASDAQ: MQ: A platform for modern card issuing and payment processing.
5+ YOE5+ years in technical customer-facing roles; strong communication and project management; expert with REST APIs, SFTP, SQL, Datadog; customer advocacy and implementation experience.
Agilyx Group: Global technology services firm specializing in ERP digital transformation.
5+ YOE5+ years project management experience leading customer-facing ERP implementations; strong governance, stakeholder management, budgeting, risk control, Microsoft Project proficiency, valid driver's license, and willingness to travel minimally within Canada.
ICONIX: Distributes water and wastewater infrastructure products and services.
Implements credit and collection policies, monitors customer accounts, conducts credit assessments, supports lien processes, provides coaching and training, and collaborates with sales/operations; knowledge of Canadian and US construction industry and lien process required.
Microsoft Office, AR automation tools, ERP systems
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
Requires age 16 or older. Leads store operations, sales, compliance, customer service, inventory, management development, and digital retail implementation.
Fresha: Marketplace and management software for beauty and wellness businesses.
2+ YOE2+ years in account management/implementation/customer success with onboarding/project management experience; strong organization, customer-success mindset, and SaaS/SMB familiarity; CRM experience (HubSpot) a plus.
Gordon Food Service: Distributes food products and supplies to foodservice operators.
Strategic planning and sales leadership to drive multi-unit account growth; lead account management team, develop KPIs, manage customer relationships, oversee onboarding and contract implementation, and support operational budgets.
Miratech: Provides digital engineering and IT consulting for global enterprises
15+ YOERequires 15+ years in IT delivery, professional services, customer success, program management, implementations, or related leadership; experience leading managers and enterprise-scale programs.
Front Store Supervisor, Hourly Part Time Flexible Shifts
Langley, British Columbia, Canada
$19-$21/hrOnsitePart Time
Shoppers Drug MartTSX: L: Canadian pharmacy chain offering health, beauty, and convenience retail.
Manage customer service, cash, merchandising, train and supervise cashiers/merchandisers, implement loss prevention, resolve customer issues, and maintain store standards.
IAM Director - Customer Identity Access Management Controls (Global Security)
Vancouver or Calgary or Toronto
OnsiteFull Time
Royal Bank of CanadaTSX: RY: Provides personal, commercial, and investment banking services worldwide.
6+ YOE6+ years IT risk and controls delivery/support; 5+ years IAM process modeling and controls implementation; 3+ years customer identity and access management; control testing and audit support experience; knowledge of regulatory frameworks.
7-ElevenTokyo Stock Exchange: 3382: Global convenience retailer providing food, fuel, and daily essentials.
1+ YOESupervisory/retail management experience, customer service leadership, cash and fuel transaction competency, merchandising implementation, high school diploma/GED preferred, valid driver’s license, ability to lift up to 50 lbs.
Clio: Cloud-based legal practice management software and AI solutions.
Practical legal experience, ability to configure and customize software, strong communication and strategic skills, experience using AI to support legal work, and ability to manage implementations and customer relationships.
Salesforce, Microsoft Excel, Google Sheets, Slack, SQL
Information Technology - (Sr.) Director, Food and Beverage Technology
Vancouver, British Columbia, Canada
OnsiteFull Time
AritziaToronto Stock Exchange: ATZ: Designs and sells everyday luxury women's clothing and accessories.
10+ YOE10+ years technology leadership with deep knowledge of food & beverage technology ecosystems, experience delivering multi-vendor implementations, enterprise vendor negotiation, integration with customer data platforms, executive stakeholder management, and team building.