1mo
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Associate Implementation Manager
Chicago or Colorado or Florida or Georgia or Illinois or Indiana or Kentucky or Michigan or Minnesota or North Carolina or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Wisconsin
$55k-$60k/yr RemoteFull Time
1+ YOE1+ year in customer-facing implementation or project management, strong spreadsheet and project management skills, ability to learn new technologies, manage timelines, and communicate with customers and internal teams.
ALEX, Atlassian, Jira, Confluence
2mo
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Technical Implementation Manager, Senior (INDG)
Arlington, Virginia, United States
OnsiteFull Time
7+ YOESenior-level implementation role requiring strong tax/accounting knowledge, 7+ years in business analysis/implementation, ASC 740 expertise, and customer-facing consulting skills.
Excel, Alteryx, SQL
2w
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Implementation Consultant
United States or Tysons Corner or Dallas or Canada
RemoteFull Time
7+ YOE7+ years project or customer management (or 3+ years Cvent), bachelor’s or equivalent, PMP preferred, AI and prompt experience, proficiency with Smartsheet, Excel, Word, PowerPoint, Draw.io, travel up to 10%, must be authorized to work in hiring country.
Glean, Smartsheet, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Draw.io
3w
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Fundraising Implementation Specialist - Keela, Raisely
California or Colorado or Georgia or Florida or Idaho or Maryland or Massachusetts or Minnesota or North Carolina or Nevada or Oregon or South Carolina or Tennessee or Texas or Virginia or Washington or British Columbia or Ontario or Alberta
$58k-$65k/yr RemoteFull Time
2+ YOE2+ years in software implementation, project management, customer engagement, or fundraising operations; Excel/data manipulation; experience with fundraising tools preferred; strong communication, customer service, and organizational skills.
Keela, Raisely, Microsoft Excel, Google Suite, Slack, Salesforce
1w
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Customer Onboarding Manager
McLean or Mountain View
$175k-$205k/yr OnsiteFull Time
5+ YOE5+ years onboarding/implementation experience with enterprise accounts, strong project management, stakeholder communication, familiarity with Google Workspace, Jira, Rocketlane, and Salesforce.
Google Workspace, Jira, Rocketlane, Salesforce
1mo
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Customer Engagement Manager
Atlanta or Boston or Illinois or New York or Raleigh or Texas or United States or Virginia or San Francisco or Bengaluru
RemoteFull Time
6+ YOE6+ years customer-facing experience in enterprise customer success or implementation; proven renewal and expansion track record; executive communication; technical aptitude with APIs, LLMs/OCR/AI; SDLC familiarity; leadership and mentoring experience.
AI Hub, API, LLMs, OCR, AI/ML, SDLC
1w
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
3w
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Customer Success Specialist
Norfolk, Virginia, United States
$60k-$70k/yr OnsiteFull Time
2+ YOE2+ years in customer success/technical support/account management or SaaS implementation; strong communication and problem‑solving; CRM and customer success tool experience; ability to interpret usage and health metrics.
CRM
1mo
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Senior Manager, Customer Service Technology Systems
Bridgewater or Bartlett or Westminster or Richmond or Perris or Canada or Mexico or Brazil or Argentina or Chile or Peru
$125k-$170k/yr HybridFull Time
8+ YOE8+ MgmtBachelor's (or equivalent) in business; 8+ years leading customer service technology operations (CRM, telephony, IVR, chat, web), multi-country experience across the Americas, vendor management, implementations, APIs/integrations, analytics, and strong leadership and communication skills.
CRM, Salesforce, Oracle, Zendesk, IVR, APIs, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
1mo
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Director Customer Experience & Strategy
Stoughton or McClellan Park or Fallon or Massillon or Cincinnati or Elko or Auburn or Tacoma or Olympia or Tucson or Truckee or Phoenix or Albert Lea or Denver or Alamosa or Riverside or Virginia Beach or Euless or Monroe or Saint Paul or Pueblo or Kansas City or Richmond
$90k-$120k/yr OnsiteFull Time
10+ YOEBachelor's required (advanced degree preferred). 10+ years in customer experience, operations, or service delivery leadership with experience managing managers, strong analytical and process-improvement skills, and project/system implementation experience.
