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107 customer implementation jobs at 45 companies in Washington

2w
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Customer Implementation Consultant
New York City or San Francisco or Seattle
$110k-$120k/yr OnsiteFull Time
Haus: Provides an incrementality platform for marketing measurement and optimization.
2+ YOE2+ years in customer-facing SaaS/onboarding, SQL and Retool experience, admin tooling and data troubleshooting skills, strong communication and problem-solving, cross-functional collaboration.
Retool, SQL
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2mo
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Implementation Manager
New York City or Seattle or Los Angeles or Portland
RemoteFull Time
Multitude Insights
Multitude Insights: AI-powered intelligence platform for law enforcement agency collaboration.
6+ YOE6+ years in implementation, onboarding, customer operations, project management, or customer success in SaaS, gov-tech, or similar; experience managing complex, multi-stakeholder implementations; strong communication and organizational skills; remote-working capable; government/public sector or startup experience preferred.
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2mo
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Manager, Implementation (Global Payroll)
Seattle or New York City or San Francisco or Austin or United States
$94k-$171k/yr HybridFull Time
Rippling
Rippling: Unified platform managing workforce HR, IT, and finance operations
5+ YOE2+ Mgmt5+ years SaaS experience in professional services/implementation/customer success; 2+ years leading teams; strong prioritization, time management, and problem-solving; ability to coach and develop managers and drive customer adoption.
Slack, Microsoft 365
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3mo
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Implementation Manager
Seattle or United States
$80k-$120k/yr HybridFull Time
Aurelian
Aurelian: AI-powered voice automation for 9-1-1 non-emergency calls.
2+ YOE2-6 years in implementation or technical project/account management; strong technical fluency; experience with SaaS; customer-facing; translate workflows; ownership; proactive; comfortable in ambiguity; excellent communication.
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2mo
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Implementation Consultant I, Commercial
New York City or Salt Lake City or San Francisco or Seattle or Vancouver
$91k-$114k/yr HybridFull Time
Brex
Brex: Corporate cards and spend management software for businesses.
2+ YOE2+ years customer-facing experience, exposure to project coordination/structured implementations, strong communication, organized, able to work across technical and non-technical workstreams.
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2w
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Strategic Implementation Consultant
United States or Alaska or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or District of Columbia or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle
$100k-$135k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
6+ YOE6+ years in senior customer success, account management, or strategic consulting (enterprise SaaS preferred); bachelor’s degree; experience with technical products and end-to-end implementations; strong communication and emotional intelligence.
Samsara platform, Tofu
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1mo
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700 Credit - Implementation Specialist (WA)
Washington, United States
RemoteFull Time
700Credit
700Credit: Provides credit reporting and compliance solutions to automotive dealerships.
2+ YOE2+ years customer service/account management experience preferred; strong client communication, problem-solving, and process-improvement skills; automotive industry knowledge preferred; willingness to travel; Bachelor's preferred or equivalent experience.
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3w
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Fundraising Implementation Specialist - Keela, Raisely
California or Colorado or Georgia or Florida or Idaho or Maryland or Massachusetts or Minnesota or North Carolina or Nevada or Oregon or South Carolina or Tennessee or Texas or Virginia or Washington or British Columbia or Ontario or Alberta
$58k-$65k/yr RemoteFull Time
Velora
Velora: Integrated software suite for nonprofit fundraising, CRM, and accounting.
2+ YOE2+ years in software implementation, project management, customer engagement, or fundraising operations; Excel/data manipulation; experience with fundraising tools preferred; strong communication, customer service, and organizational skills.
Keela, Raisely, Microsoft Excel, Google Suite, Slack, Salesforce
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1mo
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Technical Implementation Manager
Bellevue, Washington, United States
$110k-$160k/yr OnsiteFull Time
Esper
Esper: Platform for managing Android and iOS device fleets.
3+ YOE3-5 years in Technical Delivery or related roles; 2+ years in customer-facing technical role with revenue impact; proficiency with agentic AI tools; strong device operations knowledge and AI-powered workflows.
Claude Code, Cursor, Copilot, Python, Kotlin, Java, Go, REST API, Salesforce, MDM, EMM, UEM
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1mo
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Teletherapy Program Implementation Specialist (Nationwide)
United States or Texas or Florida or California or New York or New York City or Nassau County or Suffolk County or Westchester County or Washington or Colorado or Connecticut
$55k/yr FieldMultiple Commitments Available
Presence
Presence: Teletherapy platform and clinical services for K-12 schools.
Requires nationwide travel to school districts, valid driver's license, high school diploma or equivalent, tech-comfortable, experience in education/implementation or customer onboarding preferred, ability to lift ~25 lbs, train adult learners.
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Infrastructure Implementation Engineer (Metro DC)
Washington or Washington or United States
$75k-$100k/yr HybridFull Time
The Redesign Group
The Redesign Group: A consulting firm delivering enterprise infrastructure deployment and implementation services for customer data centers and colocation facilities.
