HiringCafe
Join our community

81 customer implementation jobs at 42 companies in Virginia

1mo
Save
Mark Applied
Hide
Associate Implementation Manager
Chicago or Colorado or Florida or Georgia or Illinois or Indiana or Kentucky or Michigan or Minnesota or North Carolina or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Wisconsin
$55k-$60k/yr RemoteFull Time
Jellyvision
Jellyvision: Interactive software platform providing personalized employee benefits guidance.
1+ YOE1+ year in customer-facing implementation or project management, strong spreadsheet and project management skills, ability to learn new technologies, manage timelines, and communicate with customers and internal teams.
ALEX, Atlassian, Jira, Confluence
Job PostingView all
2w
Save
Mark Applied
Hide
Implementation Consultant
United States or Tysons Corner or Dallas or Canada
RemoteFull Time
Cvent
Cvent: Cloud-based software for event and venue management.
7+ YOE7+ years project or customer management (or 3+ years Cvent), bachelor’s or equivalent, PMP preferred, AI and prompt experience, proficiency with Smartsheet, Excel, Word, PowerPoint, Draw.io, travel up to 10%, must be authorized to work in hiring country.
Glean, Smartsheet, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Draw.io
Job PostingView all
2mo
Save
Mark Applied
Hide
Technical Implementation Manager, Senior (INDG)
Arlington, Virginia, United States
OnsiteFull Time
Bloomberg Industry Group
Bloomberg Industry Group: Provides legal, tax, and government intelligence and news services.
7+ YOESenior-level implementation role requiring strong tax/accounting knowledge, 7+ years in business analysis/implementation, ASC 740 expertise, and customer-facing consulting skills.
Excel, Alteryx, SQL
Job PostingView all
3w
Save
Mark Applied
Hide
Fundraising Implementation Specialist - Keela, Raisely
California or Colorado or Georgia or Florida or Idaho or Maryland or Massachusetts or Minnesota or North Carolina or Nevada or Oregon or South Carolina or Tennessee or Texas or Virginia or Washington or British Columbia or Ontario or Alberta
$58k-$65k/yr RemoteFull Time
Velora
Velora: Integrated software suite for nonprofit fundraising, CRM, and accounting.
2+ YOE2+ years in software implementation, project management, customer engagement, or fundraising operations; Excel/data manipulation; experience with fundraising tools preferred; strong communication, customer service, and organizational skills.
Keela, Raisely, Microsoft Excel, Google Suite, Slack, Salesforce
Job PostingView all
2mo
Save
Mark Applied
Hide
Payroll Implementation Specialist | HCM
Roanoke, Virginia, United States
HybridFull Time
CBIZ
CBIZNYSE: CBZ: Provides financial, tax, and business advisory services to organizations.
3+ YOEHigh school diploma, 3-5 years payroll/HCM experience, detail-oriented, strong communication, customer-service, travel ability.
UKG Workforce Ready, Payroll systems, HRIS
Job PostingView all
3w
Save
Mark Applied
Hide
Customer Success Specialist
Norfolk, Virginia, United States
$60k-$70k/yr OnsiteFull Time
Yellow Dog Software
Yellow Dog Software: Provides inventory management software for hospitality and retail industries.
2+ YOE2+ years in customer success/technical support/account management or SaaS implementation; strong communication and problem‑solving; CRM and customer success tool experience; ability to interpret usage and health metrics.
CRM
Job PostingView all
1mo
Save
Mark Applied
Hide
Customer Engagement Manager
Atlanta or Boston or Illinois or New York or Raleigh or Texas or United States or Virginia or San Francisco or Bengaluru
RemoteFull Time
Instabase
Instabase: Automates data extraction and analysis for unstructured enterprise content
6+ YOE6+ years customer-facing experience in enterprise customer success or implementation; proven renewal and expansion track record; executive communication; technical aptitude with APIs, LLMs/OCR/AI; SDLC familiarity; leadership and mentoring experience.