3d
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Engagement Manager/Project Manager
Richmond, Virginia, United States
OnsiteFull Time
3+ YOE3+ years customer implementations or consulting experience; bachelor’s degree; strong stakeholder management, analytical, communication, and problem-solving skills; ability to translate workflows into implementation plans and work with business and technical stakeholders.
3d
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(Remote) Vice President of Customer Support
Ontario or Saskatchewan or Manitoba or Wisconsin or Virginia or Texas or Minnesota or Tennessee or Massachusetts or Pennsylvania or Illinois or Georgia or Florida or North Carolina or Missouri
$150k-$185k/yr RemoteFull Time
Harris ComputerToronto Stock Exchange: CSU: A provider of mission-critical software solutions for public sector and utility customers across multiple regions.
5+ YOE5+ years in customer support/operations with 3+ years senior leadership in software, experience reducing cost-to-serve, implementing AI/automation, incident management, service levels, and building premium support offerings.
1mo
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Business Analytics Manager - Marketing & Customer Analytics
Pittsburgh or Philadelphia or Tysons or Cleveland or Wilmington
$100k-$204k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years in data management/governance or related field, 3+ years leadership, experience implementing governance/controls in regulated environments, strong stakeholder communication, familiarity with metadata, lineage, and data quality.
Jira, Confluence, Archer, GitHub, Co-Pilot, Python, Microsoft SharePoint
1mo
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Sr. Energy Services Project Manager
Roanoke, Virginia, United States
$113k-$144k/yr HybridFull Time
7+ YOEManage project financials, administration, implementation and customer satisfaction for HVAC/BAS projects. Require 7+ years HVAC/BAS controls and project management experience or relevant degree, valid driver’s license, contract and change-order management. Safety-sensitive role.
3h
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Technical Account Manager, Google Public Sector, National Security
Reston, Virginia, United States
$140k-$205k/yr OnsiteFull Time
8+ YOEUS citizen with active Top Secret/SCI+polygraph, bachelor\u0002s or equivalent, 8+ years customer-facing experience managing cloud implementations or transformation programs.
2w
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Manager, Client Onboarding
Houston or Falls Church
OnsiteFull Time
3+ YOE2+ MgmtBachelor's degree or equivalent; 3+ years in onboarding/implementation/operations with at least 2 years managing a team; experience managing distributed employees; strong attention to detail, multi-system aptitude, and excellent communication; willing to pass background/drug screening and maintain state-required certifications.
1mo
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Applied Learning Manager
Denver or Arizona or California or Colorado or Connecticut or Florida or Georgia or Idaho or Illinois or Indiana or Kansas or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or District of Columbia
$100k-$125k/yr HybridFull Time
Experience in content development, product operations, and customer implementation; strong relationship building, communication, systems thinking, and technical aptitude for admin tools; familiarity with edtech, learning experience design, or workforce development; experience leading projects and coaching teams.
Navigator
3w
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Shift Manager / Assistant Manager
Altavista, Virginia, United States
$14-$18/hr OnsiteFull Time
Lead and coach team, manage schedules and inventory, maintain food safety and cleanliness, deliver high-quality customer service, and implement training and operational improvements.
1w
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Manager, Enterprise Support, Department of Defense
Arlington or Herndon
OnsiteFull Time
US citizen with active Top Secret clearance; degree or advanced security/cloud certification; experience leading technical teams, implementing cloud migrations and modernization, and advising enterprise customers.
AWS
2w
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Assistant General Manager
Chantilly, Virginia, United States
$77k-$87k/yr OnsiteFull Time
Management experience preferred; strong communication, presentation, customer service, and basic computer/math skills; ability to motivate teams, inspect units, and implement operational and sales solutions.
OSCAR
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