2+ YOE2–5 years enterprise infrastructure deployment experience; hands-on rack-and-stack, cabling, system integration, compute, storage, networking, virtualization, Layer 1/2 troubleshooting; strong customer-facing and project skills; willing to travel ~60%.
VMware, Nutanix, Hyper-V, Cisco, Arista, Juniper, Aruba, Dell, SAN, VLAN, DNS, DHCP, CLI
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1mo
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Director, Global Customs, Design & Implementation (Kent, WA, US, 98032)
Kent, Washington, United States
$176k-$264k/yr OnsiteFull Time
DSV
DSVNasdaq Copenhagen: DSV: Provide global transport and logistics services via road, air, and sea.
10+ YOESenior leader with 10+ years in customs/logistics, proven leadership managing multinational implementation teams, deep operational and technical understanding, governance and project controls experience, and ability to influence senior stakeholders.
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3w
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Customer Care Manager
Westerville or California or Washington or Oregon or New York or Colorado or United States
RemoteFull Time
VPL
VPL: SaaS platform optimizing shipping and logistics for healthcare organizations.
1+ YOECustomer-facing role requiring technical aptitude, CRM and Microsoft Office experience, strong communication and problem-solving; 1+ years' customer-focused experience desired, background in technical support/implementation preferred.
Customer Relationship Management (CRM), Microsoft Office
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2d
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Customer Support Manager
California or Washington
$102k-$158k/yr RemoteFull Time
Saint-Gobain
Saint-GobainEuronext Paris: SGO: Global leader in light and sustainable construction and materials.
5+ YOE5+ years customer support management, process building, knowledgebase management, Salesforce Service Cloud experience preferred, AI implementation preferred; High School required, Bachelor's preferred.
Salesforce Service Cloud
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2d
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Customer Support Manager
California or Washington
$102k-$158k/yr RemoteFull Time
Saint-Gobain
Saint-GobainEuronext Paris: SGO: Global leader in light and sustainable construction solutions.
5+ YOE5+ years customer support management, process building, knowledgebase management, hands-on support systems experience; High School required, Bachelor\u0002s preferred; Salesforce Service Cloud experience preferred; AI implementation preferred.
Salesforce Service Cloud
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2d
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Customer Solutions Engineer
United States or Arizona or California or Colorado or District of Columbia or Florida or Georgia or Iowa or Illinois or Massachusetts or Maryland or Michigan or Minnesota or Montana or Nebraska or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oregon or Pennsylvania or Rhode Island or Tennessee or Texas or Utah or Washington
$115k-$135k/yr RemoteFull Time
Lob
Lob: Automates direct mail and address verification for businesses.
3+ YOE3+ years SaaS implementation/onboarding/solutions engineering experience, API and third-party integration proficiency, familiarity with CRM/CDP/marketing automation, strong communication and presentation skills, ability to travel ~20-25%.
APIs, CRM, CDP, marketing automation
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2d
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Customer Success Executive (Seattle, WA)
Seattle, Washington, United States
OnsiteFull Time
Hippocratic AI
Hippocratic AI: Develops safety-focused generative AI for autonomous clinical healthcare conversations.
5+ YOEBachelor's degree,5+ years health systems experience in customer success/account or project management,onsite implementation experience,strong relationship and project management skills,ability to satisfy client credentialing requirements.
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1mo
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Director Customer Experience & Strategy
Stoughton or McClellan Park or Fallon or Massillon or Cincinnati or Elko or Auburn or Tacoma or Olympia or Tucson or Truckee or Phoenix or Albert Lea or Denver or Alamosa or Riverside or Virginia Beach or Euless or Monroe or Saint Paul or Pueblo or Kansas City or Richmond
$90k-$120k/yr OnsiteFull Time
Diesel Direct
Diesel Direct: On-site mobile refueling and fuel management for commercial fleets.
10+ YOEBachelor's required (advanced degree preferred). 10+ years in customer experience, operations, or service delivery leadership with experience managing managers, strong analytical and process-improvement skills, and project/system implementation experience.
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1w
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Customer Solutions Manager, Prototyping & Customer Engineering
Boston or Seattle or New York or Chicago or Dallas
$154k-$208k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
6+ YOEBachelor's in STEM/business or equivalent; 6+ years leading large-scale technical programs and customer-facing engagements; experience with cloud implementations; PMP/Scrum/SAFe preferred; ~25% domestic travel.
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3w
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shared services senior manager, Customer Advocacy
Seattle, Washington, United States
$113k-$170k/yr HybridFull Time
Starbucks
StarbucksNASDAQ: SBUX: Operates a global chain of coffeehouses and roastery reserves.
7+ YOE5+ Mgmt7+ years cross-functional experience designing and implementing business solutions, 5+ years leading teams, 5+ years project/implementation and requirements analysis experience; Bachelor's or significant experience; Lean/Six Sigma and relevant domain experience preferred.
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