AI Hub, API, LLMs, OCR, AI/ML, SDLC
Job PostingView all
1mo
Save
Mark Applied
Hide
Director Customer Experience & Strategy
Stoughton or McClellan Park or Fallon or Massillon or Cincinnati or Elko or Auburn or Tacoma or Olympia or Tucson or Truckee or Phoenix or Albert Lea or Denver or Alamosa or Riverside or Virginia Beach or Euless or Monroe or Saint Paul or Pueblo or Kansas City or Richmond
$90k-$120k/yr OnsiteFull Time
Diesel Direct
Diesel Direct: On-site mobile refueling and fuel management for commercial fleets.
10+ YOEBachelor's required (advanced degree preferred). 10+ years in customer experience, operations, or service delivery leadership with experience managing managers, strong analytical and process-improvement skills, and project/system implementation experience.
Job PostingView all
1w
Save
Mark Applied
Hide
Customer Onboarding Manager
McLean or Mountain View
$175k-$205k/yr OnsiteFull Time
ID.me
ID.me: Provides secure digital identity verification and authentication services.
5+ YOE5+ years onboarding/implementation experience with enterprise accounts, strong project management, stakeholder communication, familiarity with Google Workspace, Jira, Rocketlane, and Salesforce.
Google Workspace, Jira, Rocketlane, Salesforce
Job PostingView all
1mo
Save
Mark Applied
Hide
Customer Engineer, Advanced Customer Engineering, Global Financial Services
Boston or Arlington or New York
$145k-$195k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
4+ YOE4+ years design/implementation/consulting in applications or infrastructure; 4+ years software development in languages like Java, Python, JavaScript/TypeScript, Rust, Go, or C/C++; 4+ years with IaC such as Terraform HCL, CloudFormation, AWS CDK, or Pulumi; experience with cloud-native, serverless, AI/Generative AI, and data/analytics technologies...
Java, Python, JavaScript, TypeScript, Rust, Go, C/C++, Terraform HCL, AWS CloudFormation, AWS CDK, Pulumi, Amazon Bedrock, Amazon Bedrock AgentCore, Amazon SageMaker, Apache Iceberg, Amazon S3, AWS Glue, AWS Lambda, Elastic Load Balancers, Amazon EC2, Amazon ECS, Amazon EKS, Amazon Fargate, Amazon RDS, Amazon DynamoDB, Amazon API Gateway, Amazon Cognito, HTML, CSS, ReactJS, Angular, Vue
Job PostingView all
1w
Save
Mark Applied
Hide
Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
Job PostingView all
1mo
Save
Mark Applied
Hide
Senior Manager, Customer Service Technology Systems
Bridgewater or Bartlett or Westminster or Richmond or Perris or Canada or Mexico or Brazil or Argentina or Chile or Peru
$125k-$170k/yr HybridFull Time
Brother
BrotherTokyo Stock Exchange: 6448: Manufacturer of printers, sewing machines, and industrial equipment.
8+ YOE8+ MgmtBachelor's (or equivalent) in business; 8+ years leading customer service technology operations (CRM, telephony, IVR, chat, web), multi-country experience across the Americas, vendor management, implementations, APIs/integrations, analytics, and strong leadership and communication skills.
CRM, Salesforce, Oracle, Zendesk, IVR, APIs, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
Job PostingView all
2w
Save
Mark Applied
Hide
ServiceNow Customer Service Management (CSM) Developer (373)
Arlington, Virginia, United States
OnsiteFull Time
iTech AG
iTech AG: Provides IT modernization and consulting services to government agencies.
3+ YOE3+ years ServiceNow development experience; implement/support CSM, Flow Designer, IntegrationHub, REST/SOAP, JavaScript; ServiceNow CSA/CAD/CIS-CSM preferred; Agile/SAFe experience; strong troubleshooting and communication skills.
