50 customer implementation jobs at 43 companies in Ohio
2mo
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Implementation Specialist
Austin or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Idaho or Illinois or Indiana or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Mississippi or North Carolina or Nebraska or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Utah or Virginia or Washington
RemoteFull Time
3+ YOE3+ years customer-facing implementation or professional services experience in SaaS; strong Excel and presentation skills; project management aptitude; fluent English; ability to manage multiple projects and drive customer adoption.
Microsoft Excel, Microsoft PowerPoint, Microsoft Teams
1w
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Implementation Manager
Columbus, Ohio, United States
OnsiteFull Time
3+ YOE3+ years managing customer-facing software implementations, 2+ years configuring web-based software, 1+ years activating parcel carrier accounts, familiarity with API/Webhook/FHIR, remote desktop tools, Jira and Salesforce; strong communication and project management.
API, Webhook, FHIR, GoToMyPC, AnyDesk, Microsoft Office Suite, Jira, Salesforce
1mo
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Service Specialist - Implementation Client Consultant
West Henrietta or St Petersburg or Allentown or Phoenix or Cincinnati
$22-$30/hr OnsiteFull Time
Provide customer service for Paychex products via phone/email/chat, maintain product knowledge, meet SLAs, document interactions, perform data entry, identify process improvements; payroll experience, bachelor's degree, HRIS/Salesforce familiarity preferred.
HRIS, Salesforce, Flex, Core Advanced, ORS, iCIMS
3w
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Entry-Level Implementation Specialist
Dayton, Ohio, United States
HybridFull Time
High school diploma required (associate or bachelor\u0002s preferred), strong organizational and communication skills, aptitude for learning software, customer service or project experience preferred.
3w
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Customer Success Lead
Chicago or Dallas or Nashville or Minneapolis or St. Louis or Houston or Kansas City or Cleveland or San Mateo
$136k-$170k/yr RemoteFull Time
7+ YOE7+ years in customer success/implementation/consulting within healthcare or health tech, bachelor’s or equivalent, executive presence, healthcare IT knowledge, ability to travel up to 30%.
1w
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Customer Solutions Engineer
United States or Arizona or California or Colorado or District of Columbia or Florida or Georgia or Iowa or Illinois or Massachusetts or Maryland or Michigan or Minnesota or Montana or Nebraska or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oregon or Pennsylvania or Rhode Island or Tennessee or Texas or Utah or Washington
$115k-$135k/yr RemoteFull Time
3+ YOE3+ years SaaS implementation/onboarding/solutions engineering experience, API and third-party integration proficiency, familiarity with CRM/CDP/marketing automation, strong communication and presentation skills, ability to travel ~20-25%.
APIs, CRM, CDP, marketing automation
1mo
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Director Customer Experience & Strategy
Stoughton or McClellan Park or Fallon or Massillon or Cincinnati or Elko or Auburn or Tacoma or Olympia or Tucson or Truckee or Phoenix or Albert Lea or Denver or Alamosa or Riverside or Virginia Beach or Euless or Monroe or Saint Paul or Pueblo or Kansas City or Richmond
$90k-$120k/yr OnsiteFull Time
10+ YOEBachelor's required (advanced degree preferred). 10+ years in customer experience, operations, or service delivery leadership with experience managing managers, strong analytical and process-improvement skills, and project/system implementation experience.
3w
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Customer Success Manager - eGaming, Cambridge, OH
Cambridge, Ohio, United States
OnsiteFull Time
Develop and implement promotion schedules, manage client relationships, coordinate with sales and e-gaming teams, and support deployments; strong organization, communication, and business acumen required.
1w
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Senior Manager Customer Experience (On-Site)
Groveport, Ohio, United States
OnsiteFull Time
5+ YOE3+ Mgmt5+ years CX experience with 3+ years managing teams, DTC/e-commerce background (beauty preferred), experience implementing AI/chatbot automation, familiarity with Shopify and enterprise ticketing/ERP; bachelor's/MBA preferred.
