1mo
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Director Customer Experience & Strategy
Stoughton or McClellan Park or Fallon or Massillon or Cincinnati or Elko or Auburn or Tacoma or Olympia or Tucson or Truckee or Phoenix or Albert Lea or Denver or Alamosa or Riverside or Virginia Beach or Euless or Monroe or Saint Paul or Pueblo or Kansas City or Richmond
$90k-$120k/yr OnsiteFull Time
10+ YOEBachelor's required (advanced degree preferred). 10+ years in customer experience, operations, or service delivery leadership with experience managing managers, strong analytical and process-improvement skills, and project/system implementation experience.
1mo
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Senior Manager, Customer Service Technology Systems
Bridgewater or Bartlett or Westminster or Richmond or Perris or Canada or Mexico or Brazil or Argentina or Chile or Peru
$125k-$170k/yr HybridFull Time
8+ YOE8+ MgmtBachelor's (or equivalent) in business; 8+ years leading customer service technology operations (CRM, telephony, IVR, chat, web), multi-country experience across the Americas, vendor management, implementations, APIs/integrations, analytics, and strong leadership and communication skills.
CRM, Salesforce, Oracle, Zendesk, IVR, APIs, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
1w
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Engagement Manager/Project Manager
Richmond, Virginia, United States
OnsiteFull Time
3+ YOE3+ years customer implementations or consulting experience; bachelor’s degree; strong stakeholder management, analytical, communication, and problem-solving skills; ability to translate workflows into implementation plans and work with business and technical stakeholders.
1mo
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Supply Chain Analyst II
Richmond or Virginia
$60k-$90k/yr FieldFull Time
Supports customer implementations, conducts pre-go-live/go-live/post-go-live activities, evaluates customer processes, provides training and onboarding; up to 65% travel to customer sites.
1d
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Activities Assistant
Richmond, Virginia, United States
OnsitePart Time
0.25+ YOESupport and implement activity programs for residents; customer-service skills, 3–6 months recreational/eldercare experience, high school level education, CPR and OSHA/CPR training required.
Relias
3mo
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Assistant Store Leader (Assistant Manager)
Henrico County, Virginia, United States
OnsiteFull Time
1+ YOESupervisory/management experience (1+ year preferred), customer service and cash-handling competency, ability to implement merchandising, valid driver's license, comfortable with physical tasks and lifting up to 50 lbs.
Microsoft Word, Microsoft Excel
1mo
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Assistant Store Manager
Mechanicsville, Virginia, United States
$23-$31/hr OnsiteFull Time
2+ MgmtMinimum 2 years retail leadership experience; proven ability to lead large teams and drive sales; skilled in store operations, merchandising, customer service, loss prevention, recruiting, training, and implementing action plans.
3w
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Senior Salesforce Engineer
Plano or Richmond
$104k-$156k/yr HybridFull Time
5+ YOEBachelor's in CS/Engineering or equivalent, 5+ years full-stack development, 3+ years implementing Salesforce custom apps with Apex, EMF/Lightning experience preferred, agile experience, strong communication and mentoring skills.
Salesforce, Apex, Lightning, Salesforce Managed Packages, DX, APIs, .NET, Azure