Shaker Heights • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Shaker Heights • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Shaker Heights • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Shaker Heights • 50 milesRemote · Hybrid · Onsite · Field · All Environments
24 customer implementation jobs at 19 companies in Shaker Heights, OH
2w
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Revenue Cycle Customer Success & Implementation Specialist
Middleburg Heights, Ohio, United States
$50k-$60k/yr HybridFull Time
Requires strong organizational, analytical, and communication skills; ability to manage multiple projects, lead customer-facing implementations, support system integration, and understand remittance processing and ANSI transactions.
ANSI 835, ANSI 837, RemitMax, HARP, PAS
1mo
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Customer Success Lead
Chicago or Dallas or Nashville or Minneapolis or St. Louis or Houston or Kansas City or Cleveland or San Mateo
$136k-$170k/yr RemoteFull Time
7+ YOE7+ years in customer success/implementation/consulting within healthcare or health tech, bachelor’s or equivalent, executive presence, healthcare IT knowledge, ability to travel up to 30%.
1mo
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
1mo
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
1mo
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Business Analytics Manager - Marketing & Customer Analytics
Pittsburgh or Philadelphia or Tysons or Cleveland or Wilmington
$100k-$204k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years in data management/governance or related field, 3+ years leadership, experience implementing governance/controls in regulated environments, strong stakeholder communication, familiarity with metadata, lineage, and data quality.
Jira, Confluence, Archer, GitHub, Co-Pilot, Python, Microsoft SharePoint
3w
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Platform Onboarding Support Specialist
Tempe or Akron
$25-$27/hr HybridFull Time
1+ YOEHigh school/GED,1-3 years onboarding/implementation/customer success/technical support experience; strong communication, training, project management, and technical aptitude.
APIs, Salesforce, HubSpot, Zoho, Zendesk, Intercom, Asana, Trello, Notion
3w
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Platform Onboarding Support Specialist
Tempe or Akron
$25-$27/hr HybridFull Time
1+ YOE1+ year onboarding/implementation, customer success, or technical support experience; excellent verbal/written communication; ability to run trainings, manage multiple onboardings, and explain technical concepts.
Salesforce, HubSpot, Zoho, Zendesk, Intercom, Asana, Trello, Notion
1mo
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Client Services Account Manager (55148)
Cleveland, Ohio, United States
$93k-$100k/yr FieldFull Time
5+ YOEBachelor's degree (or equivalent experience), 5+ years implementing software/hardware in enterprise IT, ability to obtain CCSV P, compliant with hospital credentialing.
SPM, servers, IP addresses, DHCP, Static IP, networking
9h
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Engagement Manager
United States or Cleveland
$100k-$120k/yr RemoteFull Time
5+ YOERequires 5+ years in customer success, engagement management, software implementation, project or program management, or professional services; strong implementation, communication, analytical, and stakeholder-management skills.
SaaS
2mo
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Restaurant Manager / Head Chef
Cleveland, Ohio, United States
$50k-$70k/yr OnsiteFull Time
Experienced restaurant manager leading staff, budgeting, and customer service; implements health and safety standards.
Microsoft Office, Restaurant management software, POS software
2mo
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Junior NetSuite Administrator
Westlake, Ohio, United States
OnsiteFull Time
1+ YOE1+ years NetSuite experience, familiarity with core modules, proficiency with Microsoft Excel, strong analytical and communication skills, and ability to support users and implement NetSuite customizations.
NetSuite, Microsoft Excel, SuiteScript, SuiteFlow, HubSpot, Shopify, Celigo, Boomi, SQL, Jira, Asana, ServiceNow
6d
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WordPress Developer
Akron, Ohio, United States
HybridFull Time
2+ YOERequires 2–5+ years of WordPress development experience, strong HTML5, CSS3, JavaScript, and PHP skills, Figma implementation experience, and knowledge of accessibility, performance, and custom theme development.
WordPress, HTML5, CSS3, JavaScript, Divi, PHP, Figma, Core Web Vitals, Nginx, WCAG, browser developer tools
3w
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Interior Design/Sales Consultant Part time
Cleveland, Ohio, United States
$13-$15/hr OnsitePart Time
Develop and implement design strategy, consult with customers and contractors, train staff, maintain equipment, and optimize product mix; valid driver’s license and ability to lift 50 lbs required.
6d
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Director of Logistics and Freight
Wadsworth, Ohio, United States
OnsiteFull Time
10+ YOERequires 10+ years in transportation, logistics, or supply chain; deep parcel expertise; carrier negotiations; financial modeling; systems implementation; international freight and customs knowledge; and cross-functional leadership.
FedEx, UPS, Amazon Shipping, USPS, DHL, SIFTED, ERP, WMS, OMS, TMS, NetSuite, RF-SMART, HTS, DOT, IATA, IMDG
3w
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Business Analyst (Sr) - S/4 Service and Construction Mgmt Software
Beachwood or United States
$105k-$125k/yr RemoteFull Time
4+ YOE3+ MgmtSenior SAP S/4 Service & Construction Management analyst with SAP S/4 HANA implementation experience, project management and leadership background, strong communication and customer service skills.
SAP, SAP S/4 HANA, SAP HR/HCM, SAP SM S/4
1mo
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FTZ Specialist
Milwaukee or Whitestown or Mayfield Heights
HybridFull Time
1+ YOEBachelor's in supply chain/logistics/business/international trade, 1+ years FTZ/trade compliance/customs/logistics experience, familiarity with FTZ software and ERP/SAP, and ability to implement standardized processes.
FTZ software, ERP systems, SAP
4w
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SAP Key User – S/4HANA (Process & Projects)
Fairlawn, Ohio, United States
HybridFull Time
2+ YOEBachelor’s degree or 4+ years’ equivalent experience; 2+ years of SAP SD or customer service experience; S/4HANA implementation experience; O2C optimization; U.S. work authorization; up to 50% travel.
SAP, SAP S/4HANA, SAP SD, SAP FI/CO, SAP MM, SAP PP, SAP EWM, SAP TM, Fiori, IDOCs
1mo
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Service Manager
Cleveland, Ohio, United States
$75k-$110k/yr OnsiteFull Time
4+ YOE4+ years administrative/customer service/technical experience, high school diploma or equivalent preferred, supervise staff, develop/implement budgets, ensure OSHA compliance, pass background check, physical, drug screen, and E-Verify.
2w
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Frozen Food Lead
Massillon, Ohio, United States
OnsiteFull Time
3+ YOELead frozen food department: direct team, order products, manage inventory, implement merchandising, analyze P&L, schedule staff; 3+ years experience, customer service skills, ability to lift up to 50 lbs.