48 customer implementation jobs at 34 companies in New Jersey
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Implementation & Customer Success Specialist
United States or New Jersey
RemoteFull Time
iPiD: Global API for payee verification and fraud prevention
2+ YOE2+ years in client-facing/customer success roles (fintech preferred), 1+ year with APIs/SaaS, strong implementation and pre-sales experience, project management proficiency, excellent communication and multitasking skills.
United States or Denver or Washington, D.C. or Alaska or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island
$89k-$120k/yrRemoteFull Time
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
4+ YOE4+ years in customer success/account management/consulting, enterprise SaaS and implementation experience, strong project management and consultative skills, bachelor's degree required, PMP preferred.
Bluecrux: Provides supply chain consulting and proprietary digital SaaS solutions.
2+ YOEBachelor's degree required; 2+ years (2–5) SaaS implementation or consulting experience; hands-on configuration, data analysis, workshop facilitation, strong communication, hybrid work in Millburn NJ, and willingness to travel domestically and internationally.
Philadelphia or Delaware or New Jersey or Pennsylvania
HybridFull Time
Independence Blue Cross: Provides health insurance plans and managed care services.
6+ YOE1+ MgmtBachelor's or equivalent experience, 6+ years in health insurance, 1+ year managing client-facing teams, strong project management, analysis, communication and leadership skills, MS Office proficiency, and a compatible Android/iOS device for Microsoft Authenticator.
F3 Technologies: Provides nationwide on-site IT infrastructure and field services.
Valid driver license and auto insurance, open availability including nights/weekends, ability to lift 50 lbs and work at heights; strong communication and customer service skills; no prior POS/technical experience required (training provided).
NICENASDAQ: NICE: Provides AI-powered software for customer engagement and financial compliance.
7+ YOE7+ years in implementation engineering or related technical customer-facing roles; strong troubleshooting, API/integration and deployment expertise; excellent communication; able to lead projects without direct authority; up to 20% travel.
United States or Arizona or California or Colorado or District of Columbia or Florida or Georgia or Iowa or Illinois or Massachusetts or Maryland or Michigan or Minnesota or Montana or Nebraska or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oregon or Pennsylvania or Rhode Island or Tennessee or Texas or Utah or Washington
$115k-$135k/yrRemoteFull Time
Lob: Automates direct mail and address verification for businesses.
3+ YOE3+ years SaaS implementation/onboarding/solutions engineering experience, API and third-party integration proficiency, familiarity with CRM/CDP/marketing automation, strong communication and presentation skills, ability to travel ~20-25%.
New York or Connecticut or New Jersey or Massachusetts or Pennsylvania or New Hampshire or Rhode Island or Vermont
$67k-$87k/yrRemoteFull Time
Cengage GroupOTCPK: CNGO: Produces digital courseware and educational textbooks for global learners.
3+ YOEBachelor's degree required; 3+ years customer success, sales, or education experience; strong Microsoft Office and Excel skills; experience with customer retention, renewals, account management, implementation, and data-driven customer health analysis.
Microsoft Office, Microsoft Excel, MindTap, Cengage Unlimited
UVeye: Automated AI-driven vehicle inspection and diagnostic systems.
5+ YOE5+ years in enterprise account management/customer success with OEMs or logistics; track record expanding enterprise accounts; experience leading demos, pilots, implementations; CRM/analytics proficiency; strong stakeholder engagement and project management.
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Senior Manager, Customer Service Technology Systems
Bridgewater or Bartlett or Westminster or Richmond or Perris or Canada or Mexico or Brazil or Argentina or Chile or Peru
$125k-$170k/yrHybridFull Time
BrotherTokyo Stock Exchange: 6448: Manufacturer of printers, sewing machines, and industrial equipment.
8+ YOE8+ MgmtBachelor's (or equivalent) in business; 8+ years leading customer service technology operations (CRM, telephony, IVR, chat, web), multi-country experience across the Americas, vendor management, implementations, APIs/integrations, analytics, and strong leadership and communication skills.
CRM, Salesforce, Oracle, Zendesk, IVR, APIs, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
HiltonNYSE: HLT: Global hospitality providing hotel accommodation and lodging services.
Oversee front office operations, manage guest service and registration, coach and supervise front desk staff, implement revenue and upselling initiatives, and drive guest satisfaction.
SamsoniteHong Kong Stock Exchange: 1910: Global manufacturer and retailer of luggage and travel accessories.
7+ YOEBachelor's preferred; 7+ years retail (including 5+ years as a merchandise planner or 1+ year in allocation); advanced Excel; superuser experience with an integrated planning system; assortment and price optimization experience; implementation participation; strong communication and analytical skills.
Basking Ridge or New York City or New Jersey or New York or United States
$154k-$193k/yrFieldFull Time
InfosysNYSE: INFY: Provides IT consulting, software development, and business outsourcing services.
7+ YOEBachelor's degree, 7+ years in financial services with commercial lending experience, LoanIQ implementation/integration expertise, strong analytical and documentation skills, NY/NJ based or willing to relocate, travel up to 4 days/week, must be authorized to work in the U.S.
Quest DiagnosticsNYSE: DGX: Provides clinical laboratory diagnostic testing and health information services.
3+ YOE3-5 years Epic HL7 laboratory implementation; 3-5 years in lab customer connectivity; BS/BA preferred; strong customer service and communication.
HL7, Epic, Service Manager, Quanum, Laboratory Information System (LIS)