7 customer implementation manager jobs at 7 companies in Williamsburg, VA
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Customer Success Specialist
Norfolk, Virginia, United States
$60k-$70k/yrOnsiteFull Time
Yellow Dog Software: Provides inventory management software for hospitality and retail industries.
2+ YOE2+ years in customer success/technical support/account management or SaaS implementation; strong communication and problem‑solving; CRM and customer success tool experience; ability to interpret usage and health metrics.
Senior Manager, Customer Service Technology Systems
Bridgewater or Bartlett or Westminster or Richmond or Perris or Canada or Mexico or Brazil or Argentina or Chile or Peru
$125k-$170k/yrHybridFull Time
BrotherTokyo Stock Exchange: 6448: Manufacturer of printers, sewing machines, and industrial equipment.
8+ YOE8+ MgmtBachelor's (or equivalent) in business; 8+ years leading customer service technology operations (CRM, telephony, IVR, chat, web), multi-country experience across the Americas, vendor management, implementations, APIs/integrations, analytics, and strong leadership and communication skills.
CRM, Salesforce, Oracle, Zendesk, IVR, APIs, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
Stoughton or McClellan Park or Fallon or Massillon or Cincinnati or Elko or Auburn or Tacoma or Olympia or Tucson or Truckee or Phoenix or Albert Lea or Denver or Alamosa or Riverside or Virginia Beach or Euless or Monroe or Saint Paul or Pueblo or Kansas City or Richmond
$90k-$120k/yrOnsiteFull Time
Diesel Direct: On-site mobile refueling and fuel management for commercial fleets.
10+ YOEBachelor's required (advanced degree preferred). 10+ years in customer experience, operations, or service delivery leadership with experience managing managers, strong analytical and process-improvement skills, and project/system implementation experience.
EnterBridge: Develops custom software and automation solutions for business operations.
3+ YOE3+ years customer implementations or consulting experience; bachelor’s degree; strong stakeholder management, analytical, communication, and problem-solving skills; ability to translate workflows into implementation plans and work with business and technical stakeholders.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
2+ MgmtMinimum 2 years retail leadership experience; proven ability to lead large teams and drive sales; skilled in store operations, merchandising, customer service, loss prevention, recruiting, training, and implementing action plans.
Navy Exchange Service Command: Operates retail and hospitality services for US Navy personnel.
5+ YOEFive years progressive retail experience (3 years general +2 years specialized) with merchandising, inventory control, promotions, supervisory and customer relations experience; ability to analyze reports and implement corrective actions.
Lakewood or Washington or Macon or Kansas City or Durham or Boyers or Philadelphia or San Antonio or Norfolk
$76k-$118k/yrOnsiteFull Time
Office of Personnel Management: Managing and supporting the United States federal civil service workforce.
1+ YOEProvide federal HR consultation, manage and coordinate HR technology implementations, deliver training, analyze business requirements, and support customers; specialized federal HR experience required (GS-11/12 level equivalence).