Shopify, Gladly, Gorgias, Zendesk, NetSuite
1w
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Sr Environmental Project Manager - Customer Implementation
Mobile or Illinois or Indiana or Kentucky or Tennessee or Michigan or Ohio
$73k-$103k/yr FieldFull Time
5+ YOEBachelor's or HS+4yrs,5 years relevant experience,TWIC card, OSHA 40-Hour HAZWOPER or ability to obtain,valid drivers license,ability to travel 85%,supervise staff and manage hazardous waste operations.
3w
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
1w
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Presales Customer Success Consultant
Dayton or United States
$72k-$120k/yr HybridFull Time
Experience in solution consulting or sales engineering with APIs, REST, JSON, XML, data integration, analytics or AI; strong communication, presentation, and problem-solving skills; experience supporting enterprise implementations.
APIs, REST, JSON, XML
3mo
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Principal Platform Engineer- Customer Communication Orchestration
Cincinnati, Ohio, United States
HybridFull Time
10+ YOE10+ years designing and implementing RESTful and SOAP APIs with Java/Python; front-end tech; databases; AWS; Spring/Vue.js; extensive integration and security work.
Java, Python, Postman, Swagger, Bruno, AWS, EKS, MSK, Snowflake, Vue.js, JSP, HTML, CSS, Ajax, JQuery, Oracle, PostgreSQL, Cassandra, MySQL, DB2, Tomcat, WebSphere, Spring, Spring Boot, Hibernate, Struts
1mo
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Business Analytics Manager - Marketing & Customer Analytics
Pittsburgh or Philadelphia or Tysons or Cleveland or Wilmington
$100k-$204k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years in data management/governance or related field, 3+ years leadership, experience implementing governance/controls in regulated environments, strong stakeholder communication, familiarity with metadata, lineage, and data quality.
Jira, Confluence, Archer, GitHub, Co-Pilot, Python, Microsoft SharePoint
3mo
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SAP Program Manager/ Customer Delivery Manager
Cincinnati, Ohio, United States
$160k/yr HybridFull Time
15+ YOE15+ years SAP experience, managed 3+ end-to-end implementations, led 30+ consultants, S/4 HANA greenfield experience, Agile delivery, project planning, Microsoft Project experience; PMP and SAP Activate preferred.
SAP S/4 HANA, Microsoft Project
1w
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Field CTO (US)
United States or Boston or Columbus or College Park
$155k-$200k/yr RemoteFull Time
5+ YOE5+ years in implementation consulting, data governance, or technical customer success; expertise with modern data architectures and platforms; strong executive presence and communication skills.
Databricks, Snowflake, Starburst, AWS, Azure, Google Cloud
2w
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Platform Onboarding Support Specialist
Tempe or Akron
$25-$27/hr HybridFull Time
1+ YOEHigh school/GED,1-3 years onboarding/implementation/customer success/technical support experience; strong communication, training, project management, and technical aptitude.
APIs, Salesforce, HubSpot, Zoho, Zendesk, Intercom, Asana, Trello, Notion
2w
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Platform Onboarding Support Specialist
Tempe or Akron
$25-$27/hr HybridFull Time
1+ YOE1+ year onboarding/implementation, customer success, or technical support experience; excellent verbal/written communication; ability to run trainings, manage multiple onboardings, and explain technical concepts.
Salesforce, HubSpot, Zoho, Zendesk, Intercom, Asana, Trello, Notion
2mo
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Support Specialist
California or Oregon or Washington or Ohio or Virginia or Texas or Maryland or Massachusetts or North Carolina or Tennessee or Colorado or Utah or Georgia or Florida
RemoteFull Time
2+ YOECustomer-facing software support role requiring strong technical aptitude, attention to detail, experience with ticket triage, data manipulation, documentation, and collaboration with product/implementation teams; 2+ years in related domain is a plus.
Notion, Zendesk
3w
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Client Services Account Manager (55148)
Cleveland, Ohio, United States
$93k-$100k/yr FieldFull Time
5+ YOEBachelor's degree (or equivalent experience), 5+ years implementing software/hardware in enterprise IT, ability to obtain CCSV P, compliant with hospital credentialing.
SPM, servers, IP addresses, DHCP, Static IP, networking
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