ServiceNow, Flow Designer, IntegrationHub, REST, SOAP, JavaScript, UI Builder, Service Portal, Agent Workspace, Now Assist, Virtual Agent, CCaaS, Amazon Connect, Genesys, Five9, NICE, Cisco Contact Center
Job PostingView all
1mo
Save
Mark Applied
Hide
Business Analytics Manager - Marketing & Customer Analytics
Pittsburgh or Philadelphia or Tysons or Cleveland or Wilmington
$100k-$204k/yr OnsiteFull Time
PNC Financial Services
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
5+ YOE3+ Mgmt5+ years in data management/governance or related field, 3+ years leadership, experience implementing governance/controls in regulated environments, strong stakeholder communication, familiarity with metadata, lineage, and data quality.
Jira, Confluence, Archer, GitHub, Co-Pilot, Python, Microsoft SharePoint
Job PostingView all
2mo
Save
Mark Applied
Hide
Support Specialist
California or Oregon or Washington or Ohio or Virginia or Texas or Maryland or Massachusetts or North Carolina or Tennessee or Colorado or Utah or Georgia or Florida
RemoteFull Time
Revyse
Revyse: Software for multifamily property operators to manage vendor contracts.
2+ YOECustomer-facing software support role requiring strong technical aptitude, attention to detail, experience with ticket triage, data manipulation, documentation, and collaboration with product/implementation teams; 2+ years in related domain is a plus.
Notion, Zendesk
Job PostingView all
1w
Save
Mark Applied
Hide
Contact Center Manager - Northern Virginia - Hamaker Court
Virginia, United States
$71k-$118k/yr OnsiteFull Time
Children's National Hospital
Children's National Hospital: Provides comprehensive pediatric medical care and hospital services.
5+ YOE1+ MgmtBachelor's degree or 5 years progressive financial/billing experience with 1 year supervisory experience; experience in service administration, staffing, and policy implementation.
Job PostingView all
1mo
Save
Mark Applied
Hide
Front Office Manager - Hilton Arlington National Landing
Arlington, Virginia, United States
$67k-$70k/yr OnsiteFull Time
Hilton
HiltonNYSE: HLT: Global hospitality providing hotel accommodation and lodging services.
Managing front office operations, elevating guest service, implementing revenue initiatives and up-selling, training and supervising front office staff, and tracking guest satisfaction.
Job PostingView all
1mo
Save
Mark Applied
Hide
Technical Consultant – ArcGIS (Mission-Focused)
Redlands or St. Louis or Vienna
$84k-$142k/yr OnsiteFull Time
Esri
Esri: Developing software for digital mapping and spatial data analysis.
5+ YOE5+ years professional GIS experience; designing, implementing, or administering enterprise ArcGIS solutions; experience with ArcGIS Desktop/Server/Online, GIS workflow automation, and presenting technical demonstrations. US citizenship and active Top Secret clearance with SCI eligibility required; bachelor’s degree in GIS/STEM.
ArcGIS, ArcGIS Desktop, ArcGIS Server, ArcGIS Online, Python
Job PostingView all
4d
Save
Mark Applied
Hide
Engagement Manager/Project Manager
Richmond, Virginia, United States
OnsiteFull Time
EnterBridge
EnterBridge: Develops custom software and automation solutions for business operations.
3+ YOE3+ years customer implementations or consulting experience; bachelor’s degree; strong stakeholder management, analytical, communication, and problem-solving skills; ability to translate workflows into implementation plans and work with business and technical stakeholders.
Job PostingView all
4w
Save
Mark Applied
Hide
Supply Chain Analyst II
Richmond or Virginia
$60k-$90k/yr FieldFull Time
Owens & Minor
Owens & Minor: Distributes medical supplies and provides logistics services to healthcare providers.
Supports customer implementations, conducts pre-go-live/go-live/post-go-live activities, evaluates customer processes, provides training and onboarding; up to 65% travel to customer sites.
Job PostingView all

Explore Jobs

Expand Your Job Search